Urban Company Complaints & Reviews

Date : 11th August 2021
[protected]
Services booked for Repainting the 2BHK. After painting was done by their so called professionals, i have founded that all walls are showing the brush lines, looks like boxes and some places paint not touched properly. I have provided photos and as well as spoken with their support executive. Surprisingly their support executive expressed that repainting will not provide fine finish with 2...

Hi, I have opted for a painting service from urban company. The surveyor came and provided me the quotation of ₹31000 which I agreed and the work started on 7th August, on the same day i paid almost ₹31000 which they take it in advance. The paiter did crack filling and started the painting work. I didn't get the finish expected and all the crack filling patches were visible after the second coat. I have raised a complaint to urban company,...

Hi
My name is Mahesh Indurkar. No [protected], mail mahesh.[protected]@gmail.com.

I have booked for car spa on last Thursday for availing service on Friday at 12pm. Due to unavailability of person I rescheduled the service to Saturday 10 am. On Saturday again I was told that the person is not available. Then I asked your representative when the technician will be available. I was assured that the person will be available...

Booked a full home cleaning service (essential package) for Rs 4048 for a 2 bed room apartment in Hyderabad online on their website: https://www.urbancompany.com/hyderabad. Of the slots offered on the website, I chose Sunday 15th August 3 PM slot for the service. My debit card was blocked for the full amount of Rs 4048 at the time of booking. The card was charged Rs 499 as a nonrefundable booking fee and the remainder was to be deducted after...

Paid through AMAzon pay balance and the amount got deducted but booking shows payment failed, plz issue my refund...

Vef...

Today new technician visited to check the damaged tv and found that the tv was mishandled by the previous technician which has resulted in various problems within the tv one of which is the display parts.
I want urban company to get this damages repaired which are being done by their professional and want my tv in the same condition as before....

To help desk at Urban clap (urbancompany
This is in response to my previous communication and the balance of Rs.300 was in my wallet which was told to me that it does not have any validity restrictions. However due to the pandemic you were not operating the services and it was not even safe for us to take any services. I thought it was now safe to have someone over for the service and just realised that my credit was showing expired...

We engaged Urban Company on August 12th, for kitchen cleaning services, including cleaning the refrigerator and microwave oven. We are very disappointed with the outcome of the cleaning of the microwave oven. Wherein the service person - Taj Uddin, has left permanent scratch marks on the top of the microwave as a result of his incompetence in cleaning.

To provide further details on what happened, when your service person...

I have chosen to paint my house. Given contract to Urban Clap
No supervisor is coming to monitor work. Painting is not done properly.

Patches are scene on wall even after painting is done. Kindly refund the money.

Shreyans Ashar
[protected]...

I took essential car cleaning service from urbam company on 12th aug 2021. These service partner used rubber buff to wax the car after wash which caused multiple circular scrateches at various places.
Please resolve...

Ysterday i booked for 2 bath rooms intense cleaning. i asked for 12th august 2021 at 11 am. one mr. muthusamy came and he saw the bathrooms and simply refuse to clean and he asked me to reschedule . this year 4th march 2021 one person came from your companyand cleaned my bathrooms. he came from kovilambakkam . he didn't atar one word. he clened the bathrooms and we were satisfied.

but this muthusamy not even tried and he simply...

Hi I booked a 2 bathroom cleaning services and i paid 836/- through gpay
but ur person denied to do the work.
A customer care person called me for enquiry .
i explained him about the person denied the booking.
he took the feed back n told that he will cancell the booking n refund the full amount.
But i was refunded with 537 through gpay .
it was n hard earned money.
i want my balance money...

My AC was serviced in April. And in just 2 months AC cooling stopped. Worst service and customer support I have ever received. Fraud company and they are just looting people's hard earned money....

The technician has damaged my tv and when i asked him to reapir it.
He did fraud with me by just putting black tape over the damage part as the panel was black in colour so as to just hide it.
The technician didnot repaired it.
I want the tv to be fixed...

Hi, I took Air conditioner services on 7th aug 21 and that service engineer told me some service valve you have to change so i also said ok and he told 1 valve cost is Rs.700 but you have to change 2 valve that total cost is Rs.1400 i also said ok. After service finished he told me sir as per bill only 1 valve added in bill that is Rs. 700 and balance you have to give cash and i said as per rate card 1 valve cost is 700 so you have to add...

I am 71 year old . My split ac was damaged during service, was repaired some time back .It is not workig . Need help...

To day morning I have booked hair saloon for my granddaughter and company has appointed one guy. In afternoon I have checked and chatting with that guy then he has refused to cut the hair of girls.
How you are appointing such a person who don't know the work ? Today We have function and without this service what can I do in the last moment.
This type of service o[censored]rban clap I can't think.
You are really doing service...

I want to use my wallet Uc cash.. I don't know which payment option select.please help me....

Today 9th aug 2021 at 12pmUrban company sent a barber by the name of Aslam
Aslam refused to show ID at door
Aslam came within 6 inches of customer and touched the cutomer's phone
Aslam spoke disrespectfully and threateningly to the lady of the house when told to keep safe Covid protocol specified distance.
He threatened the lady again by saying he would leave. This would have circumvented the entire procedure...