Usha Complaints & Reviews

I have purchased a sewing machine in 2016 in which the connecting rod broke but at usha centre they refused to repair the product inspire of being in warranty giving vague excuses of part unavailable. Similarly last year we registered a repairing complaint o[censored]sha lexus geaser in which also company gave excuses of part being unavailable.
Please tell us if your reputed company does not have parts of your products available then who...

I registered a complaint for my usha honeywell water cooler complaint no. C[protected] ref no. 7657 on 21st april 2018.

As on date (12th may 2018), the complaint remains unattended. Someone came from your agent quick service ([protected]) and said the pcb needs changing. After a few days, someone else came from your own dealership (Nizam [protected]) and informed me that the pcb was ok but someone had cut the wires inside. This...

Dear . Customer care manager

since I have purchase Usha motor
14 Feb 2018 continue facing problem till date HQK-0580
YHP Usha optima since i have purchase usha product near future i have to think about it usha appliances
I don't know how many time I have complaints for you shameless people don't care your customer I am suffering from where I have purchase your Usha motor but you seem less people don't...

Usha is an international brand. But the customer services are really poor. I registered a complaint on april 23, 2018. I was informed that an executive will be assigned in one day. No action has been taken so far (As on may 10, 2018 - 17 days).

In spite or repeated follow ups with the customer executives (In vain) i am still waiting for a technician to visit us.

It's a shame that such a reputed brand has such...

I have purchased fan no 14168867k model : striker platinum 1200 mm neeraj ceiling fan from navkar's, secunderabad vide bill no 5088 dt 5.3.18.
On fixing the fan as per instructions by electrician, we are hearing the sound from 3 blades on fan when it is switch on, right from day one
On rechecking by electrician, he said to replace the fan as there is a winding problem inside the fan

I had given a warranty card...

I have gifted my mother a costly usha janome series sewing machine. We stay 190 km north to kolkata. During purchase we were convinced to give customer support whenever needed to our home. As this machine frequently stops working we need very frequent customer support and as this machine is complicated to handle, no local mechanic wants handle this one. And every time after lodging complaint at usha customer care, mechanic comes after a very...

I have purchased a cooler of worth rs. 12, 000 last year. It not working, so i asked for customer service. He asked for service charge of rs. 400/- and rs.2, 800 for fan motor. I am under my warranty period, why should i pay for the charges? This is repeated for number of times and again & again they are asking for service charges. I am frustrated now. Now in future i am not gonna to buy any usha product and will not suggest any one. It totally...

Dear . Customer care manager

since I have purchase Usha motor
14 Feb 2018 continue facing problem till date HQK-0580
YHP Usha optima since i have purchase
Since I have complaint so many times your engineer has visit and then I to repair the product because I have received I haven't received sms so that engineer has been denied 2 repair the product its happen toys before also...

Dear usha team,

With reference attached mail, i am very sorry to say usha is not a good company.
Why we people purchase company products, for quality, for timily service. But you don't have any of one.

Usha international does have one item, which required in my cooler. You are taking so much time to arrange that item.
Now in future i am not gonna to buy any usha product and will not suggest any...

I have purchasedone mixer grinder on 11th apr 2018 from big bazar - rcity ghatkopar west, on opening it was observed that motor on running giving burning smell and triping again and again, all the jars are giving noise at the time of running like goods train on the track. Pl note this is peti pack piece lifted from big bazar. On 12th april a complaint was lodged with tollfree no of usha international bearing no 5269, with committment of 48...

On[protected], this fan was purchased from ethirajulu naidu shop from parrys chennai. I am having the warranty card with two year warranty.
Last year itself it stopped working and it was repaired on free of cost and the mechanic who came for repair told this model is failure one and we are changing motor on free of cost. If it stops nxt time we will change the motor, he said. Now again it is stopped my request no is c[protected] ref...

I have purchased gas oven (Model no-cook top ebony gs3001) on 24/09/2017 from khosla electronics pvt ltd, barrackpore, kol-700120 and which was found defective (Gas leakage). I have lodged a complaint regarding this on 17/3/2018 (Complaint no-[protected]). A technician inspected this but could not detect the problem and unfortunate closed this complaint. Again i lodged a complaint on 26/03/2018 (No-[protected]). Technician came on 29/3/2018...

I bought an electric iron model ei-1602 on 18th feb.18 from more megastore store in moments mall., kirti nagar. N. Delhi. It is not working since 08.04.18.

Reciept no. 2026-[protected]
Date-18/02/18

As it is in warranty period, i want you to either repair it at the earliest or refund the money. Please do it at the earliest as. Iron is required everyday...

Dear sir
My self NIRMAL SHARMA FROM UDAIPUR I HAVE PURCHAGE USHA MAX AIR COOLER CD 503 ON[protected]
FROM SHAGUN SALES UDAIPUR I HAVE FACE COMPLAIN IN 2016 SO I HAVE CALL MY LOCAL DEALER HE ASK I HAVE SEND USHA COMPANY SERVICE PERSON TO SEE THIS PROBLEM BUT NO ONE COME TO MY HONE TO SOL THIS PROBLEM I HAVE CALL IN CUSTOMER CARE TO REGISTERED COMPLAIN REGARDING LEAKAGE PROBLEM IN COOLER NO ONE COME TO ATTEND THIS PROBLEM DELAR...

My complaint is regarding a product replacement request made to USHA for a NON-FUNCTIONING Oil Filled Radiator (OFR) Room Heater sold to us WRONGLY by their dealer Raj & Raj in Patna.

I would also like to highlight that despite multiple complaints made to Usha customer care toll free number as well as writing mails to them, our complaint was never resolved.

Please find below all the necessary details of the...

I bought a usha food processor a year ago which has 5 years warranty. Now i face some issue with the food processor and it seems it's not working any more. I called for the customer service and they are asking for warranty card.. Unfortunately i lost it. Do you think is there any other way to get a duplicate copy of my warranty card? Please suggest me some solution if possible. Thanks!...

Absolutely pathetic product and after-sales. Delivered defective and there is no power within a few hours of delivery and on top of that the requests to service/replace that are not being honored.

The technicians lack training and have damaged the product physically without succeeding in resolving this.

Very casual approach shown by the customer care as well as the technicians. Want to understand legal way forward...

Dear team,

I have registered a complaint regarding my usha colt mixer grinder on 23th feb 2018 for not working. If i not forget your technician was visited my place next day on 24th feb 2018 and click some picture of my bill and warranty card, then confirm me that right now parts not available so he will visit tomorrow again with parts and solve my problem, but today 1st march 2018 till no response from any one, my complain...

Dear/madam,

I am sorry if this is not the right contact for raising a concern over the poor customer support. I am really looking forward to your help as the customer care is of no use.

I am using usha cooktop ebony which is still in warranty. There is some issue with burner and it is not working properly now. I had complained about the same to customer care 13 days back but no body has visited the place till...

I had purchased steam iron o[censored]sha from reliance digital on 16.07.2017. Since purchase sole plate has been changed, wire has been changed (At my cost). Today short circuit in the plug that could have resulted in an accident. Again and again requesting the dealer to change the piece but they are not listening. Did not accept this from a big name like usha. It will be great help if you interfear in this matter and solve the problem....