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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

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Last updated Jan 4, 2024
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Uttar Pradesh State Road Transport Corporation [UPSRTC]
Customer Service Contacts

Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone Numbers

Toll free
1800 180 2877
162
102
Phone
+91 52 2262 2363
132
79
Fax
+91 52 2262 3578

Uttar Pradesh State Road Transport Corporation [UPSRTC] Website

Uttar Pradesh State Road Transport Corporation [UPSRTC] Head Office Address

HQ, Tehri Kothi, MG Marg
Lucknow
Lucknow District
Uttar Pradesh
India
226001

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 14

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S
Stmtpgdav
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Refund kr do

Paise kat gye h ticket nahi hui or 7 days hone jaa rhe h refund nahi hua h please help me...
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S
Stmtpgdav
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Refund de do bhai

Paise kat gye h refund nahi hua 7days hone jaa raha h please help me...
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T
tushar0093
from Powai, Maharashtra
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Payment has been deducted but ticket is not booked

My user id freddie007 has booked a ticket from bareilly (Bly) to dehradhun costing Rs.706 on 4/12/2020.

The amount has been deducted from my account through UPI., but ticket is not booked.
Please refund my amount as soon as possible.

Ticket details
TUSHAR SHARMA
Contact no. - [protected]
BAREILLY- DEHRADHUN
email ID- [protected]@gmail.com...
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D
Digvijay Shrivastav
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Refund Not made

Address:CHARBAGH
Website:www.upsrtc.com

I Digvijay Narayan Srivastava, booked a ticket from Lucknow To Kasya on November 7th. The details of the ticket are as follows :-

Ticket Number: 15144363
PNR number: XKSY[protected]
Transaction Number:[protected]
SHATABADI AC
DEPOT: CHARBAGH
Departure Date: 07/11/2020 at 9:45pm from ALAMBAG, LUCKNOW.
Total Amount : ₹674

The bus got cancelled and I got this information...
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Address:Vill Khajoori Post Rajabpur pincode 244236

Hi Team,
Unable to get smart card amount in my account. Will provide necessary docs for this process. Have deposit amount in District Amroha in State U.P.

Thanks
Susheel kumar
Cell number [protected]...
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T
thesinghakash
from Lucknow, Uttar Pradesh
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Refund of Ticket

Dear sir
Following tickets are being cancelled by me please proceed to refund
1. PNR no. XALM[protected] Date of journey - 17.11.2020 cancellation voucher no. 15175941
2. PNR no. - XALM[protected] Date of journey - 16.11.2020 cancellation voucher no.[protected]
3. PNR no. - XALM[protected] Date of journey - 17.11.2020 cancellation voucher no.[protected]...
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M
music_buddy
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Refund of my Cancelled ticket

Please update on my refund status for cancellations of the trip schedule on 22nd November 2020 from Haldwani to delhi. Trip is cancelled by upsrtc without prior any intimation. Kindly initiate my refund asap

PNR:KASB[protected], Dated:22/11/2020 16:00, Boarding:HALDWANI, Alight:KAUSHAMBI, Seat:5, Fare:Rs.541.00/-, Toll Free No:[protected]

There is no response from the upsrtc on my mail and there is no way around...
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R
ram786mohan
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Route diversion without information

UP33AT4987 changed its route to reach LUCKNOW CHARBAGH from LALGANJ AJHARA. It's way is Lalganj ajhara-salon-rai bareli - Lucknow but it changed it's route and going via amethi district As on 03.11.2020. Departure time from LALGANJ ajhara 8:00 am...
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A
arshahtsham
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Refund 1670/- awaited

Kindly note that my bus was cancelled without any prior intimation. I had booked my ticket online.

My online ticket and payment details are attached. Kindly process the refund as soon as possible.

Same is already intimated to UPSRTC helpline mail but no action is taken till now.

Arsh Ahtsham...
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R
Rakesh Nanaware
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Refund of bus ticket cancellation

This mail is regards to the refund of bus ticket cancellation no - 175075, we booked ticket from kanpur to jhansi from agent (Girish kesarvani) he reserved our tickets from via.com online ticket booking company... We went on boarding point before one hour early... There then officials of upsrtc or bus stand officials said that the online booking bus has been cancelled then to confirm we called this no [protected]-no of upsrtc they too said...
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V
Vkanish11
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Refund of money not initiated

I booked ticket from up transport website and later on the day travel I got bus was cancelled but refund not initiated.
Below are the details
Ticket no[protected]
PNR no - XALM[protected]
From GORAKHPUR to ALAMBHAG
Amount - 500
Departure date - 07/08/2020
Departure time - 22:35
Booking date - 07/08/2020

Regarding - vishwajeet...
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I have tried to book the tickets two times. The amount has been deducted but the ticket is not generated and the total amount of 3236 has been deducted.
Please help me to get the refund of that....
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I was trying to book 2 seats for the journey from sitapur to kaushambi, for which i have paid Rs.1618. The balance has been deducted from my account but i didn't receive any confirmation or any ticket for that. Please help me to get the refund....
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Today I booked a ticket from Muzaffarnagar to Agra for date 31st of august using a registered username and paid the bill of 542 using google pay
The amount was debited but the ticket wasn't booked and isn't even displaying in the booked ticked section and i have nothing information regarding the refund . I mailed them regarding this but i received no response i have called them so many times but no one ever receives the call. Please...
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K
kingbhuppi
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Ticket not booked

Dear sir,
I booked a bus ticket from alambagh (Alm) to varanasi (Vns) on 23 of august 2020. On completing the payment procedure ticket is not generated but the ticket amount has deducted from the bank account.
So please refund my deducted amount.
I have attached the transation details of the payment.

My upsrtc username - kakarotto...
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Website:www.upsrtconline.co.in

I had booked a bus ticket from alambagh (Alm) to varanasi (Vns) on 23 august 2020. On completing the payment procedure the ticket was not generated but amount was deducted from the bank account.
I have attached the transaction details of the payment.

My upsrtc username - kakarotto...
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I tried to book 5 tickets from Farrukhabad to Delhi (Kaushambi) on 23.08.2020 ( in morning).

Amount: 2875 was debited twice (try to book again once 1st try failed) but both time, amount was debited from account but no ticket booked.

Please refer to all screenshots of amount payments....
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A
asheesh.sekhon999
from Bareilly, Uttar Pradesh
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Regarding booking confirmation of ticket

Respected sir/ma'am,
It is to be humbly submitted that i want to get my booking confirmation message as i didn't get the same while booking my ticket.
I was booking the ticket from bareilly satellite to kaushambhi for the date august 17, 2020 in the bus named as lakhimpur-kaushambhi janrath.
I filled all the necessary details alongwith the seat no. 12. I paid the amount through my credit card but i didn't get any seat...
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D
devanshsaxena
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Regarding Booking of Tickets

I booked ticket from Bareilly to Lucknow (Kaiserbagh) on 18/08/2020 at 6:00 pm through upsrtc portal. Booking amount was deducted from my account but didn't recieved any ticket.Nobody at helpline number is picking up call...
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S
Shitanshu Singh
from Chandauli, Uttar Pradesh
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Regarding money deducted but ticket not booked

Dear tram, I have booked ticked from login id: [censored]anshus from upsrtconline.com website. Money was deducted from account but but the ticked booking is not showing neither got any reply from customer care mail. Kindly revert...
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