Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

Upsrtc Username - YASHVARDHAN2
Mobile no. - [protected]
I was booking ticket for 8/11/2021 from Lucknow to Shaktinagar(SKA) in 3:15 PM Shatabdi AC bus. The amount Rs 910 got deducted from my account( paid to atom technologies [protected]@hdfcbank) as shown in the attached image. The seat number I was booking was 20.
Transaction Id - T2111061322517539931356
UTR no[protected]
Amount - Rs 910

Please refund the amount as soon as possible.

Thanks
Aniket Srivastava

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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.

Nov 15, 2021

Updated by deeani23 No refund yet.
Please initiate refund asap.

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Upsrtc username - YASHVARDHAN2
Mobile no. - [protected]
I was booking ticket FOR 8/11/2021 on 6th Nov at 1:22 pm from Lucknow to Shaktinagar(SKA) in 3:15 PM Shatabdi AC bus. The amount Rs 910 got deducted from my account( paid to atom technologies [protected]@hdfcbank) as shown in the attached image. The seat number I was booking was 20.

Transaction Id - T2111061322517539931356
UTR no[protected]
Amount - Rs 910

Please refund the amount as soon as possible.

Thanks
Aniket Srivastava

+1 photos

Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.

Nov 15, 2021

Updated by deeani23 Please initiate my refund.
It has been 9 days since I have complained

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User id anandvishu66
I booked a ticket from uprstc website from Kanpur to Bareilly satellite bus stand
Amount got debited and the site page displayed error message. Ticket is not there in my bookings section also. Kindly refund the amount.

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Nov 07, 2021

Updated by Anand Vishesh Timing of departure from Kanpur 23:02
Date 7th nov 2021

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Address: SITAPUR

Website: upsrtconline.co.in

Please note the following bus service :

07/11/2021 20:55:00 JAN RATH KAISARBAGH to KAUSHAMBI via GAJRAULA

while initiating to book a bus ticket for above service, money got deducted very efficiently but I received neither Email not any kind of messages regarding booking. If you cannot give me ticket then I request you to initiate my refund asap with priority basis.

details for UPSRTC:
Username: Ankitb30
Name: Ankit Bhasker

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On[protected] i was booking ticket from saktinagar to Lucknow in AC bus Shatabdi and paid using phone pay through the gate way of atom
Upsrtc says the transaction failed but my money got deducted. I'm providong you the upi transaction number. Please initiate the refund as soon as possible
Amount - 902
Upi transaction id T2111021947141991807035
Payment was deducted on[protected] through phone pay.
And i am adding the image of payment done by me through phone pay.

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I booking ticket on 19/10/2021 from Kaushambi to Hardoi, due to some medical issue I cancelled the Ticket with Cancelled Voucher Number[protected] but till now no Refund given, please refund my money, Iam not too much rich, please refund my money
My पीएनआर नंबर: XHDI[protected]

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A

Abhishekupta

from Hardoi, Uttar Pradesh

Oct 31, 2021

Please refund
Please find screen shot of Cancellation

Refund not given - Comment #3915463 - Image #0

Reply

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Address: 9/A general wing premnagar

Sir, I was booking the ticket from SAHARANPUR TO LUCKNOW from UPSRTC on JANRATH, and I was doing payment through mu UPI APP first time amount got deducted but ticket didn't booked then I again tried the payment and amount got deducted and ticket got booked. So sir it is a kind request to refund the deducted amount ASAP.

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Account details-
Username - birjss
Mobile no. - [protected]
email id - [protected]@gmail.com
I have booked 3 tickets from Lucknow to Azamgarh. Amount was deducted from my bank account but no ticket is booked. My upsrtc account shows no ticket booked.
Tickets total amount is Rs. 1539.
Bus detail-
Shatabdi A.C. - Alambagh to Azamgarh via Sultanpur
Time - 02/11/2021
09:00:00
Kindly refund the amount back to my bank account please.
I am attaching the screenshot of the bank statement too for your assistant.

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Hello,

I had booked tickets on 19 Oct, 2021 at 10:29pm. Due to some unforeseen circumstances, I had to cancel the tickets the next day in the morning.

I have yet not received the refund amount, ₹1692.
I, therefore, request you to help me get my refund amount as soon as possible.

Depot Name: Aligarh I
Ticket Number: 15808935
Cancellation Voucher Number: 15809385

I am attaching a ticket cancellation voucher.

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I had booked a ticket on 17/10/2021.
Amount is deducted from my account but i do not recieved the ticket neither my booking is showing any new booking nor i got any ticket on my mail or message.
Please either send my ticket today or refund my money asap.
Screenshot is attached for your reference.

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I have booked my ticket on 17/10/2021.Amount is deducted from my account but i do not get the ticket. Moreover in my booking option no new ticket is showing.
Please either send my ticket or refund my amount asap.
For reference screenshot of payment is attached

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I booked my bus ticket on 12 october 2021 on UPSRTC site in JANRATH (9 pm) from Bareilly to Haridwar for 13 October 2021. My payment completed from Google Play and Rs. 547 was debited from my account but the booking has not confirmed as I didn't receive any confirmation on my given email ID or contact number. Payment was done to ATOM TECHNOLOGIES LTD. I want my refund as no ticket is issued to me.

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Complain about Hsrp number plate for old vehicles. The name of the company is not listed on the website and there is no provision for it on how to get one. Please see into the matter.

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Address: 51/13 bhagwant nagar Nilmatha

Dear sir I want to inform you that your upsrtc bus driver not given any indication and turn left and hit my vehicle threatened and run away bus no. Is UP77AN0814.plz taking action and provide me complaint no.

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I have booked 2 tickets from upsrtconline.co.in using guest login but when I did the payment, the page came back to the login page.

I have not received mail for booked tickets, and not even any update on mobile number.

either I need refund or an email of booked tickets.

email id- [protected]@gmail.com

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We have booked 3 tickets from kaushambi to Bareilly satellite the name of Ajeet Singh, Arun Gangwar & Mansi Singh Ticket no[protected], Transaction no - [protected] Time/Date - 09/07/2021 23:00 amount is 1590. I had to wait until 23:15 but the bus did not come. I was asked to inquiry dept, he told that the bus is canceled your amount will be refund in to your account but i'm still not updated about the your side regarding amount.

Please tell me when we will receive my refund.

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I booked ticket from UPSRTC website. And later on I have canceled my ticket . I received cancellation voucher but refund not received . When I enquired about my refund I got a revert that you email the issue. I have emailed several time but no response . I contacted UPSRCTC but they also never respond. The details are :
Ticket No = 15593440
Cancellation voucher no= 15594325
PNR No = XXHW[protected]
Date of Journey = 04/04/2021
Refund Amount = 1472
Please look at attachment and refund my money asap.

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Address: A-153 sector 9 noida gautam buddha Nagar

Sir maine dekha ki mere DL pr challan kata hai, mujhe samjh nhi araha hai ye kyu kata hai kyuki jesa ki maine picture main dekha, main to hu hi nhi challan wali picture main or na hi main kabhi apni bike pr khud or 1 bande ko without helmet bethata hu or to or 3 logo ko bethata na bethata hu ab bina bat ke ye challan kata gaya hai ya to traffic police ne galti se mera DL no dal diya hai kyuki bike ka owner koi or hai to uska challan mere DL pr kyu kata gya hai kripa krke jiski bike hai usko bulaya jaye ya uska challan kata jaye, mera challan cancel kiya jaye kyuki meri na bike hai na main bike pr hu. Plz ap mera challan cancel kre or bike ke owner ko bulaye ya uski bike pr challan kre

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Hi Team,

I wanted to refund the balance left in my upsrtc open card [protected] to my account but request is not processed at district Agra. I would request you to transfer the balance amount left in my open card.

Thanks & Regards,
Sushil Sharma

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I manoj kumar mishra booked a ticket from lko to faizabad at time 5 pm on date 6/7/2021 by Uttar Pradesh State Road Transport Corporation(UPSRTC) - 57887
SHATABDI AC (2+2) bus i boked my ticket thru redbus, using amazon service..
my ticket id is
Ticket ID: 86KUMJQ2
PNR: Xfzb[protected]/GKP..

Bt when i reached at bus station they suddenly told me this bus is cancelled..also no refund i got..

I m very disappointed with this type of services from upsrtc..

My family also get trouble with this..
If there is cancelltion of bus atleast on sms has to send..and also there is no information about my money back..

Plz do take strict action against this and refund my money asap

Your manoj kumar mishra
Mob no [protected]

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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

File a complaint to Uttar Pradesh State Road Transport Corporation [UPSRTC]

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 10

Money deducted, ticket not booked, please refund

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No refund while bus is cancelled

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