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Urban Company Complaints & Reviews

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Last updated May 5, 2024
Complaints 1490
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508
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Urban Company Phone Numbers

Toll free
1860 500 0020
474
438

Urban Company Head Office Address

161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park
New Delhi
New Delhi District
Delhi
India
110049

Urban Company reviews & complaints page 73

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M
Malini Biswas
from Bhopal, Madhya Pradesh
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service cancelled without information

Address:560078
Website:Urbanclap

Had a booking on 10dec.[protected]@2:30.. Spoke to d concern person @2pm.. Providing the address details.. Provided them the alternative no. As well if at all m not reachable to d registered no. Without any information without any further contact my service was cancelled...
@4:10 wen i am writing this complain i am yet to get any mail confirmation on d cancellation of service.
They are just fooling around with their customers...
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M
Malini Roy
from Noida, Uttar Pradesh
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wrong package provided

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had booked for the 'feel youthful facial' for which i paid rs.1599.00. The service provided by ms. Tamanna idrisi from urban clap was 'shine and glow' for acne prone skin (Which i came to know later from the pouches she used). However, i have never faced any acne problem nor pimples. After the facial, late evening there was a laceration and a few eruptions on my fore head. My face felt dry and stretchy. The pouches used were balance purifying...
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M
mnbhyui
from Gurgaon, Haryana
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fraud makeup artist

I was searching a makeup artist for my sister's wedding i found a makeup artist name some j makeover don't know full name, i found all the work pictures are of some other makeup artist one of the pictures is of my friend who's makeup was done by yashika in front of me and she is using all pictures in her name with high prices, pls don't book makeup artist from urban clap they all are frauds...
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A
aishwarya nashikkar
from Ahmedabad, Gujarat
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dietitian

I hired dietician sonali bhanushali nd refer her plan of 2000rs for 45 days. Before payment she was providing plan on time. As i made payment i was just waiting for plan first for one week then its bene one month she didn't gave me my last plan. I m literally did message every day. Gave her my mail id bt no response. U should allow real people who are professional plus they know how to act....
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S
satyacgi
from Bengaluru, Karnataka
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cheated by urbanclap service

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:www.urbanclap.com

I had a bad experience with urbanclap service. I was in bangalore and got the washing machine service for 1500 indicating board problem should be replaced (In the month of july 2017). I have shifted to hyderabad in the month of august 2017 and washing machine was stopped working in early october 2017 with the same board problem. Again registered service through urbanclap and this time also same issue board problem but this person has indicated...
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M
Manimala Puri
from Morjim, Goa
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passport services

Address:411057

I approached mehak tours provided by urban clap. He could not provide service in the comitted time and took me for a ride. On top of that when i asked for refund of money he talked about service tax being deducted. They only talk very sweetly. Pl dont go for mehak tours. Finally with lot of follow up got my refund. That too he had asked for money in cash. Pl dont use thier service at all...
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K
ksuind
from Bengaluru, Karnataka
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laptop repair

Had used the laptop repair service provided by urbanclap. I had myself formatted my laptop and was looking for a technician who can help me install the drivers for my formatted laptop, so i opted for urbanclap. They assigned the job to a particular company and the onsite engineered arrived, he did hit n trail for 3 days then took my laptop to the service center and they somehow arrived at the conclusion that my hard disk was corrupt. Nevertheless...
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M
Mahi Nishchal
from Agra, Uttar Pradesh
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extremely hike lead credit

Address:New Delhi, Delhi, 110031

Initially when we start to use app lead charges was fine... Now in every time when we purchase lead... Lead rate hike a lot..72 credits is too much.. I have spend 4000 rs for 400 credits.. If a single lead would be 72 credit.. It means i can buy only 6 leads 'in 4000 rs..? That not at all worth full
I have complaint in customer care.. No one respond for the same.. I expect some feedback or call back your side.. Otherwise i want refund...
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F
Fitness Addicted
from Delhi, Delhi
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fake urbanclap

Address:New Delhi, Delhi, 110037

Hi my name is rahul kumar.. My urban clap id is [protected]@gmail.com

My complaint against urban clap
Jo ki credit cut karke customer ka number deti hai main 5 customer ka try kar chuka koi phn nahi utha ta ek to aur kisi kisi ka to number hi nahi milta lekin fir bhi mere account se debit ho raha hai.. Please don't use this app.. They all are cheaters... Koi real customer nahi yaha sab inhi ke number hai.. I am...
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P
pradeep20111
from Delhi, Delhi
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non generation of fresh leads

Address:Gurgaon, Haryana, 110018
Website:partner.urbanclap.com

We are registered on urban clap for wedding photography. One ms poonam has rated us 2 stars (She is not my client). Due to this, we are not getting new leads, resulting into financial losses. While our client poonam sharma has given us 4 stars.
Despite numerous calls to urban clap and talking to one mr. Hitesh and one mr. Viabhav they are adamant and not interested in helping us. Everytime we call them up they say they are working...
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G
guptarohit2979
from Delhi, Delhi
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approval fees

Address:New Delhi, Delhi, 110059

Hello sir..

Main urcbanclap partner app se apna work start karna chahta tha.. Maine apni id proofs urbanclap partner ki app par upload bhi kr diye. Pr approval ki call mere pass 2 weeks k baad aayi. Or unhone mujhse kaha ki security fees 10, 000 hai or 500/- rupey ka recharge hai or 300 rupey ki tshirt hai.. Or jab maine pucha ki jo ap 10, 000/- rupey ki security ki maang rhe ho to kya ap mujhe written mein doge...?? To unhone...
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E
Elizabeth P
from Delhi, Delhi
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plumbing service - overcharged

Address:Bangalore, Karnataka, 560071

Hi team,

I had booked for the first time through urban clap for a plumbing service on sunday 3rd september 5-6 p. M. (Email id eliza. P.[protected]@gmail.com).
The service was ok. But i was charged extra 150 rs apart from what was shown in the online payment. The service provider asked me to make the online payment of 250 and took extra 150 as cash for which no bill was provided. The work was very little and it hardly took...
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J
Jayesh Pachpande
from Pune, Maharashtra
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plumbing

Address:Pune, Maharashtra, 411001
Website:Urbanclap.com

It was a horrible experience as the plumber just said that he has changed the part of our flush which he didn't at all. For no reason he took 1500 rupees and made a temporary fix. Later when the flush again went bad and we opened it, we came to know that there was no change of part. We request you, kindly take strict actions for such thugs. And we surely need our money back....
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S
spmqchem
from Noida, Uttar Pradesh
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service not received

Website:www.urbanclap.com

I have requested for a service through urbanclap for my laptop repair which was not booting up. After so many attempts the technician came from it panthers and tried rectifying the issue. They changed the motherboard, screen and also asked me to upgrade the ram and charged me ₹5600 but the core problem remained.

When i placed a 2nd request, they didn't turn up and cancelled my request saying that they've tried contacting...
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V
Vishakha Choudhary
from Delhi, Delhi
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sending contact of fraud teachers.

Address:New Delhi, Delhi, 110003
Website:Urbanclap

I had registered myself on urbanclap for physics tutor. The tutor named kanhaiya jha phone number [protected] who lives in dwarka new delhi charged me 2000 as advance but never came to teach my daughter. Now whenever i call him, he switches off his phone. I not only faced monetary loss, but also my daughters time was wasted for one month as we were hopeful that he would come to teach. Urban clap should hire only verified professionals....
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K
Kiran Srinivas
from Mumbai, Maharashtra
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shoddy service & in-completion of painting project

Please be aware of the shoddy service rendered by this service provider who operates through urban clap (Name - richard naveen)

First of all, there is no team of constant workers with this person (Richard naveen) who manages the projects that he undertakes through urban clap. He gets workers on an adhoc basis & puts them to do the work. You are not sure of their skills and the persons change every now and then.
Richard...
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A
Akshay Sapra
from Chennai, Tamil Nadu
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simply the worst service by team urbanclap!

Address:Chennai, Tamil Nadu, 600125
Website:Urbanclap.com

Few days back i booked a service of my scooty repair. Firstly the unprofessional behaviour by their vendor for calling me and asking me to come on a different time slot. After i complained on urbanclap customer care, they came on time slot i choosed to. The mechanic took my vehicle and he called me up after a day informing me about the condition and major issues with it. Despite of knowing that just by charging the battery the vehicle will...
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suchit bhatt
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sending bulk sms & asking for call to stop sms

Website:ubcp.in

Hello trai,
Pls. Block sender.
Id-urclap
They r sending sms again & again and they r asking me to call on - [protected] - if i want to stop their sms.
Means anyhow i have to call them & bare call charges too.
They also force to register their portal where i've never ever opened their website.
These r the links they send in sms
1. http://ubcp.in/Web
2. http://ubcp.in/Web2
3. http://ubcp.in/WEBDbr...
+3 photos
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U
Uma S Singh
from Mumbai, Maharashtra
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Cheating/ Unprofessional behavior

Address:411008
Website:Urbanclap

I placed a request for mobile repair through UrbanClap App. One man came from Repair Easy . Com for collection of mobile and asking for Rs 250/ as advance money. I opposed paying the money as there was no such condition put by the Urban Clap. I handed over the mobile on condition that the advance money will be adjusted from the repair charge. For next two days no message or call either from the Repair Easy. No body was lifting the phone....
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P
Prateek Upadhyay11
from Gurgaon, Haryana
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Web developer

Address:122015

We hired a website developer through the UC app. the company claims that they provide validated and genuine professionals. The developer called Machway solutions, took our money and never delivered the project. we are still chasing the developer with no help from urban clap.

The person called Javed and Bilal have taken our money and are not responding to our calls any more.

this is absolute opposite to what your...
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