Urban Company Complaints & Reviews

Attended ro water system through urban clap and from the day it was attended, it's creating problems.
Some parts were changed for rs5500/-
Firstly they did not pick call and when with much effort they were contacted, they say that it's not their problem and now they saying that rs3200 part is again to be changed. It's creating problem the day they attended it.
Deficiency in service and harassment....

We have a vendor account in urban clap.
We had buy credit on the panel to purchase leads.

Urban clap has closed my panel and my money is stuck and my profile market value is effecting due to such activity.

Reason of this, without having the proper knowledge they have taken action on vendor.

Their employee (Sonali sharma) purposely sent a email by adding a non working email o[censored]rban clap....

Vinay's concern
Inbox
X
Sonali sharma

Oct 11, 2018, 12:05 pm (1 day ago)

To me, nb

Hi anurag,

We have been trying to contact you on your registered number but there was no response.

We would request you to share an alternate number so that we can speak to you regarding the customer vinay.

Also take this on priority and revert...

Very poor customer service. I had booked a at service 4 months ago however was never informed about the 90 days of warrant neither while booking nor by the technician. And now when I have a problem they keep talking only about 90 days warranty. I have not even used the ac for even week after the service as it was not required and now u people deny to repair it again. I had booked all the services like shifting and electrical from urbanclap...

I have hired a wedding photographer 2 months ago from urbanclap for my brother wedding which is in dec 2018. They promises to provide trusted and experienced service provider to their customer for the related service. So i have hired ved cinematic studio and i paid him 20 thousand as advance he gives me the bill. But now what i see is the service provider ved cinemetatic studio i have hired is not contacting me even not picking up my phone,...

A service was booked with Urbanclap for servicing /repair of RO filter on 12 Aug 18. Urbanclap had sent Mr Akesh on same day who came and inspected the filter and asked to change all membrane and all filters, accordingly I agreed to change and paid Rs 2200.

On 21 Sep the RO filter stopped working, hence I lodged complaint with Urbanclap to repair again. The Urbanclap rep had come on 23 Sep 18 and informed the membrane is old...

Hi this is kyser i booked service from urban clap for my air cooler as i had issues with water pump, as soon as technician came home he said sir pump is fine u have issues with motor... He was with another guy and they both started checking my cooler and said problem is with motor we have 2 options either u can rewire it or get new motor... I said see what needs to be done... As i left for atm to get cash he called me said it started working...

We opted for ac installation, repair and gas filling 7 july. The technicians visited two days. First day installed the AC and serviced the inner and outer unit. Second day they visited to refill the gas. and showed the AC is working and cooling properly. We paid Rs 3900 for this.

Now after a month when switched on the AC, it's not coiling through the outer unit was working. I informed the customer care o[censored]rban Clap and they...

Fraud-urban clap technician cheated us and this is confirmed to us by panasonic technician. Our microwave was not heating and we had booked uc service on 1st april 2018. The technician came and replaced the magnetron without informing us. He told us nothing about about estimate and cost, he just replaced it. We doubted his intent right away and reported the same to uc. He charged us 1750 for it.
2 days back on 12/9/18 the microwave...

I have taken service from urbanclap for my split a. C. My a c was not producing cooling air. The technician told gas is empty and leakage will be there. He took my outdoor unit to his shop saying that he will repair at service centre. He did all and did regular service too. I paid online to urban clap aprox rs. 5000 for this. After two days my ac stopped cooling again, i complaint urban clap for this. Now this time the same technician said...

We booked for the service on 6/7/2018 (Thursday) at 12noon for 2 bathrooms. He cleaned one bathroom half and reported that he will be coming the next day. He is not reachable and after repeated attempts we waited till sunday and complained to customer and booked another service the following day monday. He came, and said that deep cleaning cant be done, we cant make it clean.

What kind of professional service as so called...

Dear urban clap,
This is a complaint against a photographer which i reserved though urban clap. His account is maintained user the name of iconic productions, a photographing unit based in mumbai.
Ashutosh is the name of the person we contacted.
Now we booked him for our marriage which was on december 10, 2017
It's been almost 8 months he has yet not given us the photo album and video cd.
He already took...

I registered a service request of carpenter service on Saturday 11/august/2018 and urban clap carpenter visited my home and note down the estimate of things to be done and take rs 300 as charges and promised that work is to be done by tomorrow i.e Sunday 12/august/2018.but i have received a call on saturday evening that they wont be able to come tomorrow due to his personal reasons i am a working advocate and i am only free on weekend and...

Dear urbanclap, i had placed a request for my very old laptop. Mr happy singh was assigned the task. The issue was with my motherboard of my ibm laptop. He said it can be repaired and gave me an estimate of 6000 rs.

He delivered the laptop back, however to my utter surprise the 2 gb ddr2 ram was replaced with 512 mb ram, one fourth to the previous capacity.

Upon being asked about it, he told me the ram got changed...

I had booked an appointment with spa therapist but she dint turned up, i tried to call her up but she was not answering, so i called their helpline number where i was rescheduled for the evening slot, later in the evening also nobody turned up in the committed time so i called up the helpline number again, i was so pissed off by then waiting for them at home for whole day, but their customer service person somehow convinced and rescheduled...

I booked an online service request with urbanclap noida (Up) for repairing my washing machine on july 27, 2018 since the electric panel of out front loaded automatic washing machine was not working. Technician visited us on the same day and took away the panel for repairing. On july 29, 2018, technician came, reinstalled the panel, and charged inr 3, 120. Before i paid them in cash, they started the machine and set a wash for 1 hrs. 52 minutes....

Dear Team,

My got the AC repaired on 26th April 2018 by your professional and paid service charges as well as gas filling and leakage repairs too with a 3 months warranty. Before the completion of the warranty I got the issue again and appointed the same professional to repair the AC. The professional reach the spot after several phone calls with 3-4 hr delay and around 10 PM. They started working and said no problem found...

I booked my laundry through Urban Clap with Just One Clicks - the person in charge does not give an update on when he will deliver the laundered clothes, is rude and unprofessional. My laundry was collected on 12th July 2018. Normally the laundry is delivered in 48 hours. As this did not happen I called the laundry service and told about my avaialbility so that the delivery can be effected which I was home. I did not hear back from the laundry...

AC was not working. Technician (Junaid Javedi) from Urbanclap has come on 17/07/2018 & said the electronic panel is not okay. He took the panel & said it is to be repaired from shop...probably in mayur vihar phase I...after one hour when I have started calling him, there r no answer at all & Urbanclap registered mobile no. [protected] was showing busy. I have been trying to call for 2 hrs. since the incident happened.
date of incident:...

Dear sir/ madam

This regarding urban clap agent of tv repair which has come from Urban clap company from A to Z solutions he has taken my lcd for repairing and done repairing with in week he takes 5000 thousand for repairing. He has given 1 month warranty also. Tv was again not working with in 15 days we call him again and he picked up tv with him on his repairing centre to again repair this was last month incidence now he...