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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

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Last updated Jan 4, 2024
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Uttar Pradesh State Road Transport Corporation [UPSRTC]
Customer Service Contacts

Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone Numbers

Toll free
1800 180 2877
162
102
Phone
+91 52 2262 2363
132
79
Fax
+91 52 2262 3578

Uttar Pradesh State Road Transport Corporation [UPSRTC] Website

Uttar Pradesh State Road Transport Corporation [UPSRTC] Head Office Address

HQ, Tehri Kothi, MG Marg
Lucknow
Lucknow District
Uttar Pradesh
India
226001

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 10

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D
Dgvijay
from RAEBARELI, Uttar Pradesh
Nov 2, 2021
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Money deducted from my account but ticket was not booked.

On[protected] i was booking ticket from saktinagar to Lucknow in AC bus Shatabdi and paid using phone pay through the gate way of atom
Upsrtc says the transaction failed but my money got deducted. I'm providong you the upi transaction number. Please initiate the refund as soon as possible
Amount - 902
Upi transaction id T2111021947141991807035
Payment was deducted on[protected] through phone pay.
And i am...
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A
Abhishekupta
from Hardoi, Uttar Pradesh
Oct 31, 2021
Oct 31, 2021
This thread was updated on Oct 31, 2021
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Refund not given

I booking ticket on 19/10/2021 from Kaushambi to Hardoi, due to some medical issue I cancelled the Ticket with Cancelled Voucher Number[protected] but till now no Refund given, please refund my money, Iam not too much rich, please refund my money
My पीएनआर नंबर: XHDI[protected]...
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R
from Dehradun, Uttarakhand
Oct 31, 2021
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Two time deduction of amount for booking of bus ticket

Address:9/A general wing premnagar

Sir, I was booking the ticket from SAHARANPUR TO LUCKNOW from UPSRTC on JANRATH, and I was doing payment through mu UPI APP first time amount got deducted but ticket didn't booked then I again tried the payment and amount got deducted and ticket got booked. So sir it is a kind request to refund the deducted amount ASAP....
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Account details-
Username - birjss
Mobile no. - [protected]
email id - [protected]@gmail.com
I have booked 3 tickets from Lucknow to Azamgarh. Amount was deducted from my bank account but no ticket is booked. My upsrtc account shows no ticket booked.
Tickets total amount is Rs. 1539.
Bus detail-
Shatabdi A.C. - Alambagh to Azamgarh via Sultanpur
Time - 02/11/2021
09:00:00br...
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K
kiddonaman
Oct 27, 2021
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Refund not issued

Hello,

I had booked tickets on 19 Oct, 2021 at 10:29pm. Due to some unforeseen circumstances, I had to cancel the tickets the next day in the morning.

I have yet not received the refund amount, ₹1692.
I, therefore, request you to help me get my refund amount as soon as possible.

Depot Name: Aligarh I
Ticket Number: 15808935
Cancellation Voucher Number: 15809385
br...
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Y
yashb119
Oct 17, 2021
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Amount Deducted but do recieved ticket

I had booked a ticket on 17/10/2021.
Amount is deducted from my account but i do not recieved the ticket neither my booking is showing any new booking nor i got any ticket on my mail or message.
Please either send my ticket today or refund my money asap.
Screenshot is attached for your reference....
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Y
yashb119
Oct 17, 2021
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Amount deducted but ticket not received

I have booked my ticket on 17/10/2021.Amount is deducted from my account but i do not get the ticket. Moreover in my booking option no new ticket is showing.
Please either send my ticket or refund my amount asap.
For reference screenshot of payment is attached...
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D
Deshwal akshita
Oct 12, 2021
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Booking not confirmed even after money debited from account

I booked my bus ticket on 12 october 2021 on UPSRTC site in JANRATH (9 pm) from Bareilly to Haridwar for 13 October 2021. My payment completed from Google Play and Rs. 547 was debited from my account but the booking has not confirmed as I didn't receive any confirmation on my given email ID or contact number. Payment was done to ATOM TECHNOLOGIES LTD. I want my refund as no ticket is issued to me....
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N
Neville james
from Varanasi, Uttar Pradesh
Oct 6, 2021
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Hsrp for old vehicles Uttar pradesh

Complain about Hsrp number plate for old vehicles. The name of the company is not listed on the website and there is no provision for it on how to get one. Please see into the matter....
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A
A-jay
Sep 4, 2021
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No indication and accident my vehicle

Address:51/13 bhagwant nagar Nilmatha

Dear sir I want to inform you that your upsrtc bus driver not given any indication and turn left and hit my vehicle threatened and run away bus no. Is UP77AN0814.plz taking action and provide me complaint no....
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S
SiddhantJohari
Aug 19, 2021
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Amount debited but ticket not received

I have booked 2 tickets from upsrtconline.co.in using guest login but when I did the payment, the page came back to the login page.

I have not received mail for booked tickets, and not even any update on mobile number.

either I need refund or an email of booked tickets.

email id- [protected]@gmail.com...
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A
ajeetiger
Jul 21, 2021
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Refund My Money

We have booked 3 tickets from kaushambi to Bareilly satellite the name of Ajeet Singh, Arun Gangwar & Mansi Singh Ticket no[protected], Transaction no - [protected] Time/Date - 09/07/2021 23:00 amount is 1590. I had to wait until 23:15 but the bus did not come. I was asked to inquiry dept, he told that the bus is canceled your amount will be refund in to your account but i'm still not updated about the your side regarding amount.
br...
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K
kr.arash007
Jul 21, 2021
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Refund not received for Cancelled ticket

I booked ticket from UPSRTC website. And later on I have canceled my ticket . I received cancellation voucher but refund not received . When I enquired about my refund I got a revert that you email the issue. I have emailed several time but no response . I contacted UPSRCTC but they also never respond. The details are :
Ticket No = 15593440
Cancellation voucher no= 15594325
PNR No = XXHW[protected]
Date of Journey...
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S
Sachu_advik
Jul 16, 2021
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Wrong challan issue in my DL

Address:A-153 sector 9 noida gautam buddha Nagar

Sir maine dekha ki mere DL pr challan kata hai, mujhe samjh nhi araha hai ye kyu kata hai kyuki jesa ki maine picture main dekha, main to hu hi nhi challan wali picture main or na hi main kabhi apni bike pr khud or 1 bande ko without helmet bethata hu or to or 3 logo ko bethata na bethata hu ab bina bat ke ye challan kata gaya hai ya to traffic police ne galti se mera DL no dal diya hai kyuki bike ka owner koi or hai to uska challan mere...
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M
mr Abhinav Dixit
Jul 15, 2021
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Amount not refund from upsrtc open card

Hi Team,

I wanted to refund the balance left in my upsrtc open card [protected] to my account but request is not processed at district Agra. I would request you to transfer the balance amount left in my open card.

Thanks & Regards,
Sushil Sharma...
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U
URISE LUCKNOW
Jul 6, 2021
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No refund while bus is cancelled

I manoj kumar mishra booked a ticket from lko to faizabad at time 5 pm on date 6/7/2021 by Uttar Pradesh State Road Transport Corporation(UPSRTC) - 57887
SHATABDI AC (2+2) bus i boked my ticket thru redbus, using amazon service..
my ticket id is
Ticket ID: 86KUMJQ2
PNR: Xfzb[protected]/GKP..

Bt when i reached at bus station they suddenly told me this bus is cancelled..also no refund i got..br...
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A
Anupam Singh Patel
Jul 4, 2021
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Ticket not booked refund needed

Address:Tyoe II 814 ATP COLONY, ANPARA COLONY ANPARA

I booked a ticked on 2 july 2021 which is not actually booked . The whole story is i booked a ticket on 2 july 2021 my transaction was successful and i have the receipt too but the site redirected me to the main page so i didnt received any ticket or mail or sms regarding confirmation of my ticket . Now i called to the customer care support and she said that your ticket is not booked please try with another payment method as i used UPI to...
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U
udit252002
Jul 1, 2021
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Fees Refund

I get my learner driving license on 28/12/2021 valid upto 27/06/2021 but in between this time i am not able to give driving license test because of corona so now i apply for dl and they take the fees 700 for my driving license on 30/06/2021. But i am not able to book my driving license test slot . So i want my money refund because they dont show any thing before fees submission but now i am not able to book my dl slot....
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A
Abhivibhu24
Jul 1, 2021
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Payment Done , Booking Not done

Account details.
email id - abhicreation.[protected]@gmail.com
Mobile no. [protected]
I have booked 1 ticket for Kaushambi to Lakhimpur via JAN-RATH bus service.
Amount was deducted from my account but no ticket is booked. I didnt receive my ticket over the mail nor on my mobile number . I booked ticket from Kaushambi to Lakhimpur for amount rs. 831.00.
Please refund my money back.
Either send me ticket details...
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Mobile No.: - [protected]
[protected]@gmail.com
Above the details that I have filled.
29th of June, I have booked 2 tickets from Farrukhabad to Anand Vihar Janrath bus. after making payment from payment page it shows me Home option only, Didn't received any notification that my ticket booked or something wrong happen. And I got message from bank that money is deducted from account....
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