Urban Company Complaints & Reviews

Please check why no professional arrived yet...no call back...no response... please revert...or get my money back...

Adapter charging Sparking...

Pathetic policy and poor technical structure. Their app stops working and it only allow to play game. Looks very funny that they have developed their app to play the game. No customer care centre available with UC. Recently, my payment did not credited automatically. Worst experience and their CEO is also not bothered about the escalations....

Please find the soft copy of bill dated 02.04.2021 for servicing of two split A/C with second servicing for which I have paid the money in advance.
Since beginning of this month, requested for second servicing but the company till now have not done servicing except false assurance over phone and through email. Last on 12.09.2021 through email to me.
As I will be out of station from 25.09.2021 and there is urgency of servicing,...

I booked geyser servicing from Urban Company. After servicing, geyser started leaking due to damage from initial servicing work. Urban Company was called again for revisit and the same technician revisited and confirmed damage has happened to tank and that he is unable to repair. After that, I informed Urban Company about this, so they sent a new technician who also confirmed damage has happened and it is beyond repair. After this, I spoke...

I was booking the services for paste control and paid 798 via paytm. Payment got debited however no confirmation received

Regards
Rachan
[protected]...

Pathetic work done by the service providers nominated by Urbancompany!

Poor cleaning - no machines, no chemicals used.

UC doesn’t have a contact number which works and have been raising this issue over the app and over email for the last 4 days but no one is bothered!!

This is ridiculous and unprofessional!!...

I booked a service through UC, and after service there is continuous water leakage in heavy amount. When I booked a revisit, the other technician told me that there is a damage to the AC due to which water is leaking. Now since there was no leakage before the service, what another source of damage is there I can't understand.
UC is not even taking my calls, not replying to my multiple help requests, they have simply avoided the issues....

Where do I start... Day 1- Team did not come and called to postpone for a day. Day 2- new team assigned but materials sent by the warehouse were incorrect.
Day 3 and 4- I kept waiting for tha texture wall painting worker but no one turned up and Supervisor found mismatch in two boxes of colour with same colour codes on top. So another exchange request was placed for the material. All this while, UC customer care did not call back...

First time I rescheduled a salon service, nobody turned up. They were not able to assign a beautician. When I asked to speak to a supervisor, the agent Akshata, said that no supervisor was free to take the call and promised a call back in 15 minutes. Needless to say, no one called. She called up half an hour later to tell me that they were still not able to find a beautician and when I enquired about the call back from the supervisor, she...

I have booked kitchen cleaning service on 07/09/2020 where I have already given feedback and and comment also that all my utensils got back and tiles also damage . But till date no one has resolve my issue...

I bought home clean services by paying over 5600 rupees only to be served by unskilled workers without right machinery and chemicals as claimed in their videos. They spoilt my taps ended up driving them away without cleaning my bathrooms, marble floors granite and marbonite floor as they didn't bring the scrubbing machine and specific cleaning chemicals. They also didn't have a vaccum cleaner to clean the sofa. All efforts to get a resolution...

I booked house painting job from urban company.. starting date was 4-9-21 the very first day team teacher late at site,
Only one labour was at site.
On 9th september team neither came nor informed.. i called the supervisor he said team is getting vaccinated also i have many sites at this point of time so song be able to come today.
On 10th march m writing this complaint at 1.00 Pm no one reached at site till now, i called...

I expect a better service from Urban company. But unfortunately the after effects of their last service is pathetic! I have avail their beutician service on 5th September 2021. But I am getting a number of patches in my arms, underarms after white chocolate waxing which astonished me to the extreme. The scars and spots are getting deep.I have avail the chocolate waxing a number of times previously but haven't faced this type of issue. Also...

I have requested a cleaning service for my microwave and once they cleaned i am unable to start it.
There is a electric spark coming when I want to use.
I have escalated it to them but still they have nor resolved.
They asked me to bookk for service and will refund that amount.
Later a professional came and he went after checking as he has to buy some parts.
I am regirousely calling them but they say wll...

After a detailed consultation with UC, I availed painting service. Consultant promised about 1 year warranty for cracks on the wall. However, there is no written confirmation. After I took the service, they denied warranty for the same. I have been requesting for callback and sent multiple emails regarding this to UC customer service. Nobody bothers to respond. They have cheated the customer regarding warranty just to take the service. Once...

We are trying to contact Urban company. The appt was booked for Ikea assembly for a TV unit. The Carpenter sent by Urban company damaged it. We have submitted complaint to ikea and Urban company and both are not responding....

Air conditioner unit damaged by their tech. After numerous on going calls and discusion at various level and sending 5 technician on diffrent dates. They agreed to Get it repaired it tbrough LG company, supplier of ac . I was told to go to LG for estimate and submit reason and cost of repsirs. I reluctantly did that and submitted detsils to them . Instead of paying money to the LG tech, they send me a link to go to the first mechanic, who...

I booked appointment for My split AC cooling problems on last Sunday on 05 september. Call was attended and some parts were replaced and servicing done .But after paying rs 1800 problem was not fully resolved .Cooling is not proper as it was previously.I am not satisfied with work done.It means problem was not diagnosed....

Even though I am still eligible to book my second service for my split unit it shows the deate to book after 19/08/2021 your application is not taking my book I have already paid for it please check and solve the issue at the earliest...