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Usha Complaints & Reviews

www.usha.com
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Updated: Apr 10, 2025
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Bad 😕 It seems that Usha has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Usha reviews & complaints page 29

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M
Mohitmutha
from Bengaluru, Karnataka
May 10, 2018
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usha juicer and grinder barely 6 months old

Address: Bangalore, Karnataka, 560038

Usha is an international brand. But the customer services are really poor. I registered a complaint on april 23, 2018. I was informed that an executive will be assigned in one day. No action has been taken so far (As on may 10, 2018 - 17 days).

In spite or repeated follow ups with the customer executives (In vain) i am still waiting for a technician to visit us.

It's a shame that such a reputed brand has such...
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R
Rangarajan1957
from Hyderabad, Telangana
May 7, 2018
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heavy sound from fan blades when is is switch on

Address: Gurgaon, Haryana
Website: usha_care@ ushainternational.com

I have purchased fan no 14168867k model : striker platinum 1200 mm neeraj ceiling fan from navkar's, secunderabad vide bill no 5088 dt 5.3.18.
On fixing the fan as per instructions by electrician, we are hearing the sound from 3 blades on fan when it is switch on, right from day one
On rechecking by electrician, he said to replace the fan as there is a winding problem inside the fan

I had given a warranty card...
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H
H M Mohtasib Alam
from Tiruvalla, Kerala
May 6, 2018
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usha janome sewing machine

Address: 742101

I have gifted my mother a costly usha janome series sewing machine. We stay 190 km north to kolkata. During purchase we were convinced to give customer support whenever needed to our home. As this machine frequently stops working we need very frequent customer support and as this machine is complicated to handle, no local mechanic wants handle this one. And every time after lodging complaint at usha customer care, mechanic comes after a very...
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G
gagan Pant
from Delhi, Delhi
May 5, 2018
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poor customer service for cooler

Address: Lucknow, Uttar Pradesh, 226020
Website: usha International

I have purchased a cooler of worth rs. 12, 000 last year. It not working, so i asked for customer service. He asked for service charge of rs. 400/- and rs.2, 800 for fan motor. I am under my warranty period, why should i pay for the charges? This is repeated for number of times and again & again they are asking for service charges. I am frustrated now. Now in future i am not gonna to buy any usha product and will not suggest any one. It totally...
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M
Manikala
from Amroha, Uttar Pradesh
May 6, 2018
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motor

Address: New Delhi, Delhi, 110044
Website: www.ushaintrenatinal.com

Dear . Customer care manager

since I have purchase Usha motor
14 Feb 2018 continue facing problem till date HQK-0580
YHP Usha optima since i have purchase
Since I have complaint so many times your engineer has visit and then I to repair the product because I have received I haven't received sms so that engineer has been denied 2 repair the product its happen toys before also...
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M
Mamta Naithani
from Basi, Punjab
Apr 20, 2018
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complain ref no.-1314

Address: Ghaziabad, Uttar Pradesh, 20102

Dear usha team,

With reference attached mail, i am very sorry to say usha is not a good company.
Why we people purchase company products, for quality, for timily service. But you don't have any of one.

Usha international does have one item, which required in my cooler. You are taking so much time to arrange that item.
Now in future i am not gonna to buy any usha product and will not suggest any...
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A
aadeodhar
from Mumbai, Maharashtra
Apr 19, 2018
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mixer grinder new purchase

Address: 400075
Website: CONSUMER COMPLAINTS

I have purchasedone mixer grinder on 11th apr 2018 from big bazar - rcity ghatkopar west, on opening it was observed that motor on running giving burning smell and triping again and again, all the jars are giving noise at the time of running like goods train on the track. Pl note this is peti pack piece lifted from big bazar. On 12th april a complaint was lodged with tollfree no o[censored]sha international bearing no 5269, with committment of 48...
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R
rajamanir
from Chennai, Tamil Nadu
Apr 16, 2018
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pedestal fan not working

Address: 600095

On[protected], this fan was purchased from ethirajulu naidu shop from parrys chennai. I am having the warranty card with two year warranty.
Last year itself it stopped working and it was repaired on free of cost and the mechanic who came for repair told this model is failure one and we are changing motor on free of cost. If it stops nxt time we will change the motor, he said. Now again it is stopped my request no is c[protected] ref...
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S
sankar@1001
from Kolkata, West Bengal
Apr 10, 2018
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defective cooktop

Website: Usha Care

I have purchased gas oven (Model no-cook top ebony gs3001) on 24/09/2017 from khosla electronics pvt ltd, barrackpore, kol-700120 and which was found defective (Gas leakage). I have lodged a complaint regarding this on 17/3/2018 (Complaint no-[protected]). A technician inspected this but could not detect the problem and unfortunate closed this complaint. Again i lodged a complaint on 26/03/2018 (No-[protected]). Technician came on 29/3/2018...
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B
baruni
from Delhi, Delhi
Apr 10, 2018
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iron not working

Address: New Delhi, Delhi, 110015

I bought an electric iron model ei-1602 on 18th feb.18 from more megastore store in moments mall., kirti nagar. N. Delhi. It is not working since 08.04.18.

Reciept no. 2026-[protected]
Date-18/02/18

As it is in warranty period, i want you to either repair it at the earliest or refund the money. Please do it at the earliest as. Iron is required everyday...
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N
nirmalsharma13
from Salumbar, Rajasthan
Apr 5, 2018
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usha maxx air cooler cd503

Address: Udaipur, Rajasthan, 313001

Dear sir
My self NIRMAL SHARMA FROM UDAIPUR I HAVE PURCHAGE USHA MAX AIR COOLER CD 503 ON[protected]
FROM SHAGUN SALES UDAIPUR I HAVE FACE COMPLAIN IN 2016 SO I HAVE CALL MY LOCAL DEALER HE ASK I HAVE SEND USHA COMPANY SERVICE PERSON TO SEE THIS PROBLEM BUT NO ONE COME TO MY HONE TO SOL THIS PROBLEM I HAVE CALL IN CUSTOMER CARE TO REGISTERED COMPLAIN REGARDING LEAKAGE PROBLEM IN COOLER NO ONE COME TO ATTEND THIS PROBLEM DELAR...
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P
Priyanka Juyal
from Kolkata, West Bengal
Mar 20, 2018
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usha room heater - for 3509f | wrong product delivered by dealer / company refuses product replacement

Address: Patna, Bihar, 800004
Website: www.usha.com

My complaint is regarding a product replacement request made to USHA for a NON-FUNCTIONING Oil Filled Radiator (OFR) Room Heater sold to us WRONGLY by their dealer Raj & Raj in Patna.

I would also like to highlight that despite multiple complaints made to Usha customer care toll free number as well as writing mails to them, our complaint was never resolved.

Please find below all the necessary details of the...
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R
RAM PRASAD G
from Hyderabad, Telangana
Mar 9, 2018
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lost my warranty card

Address: Hyderabad, Andhra Pradesh, 500084

I bought a usha food processor a year ago which has 5 years warranty. Now i face some issue with the food processor and it seems it's not working any more. I called for the customer service and they are asking for warranty card.. Unfortunately i lost it. Do you think is there any other way to get a duplicate copy of my warranty card? Please suggest me some solution if possible. Thanks!...
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Y
Yagyesh Joshi
Mar 6, 2018
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3514i halogen oven

Address: 560102

Absolutely pathetic product and after-sales. Delivered defective and there is no power within a few hours of delivery and on top of that the requests to service/replace that are not being honored.

The technicians lack training and have damaged the product physically without succeeding in resolving this.

Very casual approach shown by the customer care as well as the technicians. Want to understand legal way forward...
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N
nsuman18
from Shimla, Himachal Pradesh
Mar 1, 2018
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regarding my usha colt mixer grinder

Address: 110096

Dear team,

I have registered a complaint regarding my usha colt mixer grinder on 23th feb 2018 for not working. If i not forget your technician was visited my place next day on 24th feb 2018 and click some picture of my bill and warranty card, then confirm me that right now parts not available so he will visit tomorrow again with parts and solve my problem, but today 1st march 2018 till no response from any one, my complain...
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T
tmahaur
from New Delhi, Delhi
Feb 20, 2018
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cooktop

Address: New Delhi, Delhi, 110005

Dear/madam,

I am sorry if this is not the right contact for raising a concern over the poor customer support. I am really looking forward to your help as the customer care is of no use.

I am using usha cooktop ebony which is still in warranty. There is some issue with burner and it is not working properly now. I had complained about the same to customer care 13 days back but no body has visited the place till...
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N
nitiksha rathi
from Dimapur, Assam
Feb 16, 2018
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steam iron purchased in july 2017 continuously posing problems

I had purchased steam iron o[censored]sha from reliance digital on 16.07.2017. Since purchase sole plate has been changed, wire has been changed (At my cost). Today short circuit in the plug that could have resulted in an accident. Again and again requesting the dealer to change the piece but they are not listening. Did not accept this from a big name like usha. It will be great help if you interfear in this matter and solve the problem....
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W
wilma1966
from Mumbai, Maharashtra
Feb 12, 2018
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mixer grinder model no mg 3053 colt

Address: 401303
Website: www.care.usha.com

I have purchased the mixer grinder mg 3053 colt on 01.01.2018 from biz bazar virar west and i have complaint on 17.01.2018 several time on phone and also on website. Technician told that motor is not working but till date motor is not replace. Usha company is not taking any responsible for customer complain and not replace any parts. Is this usha company is fraud or useless to take any complaint to do the work in time or not responding to...
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C
Chetan Mahale
from Lunavada, Gujarat
Feb 8, 2018
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regarding dry pot damage of mixer grinder..

Address: Pune, Maharashtra, 431605

Dear sir/madam,
I purchased your product on 28 nov 2017 from pcmc d-mart. I had faced problem with dry pot on first use. I had registered my first complaint regarding wear and tear part damaged. The technicians are unable to reach and contact with us at the first time. After 4 to 5 days later they called us on phone and asked for our refferal code without visit. This is whole information regarding our first complaint request.
br...
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D
Deelip Rathore
from Dhuburi, Assam
Jan 27, 2018
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demo for sewing machine

Address: Begusarai, Bihar, 851101

Dear sir
I have bought a usha janome magic stitch sewing machine through amazon online sale provider. Order date is 09/01/2018. Machine delivered on 15/01/2018. I have requested for demonstrator on your helpline number on 18/01/2018 and reference no. Is provided me is 7097.
After that i have reminded for twice on this number. But till date no demonstrator has arrived me.
It is very bad experience. People are spoiling...
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