Urban Company Complaints & Reviews

My ac was serviced by urbanclap and after that it started with new issues where it is switching off and on on its own. I requested this to be fixed and i was told that this issue is not related and they will send senior technicians to check. I am still waiting for that. I want the problem to be fixed asap and i don’t want to pay anything extra for the problem caused by them. Pathetic service by urbanclap....

I had scheduled ac servicing and gas refill job for urban clap on 27th of arpil. And after the servicing the cooling completely stopped. The technician came back after 2 days, did something and again same result. No cooling. There is no way to call or escalate issues at urban clap as they don't have any customer helpline. There is a useless option of reporting issue and wait for days for someone to reach out. The people who called me to resolve...

I got my split ac serviced by urban clap. But the technician damaged the ac
The ac literally stopped cooling after two days and after several attempts of complaining no one from urban clap and i didn't even receive any call also from urbanclap, however when i called the carrier ac company technician he advised me that there is faulty service done by urbanclap technician.

I need the ac service to be redone or the entire...

Hello,
I will like to highlight you, i had logged complaint to check my ac... Your technician came without any intimation on time on which appointment was not schedules n don top o that he dissembled my ac and told i will come ine evning as your appointment is o 6.00pm and den after calling him morenthan 5 times after 6.00 pm he answered call and committed he will complete my call and will come in next 1.5hours. After 1.5 hours he...

I got my AC serviced by Urban Clap. But the technician damaged the AC causing the leakage of gas. The AC stopped cooling after the service and Urban Clap sent senior technician to look into the issue. The senior technician acknowledged the damage caused by Urban Clap technician and promised free gas refill on next day. However, Urban Clap customer care executive called me the next day and denied further assistance on the issue and asked Rs...

Hi Team,

Today i had one of your emp details mentioned above entered Sobha city for my flat no from time frame of 9:30 am to 07:00 pm.

I can share all the proofs on entry as it was approved accidentally by resident.

kindly note emp is claiming he did not enter the premise but the security entry does show. confrontation is i never ordered any services than on what basis employee entered and with...

I requested a screen issue for I phone 6, the professional came and confirmed issue with screen/touch and changed one for 2400 Rs with 6 months screen warranty.

Just after 1 or 2 day, it started facing the same hang issue again and when I raised the complaint, Pooja, who was handling my case asked that I will give you 100% refund but that would be in terms of credit to the Urban account.

I request you that...

Literally i got fred up of your services. Yesterday (21/04/2019) i booked a carpenter service for installation of a book shelf and a bathroom corner.

1. Ideally the work should had been done within 30 mins but as the guy was new and not at all professional, it took 78 mins to get these things installed. It seems that i was cheated because this should not have taken more than ₹149 and guy charged me ₹398.

2....

I booked an electrician to fix noise issue of ceiling fan with remote control. The electrician said that ball bearing of the fan needed to be changed and took the fan with him. He charged rs 247 and marked the job as completed.
He did not return the next day as committed and made different kinds of excuses like he was not well, the repair shop was closed etc. From the third day he stopped picking up the phone and from the fourth day...

I have used service from urbanclap for gas filled in my samsung refrigerator the person who visit at my home on 10th april wednesday his name is vinod jain from urbanclaphe said rs 2050 is u bill nd Now refrigerator is working but next day same issue with refrigerator i called again urbanclap they said no guarantee nd the person who visited ur home is not in delhi will help you later .. till i m facing same problem with my refrigerator nd...

Hello sir my self i am surya i am leaving from Inderpuri newdelhi before 15 day's back i booked for plumber for the service related my water supply is not moving properly regarding executive assign name Pradeep he is taken to me 1500/- rs but still work is pending same issues coming after 2 day's when i was given to the complaint urbanclap manger she is Himanshi she told me you don't worry sir we will going to refund 750/- in your wallet...

Urban clap is just a fraud agency. I used it for first time. For repair of ceiling fan. The website boosts of qualified technicians and timely service anywhere in delhi ncr. The site doesn't mention that it's service technicians do only advisory services without repairs.
The electrician calls me and asks whether winding is faulty or capacitor. And that in such a case urban clap will not service. He says if anything is faulty rate...

I had hired a carpenter through UrbanClap who had mounted a fixed a wall mounted mirror on my wall. The mirror cracked on the same day around the bolts because he fastened it too tight. He admitted the mistake and promised to fix it. However, he is now absconding.
The company is also not providing any help. Their communication is one way and there is no way to contact their customer care. I have written to them on Facebook as well...

Hi team
I had got the ac servicing done on 20th feb from urban clap by feroz. He had refilled the gas and did the servicing. After some days some smell started coming and we thought it was gas leak. We tried to contact the executive but he didn't respond. Then called urban clap and ultimately the engineer revisited and told that there is no leakage. Now after 2 months again there is no cooling and when i called samsung customer care...

Beautician left without complete work and she proving her mobile no or address & said you can come at my place but i have try her no lots of time she never picked up my calls and never reply back to me i want to back my payment on urgent basis and urban clap service is poor service provider
My package details mention below:-

Packages:quick fix details:fruit cleanup by sara + waxing (Full legs, full arms, underarms)...

My a/c was not starting. Urban clap tehnican came and changed pcb. Then they also changed motor.

After changing motor, noise is coming from a/c. Technicians are rude and unable to fix the issue. After showing to local technician, he clearly showed motor has not been fixed properly. Urbanclap tech lie, argue and then delay response.

Moreover, there is no way to call their customer care. Communication is just one...

I repaired my cooler on 6th april by mehul prajapati

He came nd repair cooler

But that time he show that he cancle my booking

Now cooler is not working
Company policy is 30 days
Now mehul prajapati told to urban clap they didnt repair my cooler

I have call recoding proof they repair it

Customer care not answer proprly
I send recoding proof to...

I requested the split ac service. The service man changed several items without clear justification. And urbanclap charged Rs 3300 for local split 1.5 ton ac copper condenser coil which was not properly fit in ac body. Ac is in open condition now. I have requested for customer care. But no customer care number was available anywhere. This is my right to call customer care. Why number is not clearly present. Is it a fraud??...

It was so pathetic that urban clap can not assign someone for AC servicing and repairing ?

. I have raised request so many times that AC is not working properly after repairing and in app showing job is done.
they have charged extra amount but not providing service.
Most unprofessional behaviour, and none of their representatives have any satisfactory answer. Horrible experience, it was first time I used this...

It was so pathetic that urban clap can not assign someone for ac servicing. I have raised request on saturday 06 april 2019 and it has been automatically rescheduled every day.
Most unprofessional behaviour, and none of their representatives have any satisfactory answer. Horrible experience, it was first time i used this urban clap and it clears my all doubt they only have fancy advertisement and reality is far far far of that useless...