Urban Company Complaints & Reviews

Your mr. Anshul jain reported in thew month of june, and only 5 days he has reported out of 12. All the time, he is making excuses. If a trainer is unfit, i fail to understand how he can become fittness trainer. Lastly two weeks back, he has informed, he will come but got a message, he is not well.

I want new good trainer as you have befooled me. I have paid money asked for, why i should not get service.

Before...

I booked a service on 22 november and did online transaction. The transaction was successful but i didnt get any booking. Moreover its been over 2 weeks i tried contacting them but didnt get any appropriate response. I am attaching the screenshots of the confirmation by phone pay about the successful transaction and confirming by merchant (Urban clap) and urban clap denying it....

I had requested for some carpentry work to be done at home. And a person was assigned for the same. On the request date, i called and asked to confirm his availability and he promptly accepted that he would be coming in for service at the prescribed time. When the scheduled time elapsed, i had to follow up and he kept giving some excuse and demanded that i cancel the booking and rebook the service. Why would i do that when he refuses to come...

Team,
I have booked sofa cleaning last weekend through urban clap, after service i found it's not at all properly done infact the purpose of i raised request is for insects and it's still there.. I sent the pics too..
Urban clap team called back and agreed to revisit the representative today 9am. I was waiting from morning and cancelled all my personal commitments.. Not even a single came here.. Also from morning am escalating...

In recent months i have noticed that urban clap does not let us book for day after tomorrow. Now we can book for today plus 1 day. Specially on weekends it's a disaster.. As i never get a slot. And it does not let me book 4 days prior for a weekend. They have taken 1000rs for salon membership from me to provide services at 10% discount, but they don't give me an appointment slot to take those services...

I requested a salon service on 6 november.

The service person never arrived on location. Tried multiple calls to her, each were disconnect and ultimately the service was cancelled by sevice person.
Asked to initiate the refund rather than re scheduling the service due to such a unprofessional attitude.

Now its over 15 days and i haven't still received any amount of refund in my bank. Today i called the...

Have booked saloon at home service on 13.10.18 for service to be completed on 14.10.18. Payment of rs 849 was already done on 13.10.18 through amazon pay. On 14.10.18 i received call wherein urban clap denied to provide the service. When i asked for refund they themselves rescheduled it to 15.10.18 without my concent as i told it was monday and i am a working proffessional so cannot re schedule. When i called up call center they confirmed...

First experience with urbanclap. Ro water filter was leaking. Booked a tecnician. Called him prior and sent him a picture of the ro filter. Requested a repair and changing all the filters. He arrived earlier then booked time, very polite. He checked everything and gave me a quote. Quotation was fine and reasonable. He set to work and replaced the leaky part which he had told me and i paid him. While he was packing up his tools, i noticed...

I booked a tv repair technician through urban clap. Firstly the technician dint came on time and also did not answered the calls. When i complaint they reschedule my appointment for next day but same day the first tech came late evening and came only look at my tv amd gave me outrageous charges to repair and ask for 250rs fee... If this is how this service work anyone can be a tech and ask unnecessary amount or else visting fee for no reason.....

Urbanclap is not bothered to respond to you. They have a useless call center no which says there is a heavy traffic and you are diverted to an app. Mail reminders have no effect. I wanted to have some clarifications and nobody is bothered. The apps lead you to the payment gateway. Their model seems to be to get the money from customer and make them chase you for services. Very pathetic and appaling...

Urban clap associate bideshi mahato is a fraud... He has taken 2499. For washing machine repair... Post that there was a current flow i'm the washing machine... I called up this person he came and changed the spare parts and added duplicate parts.. After. Which worked only for 1 month.. Now he is not picking up the phone.. Urban clap is also not helping they are saying that the guarantee period is over...

We had booked for wedding traditional and candid video for sept 2018. 2 days before he messaged saying candid video is not possible for certain reasons and didn't arrange for the same. We arranged another person which turned out to be expensive as it was last minute.
The traditional video what he covered he has not given the video and he's not responding calls or messages and also asking for extra money without giving us the video....

Miragepixel pictures. Horrible experience. Had to go back again and again to get all the videos and pictures of individual event. After 1year, still not yet received complete video. The hard disk provided by us is also not being returned. They have shut down this business and trying to cheat customers in a new company name. Please dont take their services. They are 3 friends ujwala vasu, karthick vn, vishnu. God knows in which new name they...

My horrible experience started with booking urbanclap for deep home cleaning. Totally unprofessionally. Booked services for 10 am on sunday 28th october and they arrived at 12 pm after multiple calls. Still let them in to start the work but horrible job they did. No deep cleaning done. Had to stand on their heads and get the work done. They seemed totally uninterested in doing what they were suppose to do. I booked for deep cleaning and they...

One of their technician azam pasha initially came to service my request promptly and finished the job of my washing machine door lock repair on time. I did the payment also. Next morning, we saw the washing machine door lock was not working properly and contacted him to inspect it once again. He did come. I tried 3-4 times to call him in next 2 days, but he didnt pick his mobile. Then, i contacted urbanclap mr. Arjun (Escalation manager)...

I have hired one of their photographer, he took 20 thousand of mine as advance. Now he is not even picking up my call and messages. Urban clap employees also are not taking any responsibility. He was doing the same from last 2 years and he has been active in their portal till September this year. I think urban clap employees are also involved in this kind of frauds.

When I complain they told me to do whatever I want. They...

Pathetic service, i would have given them -5 star if there was any possibility. I made a booking through urbanclap for diwali home cleaning worth rs. 4500 and they assigned a company called the cleaning company, prahlad nagar, ahmedabad. After so many follow-ups finally 4 people arrived wherein 1 was a child (Not at all professional as they show in their cleaning videos). Then the person on urbanpro said i sent them as needed some work. I...

Hello
I had booked a pest control service (Bed bugs) from urban clap website. They had suggested me pestokill pest control service the worst service provider which i have never seen before. They had completed their first job in september somewhere in mid. I had given their payment 1500 on the spot after completion of his job. Later on, we were not satisfied with their given service. After service we could found bed bugs walking in...

I have booked for plumbing service in urban clap. They assigned a plumber called "palani subrayalu" (Thief). He came and seen the spot where the work have to be made. When i'm booking, it's shown rs.499 for one hour and that too have to be paid once the work done it's mentioned. But the plumber guy seen the spot area where the plumbing work of laying pipe for only 2 metres. On seeing he asked for rs.3500 as service charge. I shocked and regretted...

Date of deposition of fees for fresh passport @ rs 2400 per passport for three passports
Amount of deposit - rs 7200/ — transaction id[protected]
Date of deposition - 21st june 2018
Name of the person coordinating on behalf of passport agency - kiran - mobile - [protected]/[protected]
Current person who is refusing to support on the grounds that my file is lost - paramjeet singh - mobile - [protected]
Reason...