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Usha Complaints & Reviews

www.usha.com
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Updated: Apr 10, 2025
Complaints 771
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Bad 😕 It seems that Usha has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Usha reviews & complaints page 30

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W
Wilma Moraes
from Mumbai, Maharashtra
Jan 23, 2018
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mixer grinder model no mg 3053 colt

Address: 401303

I have purchase the Mixer grinder from Big Bazar at Virar west on 01.01.2018 and it not working. I have compliant on 17.01.2018, your Technician came on thursday and told motor are not working and we have replace till date no one has come to replace the motor everyday i have to call toll free no but no response. I have to cook daily and no mixer is working...
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H
hyperbolic
from Kanpur, Uttar Pradesh
Jan 11, 2018
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usha ofr (3611fs (se361001786) not heating

Address: Kanpur, Uttar Pradesh, 208016

I am writing this letter to express my strong dissatisfaction for an oil filled radiator and the servicing done from your company. I have bought this usha ofr (3611fs (Se[protected] on 25th jan 2017. On 23rd dec 2017, the machine does not get switch on, a complaint was registered (C[protected]). The technician mr. Adarsh came the other day, he just opened it and did something for few seconds. After that it started working, while asking he...
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H
hsfd Naeem
from saharanpur, Uttar Pradesh
Jan 9, 2018
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sewing machine

Address: Saharanpur, Uttar Pradesh, 247001

I have registered my complain before 10 days bt no service is received... Poor services... I am trying from past 6 months for complain of led light of my machine... But they keep delaying my complain... Poor service.. So i request please try to resolve my problm.. U can check my call details as how much i am trying from past 6 months... At your helpline no... Please kindly at my adress and resolve the issue....
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S
Shruti Agarwalla
from Kolkata, West Bengal
Jan 9, 2018
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product not serviced in spite of complain open from 30 days

Address: Kolkata, West Bengal, 700091

I had purchased food processor 6 months back and from last 1 month i have been just lodging complain for service as the motor needs to be changed. Each time on calling service centre i am told that within 24 hours - 48 hours max it will get repaired. It has become daily routine now to call them every morning from last 10 days but still no action. Complain no c[protected]. Eowuld request anybody from company to call and close. With this pathetic...
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K
Krishanu_Banerjee
from Bengaluru, Karnataka
Jan 5, 2018
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ebony 4 burner cooktop

Address: 560037

Hi i raised a service request on 17th dec for my 4 burner ebony cooktop.
But instead of repeated calls, no one have came for service yet.
They say service guys called me, but i didnt respond, which is a lie.

Last year, they came after 1 month after complaining in twitter pm.
I have complained again in twitter, but no response.
Never expected usha will be so bad in service....
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L
Lok Anand Yadav
from Bengaluru, Karnataka
Dec 23, 2017
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mixer grinder issue/ irresponsible replies

Address: 560037
Website: care.usha.com

Its a mental torture for customers who bought usha products. Though customers having warranty it will be no use bcoz anyway they are not going to respond for any issues. I bought usha mixer grinder 6 months back with 2 years company warranty. Mixer grinder was not working properly few days back we had sensed burning from inside mixer grinder. From past 5 days im calling to customer care [protected] their answer will be same within short time...
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S
Sarah Babu
from Chennai, Tamil Nadu
Dec 21, 2017
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usha janome prima stitch sewing machine

Address: Chennai, Tamil Nadu, 600077

Hello, i bought usha janome prima stitch sewing machine from paytm on september 2016. The machine has very less usage. It has 1 year of motor warranty. Within 2 months of completing the warranty the motor is dead. On enquiring in the service centers, they are confessing that usha manufacturers low quality products which have very short life. They are asking for 2440 for motor replacement which comes for 40% of the machine value. Even if i...
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G
gneha71
from Chandigarh, Chandigarh
Dec 20, 2017
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usha janome wonder stitch sewing machine

Address: 147002

I have purchased this machine on 6th dec 2017 but the foot pedal and automatic threader were not working properly so the demonstrator visited and replaced foot pedal with the other model's foot pedal and open the machine and then shifted the automatic threader towards left. When i said its not the foot pedal of wonder stitch plus he said its a foot oedal of allure and it is better than wonder stitch plus model.. Later i had contacted with...
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L
Lok Anand Yadav
from Bengaluru, Karnataka
Dec 20, 2017
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mixer grinder issue

Address: 560037

I had purchased ushs mixer for my home purpose. First three months it was working good but after that we are facing continuos issues with this mixer. From last three days the mixer was getting burning smell while trying to use it. I am trying to call customer care to register complaint though i have warranty no response from customer care simply saying call after some time bcoz server issues. S. No nw[protected]...
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S
Sarbani_Roy
from Bhubaneshwar, Odisha
Dec 15, 2017
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usha ebony gs 3001- toughened glass 3 burner gas stove

Address: Khordha, Odisha, 751012

I bought the above product in 13.12.2017, they didn't check the product at the store. I tested the product on 14.12.2017, the biggest burner was not working. I registered a complaint on 15.12.2017, the guy who was registering the complaint was not even ready to listen to the complaint and started misbehaving. If this is the customer service i was expecting i wouldn't have gone to your company itself. Even if after buying a new product i am...
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A
Ankit kumar lal
from Samastipur, Bihar
Nov 20, 2017
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about mixer grinder -model mg 3473

Address: 854301

Meine 03 november 2017 ko usha ka mixer grinder model no-mg3473 serial no=pha37080732, magic plaza multi brand showroom, purnea, bihar 854301... Se purchase kiya, lekin just one day ke badd hi mixer short kurne lga to meine usha helpline ko complain kiya lekin av tk mera mixer thik nhi hua h complain number - i[protected], complain date 05 november 2017 h 15 days ho gya h complain kiya hua daily ajj kul krta h company wala koi response nhi...
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A
arvindnbpd
from Patna, Bihar
Nov 5, 2017
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multi-utility fan sweep 175 mm

Address: 801503

I purchased a multi utility fan from samastipur town, bihar. It worked properly i think its guarantee/warranty expired. Now it not working from last six months. I consulted local electrician he is very skilled and suggested to go service center because kit of fan is defective. But i could not know service center in patna.
Sl no of fan -0449663/k/7302 date of manufacture november-2013...
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N
Nazeeruddin N
from Hyderabad, Telangana
Oct 31, 2017
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usha customer care irresponsible on sewing machines

Address: Hyderabad, Andhra Pradesh, 500085
Website: www.usha.com

I have purchased usha sewing machine on june-17, but it got a repair for that i have given a complaint using usha toll free number.
Complaint number#[protected]

The complaint is given on 02-oct-2017, but is not addressed till and did not get an acknowledgment thru email/call/sms. When ever i call the usha customer care.. I will get a response saying we will address in next 24 hrs. The same is repeating from last one...
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M
Manimala23
from Mumbai, Maharashtra
Oct 28, 2017
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new usha mixer grinder not working from the first day

I bought the usha mixer grinder on 15 oct 2017 amd from that day it is not working. I had a talk with the customer care on 22 oct 2017 they said they will look into it in 2 days but no one has yet reached us. What is the use of buying a branded product here if no one responses to us. I have called the customer care several time but i do not see any progress.
This type of response was not expected from sich a brand....
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A
aaassociates
from Muzaffarpur, Bihar
Oct 27, 2017
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my cheque not return by usha international after doing payment and blackmail me to file a case

Address: Ranchi, Jharkhand, 834005
Website: www.usha.com

Dear sir/madam,
I am an authorised dealer o[censored]sha international in pump division for ranchi ratu road surrounding zone,, i deposit 3 cheques to company for billing, and company bill as pr company norms angainst cheque,, due company not fulfill product quality and supply low quality products to me, my money stuck in market and my cheque got bounce, after all i request to return materials but company not do the same and bounce my cheque,...
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K
Karthick Srk
from Lucknow, Uttar Pradesh
Oct 23, 2017
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usha high speed fan

Address: Madurai, Tamil Nadu, 625012

On 9th sep, i have given my usha high speed pedastile fan to madurai usha service center for replacing switch box. Mr. Kumar from branch incharge [protected] has received my product. Almost 15 days completed, i didn't get any proper response my number [protected] same number i have register the complaint & am not getting any update. Myself totally got disappointed & got depressed, on daily basis am calling to service center & call center but...
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P
PRAJITH NARAYAN
from Bengaluru, Karnataka
Oct 15, 2017
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usha janome sewing machine automatic unwanted needle movements without pressing foot control pedal

Address: Kannur, Kerala
Website: m.youtube.com/watch?v=iX3xl6pvNkE

This is a customer review/complaint regarding usha janome automatic sewing machine's unwanted automatic needle movements/needle jerking issues while with out pressing foot control pedal. We bought a new usha janome marvela model sewing machine from nikshan electronic shop kannur 3weeks back (September 2017). A week after the purchase company representative came for demo purpose and while operating he informed us about this problem and told...
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A
AnuKushal
from Bengaluru, Karnataka
Oct 12, 2017
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demo requested

Address: Bangalore, Karnataka, 560008

Hi team,

Usha stitch magic was purchased online from amazon & delivered on 24th sep 2017 & same day called up the demo toll free number & requested for a demo (Request c[protected] & ref no: 5147) was registered. I have been calling the customer care & its the same recorded message telling we will escalate & ensure representative will be sent but till date no one turned up. Kindly on this request on high priority & make sure...
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M
Mallikharjunarao Cheedella
from Hyderabad, Telangana
Oct 12, 2017
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impreza

Address: 522647

Iam a dealer in your company previous i am 2 times complint in 3 monthes below, usha imprezza mixergrinder body damage with out not for sale but ur company is didnt solve of the problem why?
But ever time my every complient is didnt saloved problum, but ur serice center is evertime any complint is closed
Deler service is damaged in ur company why?
Ur customerservice is full damaged in my imagination
Pleace remind...
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S
sungad
from Hyderabad, Telangana
Oct 3, 2017
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usha ceiling fans-complaint no. c 17090903285

Address: Hyderabad, Andhra Pradesh

I have seven usha ceiling fans, bought more than a year back. Noise started coming from at least four of them within days o[censored]sage and at least 2 had to be replaced within warranty.

Now, one of my fans is not working since 47 days. The attitude of the service centre is pathetic to say the least and so is the usha customer care. No system of monitoring pending issues. The matter is 'escalated' every time i call the customer...
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