| Address: Faridabad, Haryana, 121001 |
| Website: www.urbanclap.com/delhi-ncr |
Hi,
I booked an AC service request from urban clap and got it done on 8th of April. But after the service, one of the 3 ACs stopped working. I immediately told the servicing guy that it's not working properly. But he said, it takes 10 mins for AC to start cooling. So i stopped the AC and give them their money and took their phone number, incase it still doesn't work.
Fast forward 2-3 days and I tried to switch on the AC but it wasn't working. I tried calling the servicing guy. He told me that he will come today to repair the fault caused by servicing.But He didn't come back. I tried calling him regularly for a week and got the same response. This got me irritated and i complained the same to URBAN CLAP, because i have booked it from their website and it's their responsibility. But those cheaters refused to take my request and even asked me to now book a repairing request and pay for request and for the damage. I tried to convince them that it's their problem. They for once tried to contact that servicing guy, but when that guy didn't take up their call, they put the blame back on me. It's such a fraud company, they will claim a damage insurance on their website but will not take action once the guy they send has done some damage. These fraudsters are just interested in money and once you pay them they won't listen to you. No matter whose fault it is.
Urban clap only recommended to add tech dealer Chennai (cctv camera) I Parchesed global brand Hikvision Camera but all parts no Serial Number and Bar code . with out serial number how to warranty claim