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Urban Company Complaints & Reviews

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Last updated May 5, 2024
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Urban Company reviews & complaints page 42

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T
Tavish Aggarwal
from Hyderabad, Telangana
Aug 6, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company refused to resolve the issue without any justification

I have raised the issue with the company two months back related to painting a small table for which I have paid 9500. The work was not done properly from day one and the same was communicated to the company.

Further one month back, the painter from the company visited me and confirmed that the work done is worst. He was surprised that Urban company has provided such a service.

After that, I have got a call from...
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satrajeet gupta
Aug 6, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
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Geyser Repair

My Geyser is repaired multiple times, still the issue persist. Urban company is not reachable....
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Prathm121
Aug 6, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud against company and customer.

Address:Kat raj .pune

Greetings, in march I come to know one person name Sunil jamjade.who is working in urban clap hair spa.Pune.when I asked about keratine service he told me don't book via urban clap I personally visit and do the job.when he come I got to know that he was totally unprofessional and having 0 knowledge about hair service and he damaged all hair.I made mistake that I paid him.then after following him I keep requesting him to fix the hair or refund...
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Soumi Samanta
from Delhi, Delhi
Aug 6, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac not working after repeated visits

I booked for my ac service on 14 May for servicing and repair.

Exactly after a month my ac stopped cooling on 15-16 and then i booked a visit for 19june. When asked the sevice agent told me that there was leakage and he has fixed it.

On 1-2 july my ac again had issues with cooling and i again scheduled a visit. The agent came on 4 july and after an entire day of trial and testing he advised that the cooling...
+2 photos
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nancy kohli
Aug 5, 2021
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Pathetic service ..loss of huge amount

It’s been so long I’m trying to get in touch with the company
..
I have account registered by the name Sushil kohli and contact details
[protected]
[protected]
We registered a service in March .. for refrigerator ..which got completed in starting of May due to lack of items .. then I saved many issues with the job ..I contacted professional so many times since then ..he came one time two and say that...
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nancy kohli
Aug 5, 2021
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Pathetic service .. totally wastage of huge amount

Address:H3/5 Model Town third New Delhi -110009

It’s been so long I’m trying to get in touch with the company
..
I have account registered by the name Sushil kohli and contact details
[protected]
[protected]
We registered a service in March .. for refrigerator ..which got completed in may due to lack of items .. then I saved many issues with the job ..I contacted professional so many times since then ..he came one time two and say that leakage will...
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nancy kohli
Aug 5, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service .. totally wastage of huge amount

Address:H3/5 Model Town third New Delhi -110009

It’s been so long I’m trying to get in touch with the company
..
I have account registered by the name Sushil kohli and contact details
[protected]
[protected]
We registered a service in august .. for refrigerator ..which got completed in starting of June due to lack of items .. then I saved many issues with the job ..I contacted professional so many times since then ..he came one time two and say that...
+1 photos
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Soumi Samanta
from Delhi, Delhi
Aug 5, 2021
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Complaint regarding AC repair

Hello,

I booked for my ac service on 14 May for servicing and repair.

Exactly after a month my ac stopped cooling on 15-16 and then i booked a visit for 19june. When asked the sevice agent told me that there was leakage and he has fixed it.

On 1-2 july my ac again had issues with cooling and i again scheduled a visit. The agent came on 4 july and after an entire day of trial and testing he advised...
+2 photos
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H
Himangini
Aug 4, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
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Service was not completed

I booked a service which was not completed...
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Y
Yaser Hashmi
from Delhi, Delhi
Aug 4, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Whirlpool fully automatic washing machine - Issue with water inlet valve

Address:Delhi

There was an issue in the washing machine as water inlet was not smooth. So I booked a service with UC and professional Ashok Singh Rawat visited on 21st June 2021. he checked and diagnosed that water inlet valve needs a replacement. He then replace it and machine was running ok. The total bill amount was INR 1, 197.

Now since 02nd Aug 2021 again the same issue arises, so I booked the service. Noted that there is warranty of...
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Subhrajyoti Guha
Aug 3, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated

Address:Kolkata

Hello,

I had booked an electrician on 15th July 2021 and paid an amount of Rs. 348 (inclusive of safety and support fee) at around 6:00 pm. I had cancelled the booking on confirmation from the electrician that he couldn't repair my APC 800 VA home UPS.

I called customer care and they had arranged another service booking on behalf of me. That too was to be cancelled on 16th July because of the inability of the...
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Subhrajyoti Guha
Aug 3, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made online and service cancelled. Refund not received

Address:Kolkata

I had booked an electrician on 15th July 2021 and paid an amount of Rs. 348 (inclusive of safety and support fee) at 6:00 pm. I had cancelled the booking on confirmation from the electrician that he couldn't repair my APC 800 VA home UPS.

I called customer care and they had arranged another service booking on behalf of me. That too was to be cancelled on 16th July because of the inability of the electrician to repair the above...
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Dorothysb
Aug 2, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Kitchen cleaning

Booking shows rescheduled when I have not rescheduled. Please check....
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ShivangM
Aug 1, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Pathetic and Disgusting AC services

I can’t believe to have such a pathetic experience from Urbancompany
I booked an AC service a month ago, as it was not cooling, at that time technician took around Rs7000. After 1 month same issue occurred no cooling, he came for a revisit on 29th July, repaired And again charged me with Rs7000 in name of other part, he completed his job work on 31st July and on the same night, again we get caught with the same issue, no cooling.br...
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Gayathri Loganathan
Aug 1, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about executive not visiting but the service is already paid

Address:Chennai

We had booked the service for pest control on 31 July 2021. The service was booked and got confirmation both in app and in WhatsApp. Usually when I book a service the executive assigned call us and confirm again. Nothing had happened as nd also executive assigned happened very late. I was in office. When u was back to check at home no one had visited and I am unable to contact anyone.

I would like to get my refund on this completely...
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DrHemaWeip
Aug 1, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Physical Injury and burns caused due to Urban clap waxing procedure

On 31 July 3 pm urban clap sent their executive Surekha Jagannath Rode for waxing services. The executive was new, not trained and did not know simple services. While performing the service, the client, Dr Hema raised several times the pain that she was experiencing in her hands. The service was terminated half way since the skin was pulled out along with the waxing strips.

I demand a refund of the service, the company covering...
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Sharukh Tavadia
Jul 31, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need to get in touch with customer support

I need customer support as I need clarification on services...
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Shama khurana
Jul 31, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Ac Gas

Address:Noida

Gas leakage within 3 month s...
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Vij Nakul
Jul 31, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked for painting of exterior & few rooms

Address:B-155 sector-41 Noida
Website:Urban Clap

I booked painting services on 7 July 21, Mr Rishabh Gautam visited for measurements of area specification, gave a quotation of Rs17920/ for an area of 1231 Sqft, We on this quotation paid an advance Rs 6272/ to book service for 28 July 21, when the paint stock arrived, we raised a ticket that the stock is not as per required area, where Mr Gautum assured that if required, more stock would be called, due to rains the work did not start as...
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Jul 29, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving good results

Address:1573,1st cross, vijinapura, Near vinayaka subramanya temple

Sir I had booked bathroom intense cleaning at urban company for which the company charged me 550₹+ 50₹ tips but the service they provided was really disgusting and I was forced to clean my bathroom again myself beging a asthmatic pt I had a to do this again after paying the company...
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