Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints &amp; Reviews

Money debited but ticket not booked

Payment deducted but bus ticket not booked

Baggage loss

Regarding Approval of DL Application - 3966086422

Surrender procedure of smart card of UPSRTC

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Refund not received

false ticket

extra fare charge

cancellation of e ticket

amount was deducted from my account but ticket wasn't booked

refund status

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 18

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Deateam,

My father's journey was dated on 29.8.19 from alambagh (Lucknow) to mathura but on this day the bus was cancelled and the person told that refund would be on 7 to 10 working days but still i have not get any refund. So now i want to know about refund status. I have attached ticket for the same. Kindly do the needful for the same.

Transaction no:[protected]
Boarding point: alambagh
Alighting...

+2 photos

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Address: Ghaziabad, Uttar Pradesh, 201010

My application number[protected] for permanent dl is pending for approval since 9th may, 2019 at rto, ghaziabad, uttar pradesh. Since then it has been more than 4 months, waiting for approval and printing of dl in form 7. Have already completed all the tests, made payments, submitted the relevant docs which are already approved.

Please see if this could be processed at the earliest....

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Address: Etah, Uttar Pradesh, 207001

This is regarding the issue with my mother's open card for bus yatra etah. The card was not functioning properly and it has submitted to etah depote since 18 may, 2019.

It has been more than 4 months and i am still waiting for it after consistently checking the status at etah depote (Etah bus stand) who creats adhar card, mst. I haven't come across any satisfied feedback yet and neither i have been told the next step. Even...

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I was booking tickets from upsrtc on 9th of august, i opted for 2 tickets, and while doing payment to them it was showing a bill of 768 but after typing the otp for transaction i was redirected to home page and my tickets were not booked, instead 2304 rupee was deducted from my account.
I tried to contact you on your helpline number [protected] but i didn't get any response from you.
Kindly consider my complaint, and refund...

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Address: Moradabad, Moradabad, Uttar Pradesh, 244001

Dear sir

Subject: complain regarding misbehavior and physical assault by the bus conductor.

I would like to bring into your notice that i boarded delhi bound moradabad dipot bus no up78dn8898 on 19 aug 2019. I sit on the vacant seat beside the conductor seat as there were no vacant seats i could found also i had a heavy bag which i kept in the luggage space provided in bus.

Befor the bus left the...

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On 1 august 2019 i've booked ticket from lucknow to delhi for 7 august 2019and paid through google pay.
Upsrtc says the trasaction failed but my money got deducted. I'm providing you the upi transaction id please refund my money as soon as possible
Upi transaction id[protected]
Bus type - ac sleeper
Please initiate the refund as soon as possible....

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On 1 august 2019 i've booked tickets from lucknow to delhi and paid through google pay.
Upsrtc says the transaction failed but my money got deducted. I'm providong you the upi transaction number. Please initiate the refund as soon as possible
Amount - 3516
Upi transaction id[protected]
Payment was deducted on 1 august 2019 through google pay....

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3 Comments

Address: Kaushambi bus stop

Kaushambi bus stop ka staff ka behavior bahut kharab hai. Na to ye log kabhi dhang se kaam karte hai, na hi inko koi knowledge hai.
Bas customers ko talana aur time dete rehna hai.
Mera mst ka recharge pichle 20 din se pending kar rakha hai. Hamesha ek hi bahana site nhi chal rahi.
In besharmo ko khilaaf sakht karwai ya in gadho ko nikal dena chahiye...

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The money is deducted with proof is given below (Bank sms):-

Sbidrcard x9745 used for rs1539.00 on 05jul19 at 70013815 txn#[protected] if not done by u fwd this sms to 922300xxx or call 180011xxxx to block ur card

But i did not get tickets. At that time, i called the upstrc customer support, they did not pick up.

Tickets details:-
Haldwani to delhi on 5th july, 2019 at 23:05 pink express...

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Address: 282002

On 19/07/2019 at around 11.30 pm i was booking for a bus from agra to kanpur and paid the amount rs.455 for 7 am bus
My transaction was successful and the amount has been deducted from my account but their was no message or mail regarding my booking
On 20/07/2019 when i was at agra isbt.. I enquire at the counter regarding my booking but they said that there is no such booking made and i have to purchase another ticket from...

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Website: www.upsrtconline.co.in

Moradabad to kaushambi
Journey date : july 2 2019
7:15 am bus

Time of booking 10:33am

Seat no. 17
By the name of shubhangi jasaiwal
Was shown locked and amount got deducted while ticket was not generated.
Amount deducted was rs.299

Transaction was done on july 1, 2019 at 10:33am from upsrtc site.
The seat no.17 is still being shown locked at other sites...

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Address: Mau, Uttar Pradesh

Hello sir,
Hereby i arsalan aziz wants to inform you that dated 22/06/19 at 8:15 pm i want to book shatabdi ac (Mau to alambagh) bus ticket but unfortunately ticket was not booked and money was deducted from my account amount rs.569/-.
After that i booked my ticket at 12.15 am which was successful.
So, i want my deducted money back and want to ask you sir when my deducted money back to my account.
Please see the...

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Address: na, 110092

I had book ticket through site - UPSRTC.COM from anandvihar to sitapur dated - 3rd june 2019 time is 23:25:10 transaction no - S446910 total amount - 1430 the given balance had been deduct form my account which picture is added below but we had not received any massage and mail from UPSRTC . in-spite of mail complain and call complain to UPSTRC.COM but did not get my amount back and no any positive response on same . so request you please...

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I made the transaction on 8/6/2019 of Rs. 822/- for the tickets booking via AC Janrath bus from Haridwar to Delhi as a guest user. Ticket not booked but payment got deducted from my Standard Chartered Bank Credit Card. Transaction Reference Number is [protected]

I have tried many times to contact on Upsrtc Customer Care Numbers but they are not responding on my complaint, Also send the mail to their official email id (Screen...

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I manoj kumar has been cheated by sepoy vikas patil by giving an offer of selling a tractor. I have transferred him an amt of rs 60000 in his paytm account number[protected] IFSC- code PYTM0123456 from the name of Kalpesh Giri Goswami. He is cheating behind the name of Indian Army, which is directly spoiling the reputation of Indian Army, which should not a matter to apologize. This is a punishable act done by him. I want to request our...

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Address: Rampur, Uttar Pradesh, 244901

Dear sir
booking unsuccessful and ticket was not generated and money got deducted. refund amount: Rs. 1412.00

I am charged for shadapdi Ac bus 10/06/2019 00:10 for Rs 1412.00

Below is deducted message from my bank.

ALERT:You've spent Rs.1412.00 via Debit Card xx4926 at UPSRTC1111746 on[protected]:12:11:14.

Please help us to get the refund.

Thanks & Regardsbr...

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Address: Lucknow, Uttar Pradesh, 276001

I booked ticket from azamgarh to lucknow from upsrtconline.com website ticket was booked for Rs 802 in awadh depot my father sat in the bus available of awadh depot 3*2 ac at 10:30 pm as mentioned in the ticket but conductor refused to accept e ticket he said he doesn't accept the same. How is that possible??
Their toll free and other numbers are not working!!
Enquiry office also don't cooperate at azamgarh!!
As there...

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2 Comments

Sir, i'm in a bus (Up 84 t 7257) whose conductor refused to provide me the ticket by saying, "ticket machine is not working" and when i forced him to provide me the ticket than he gave me the ticket which i have posted you, which show's that this ticket can charge rs.11 to rs.30 only. But i gave him the full fare from lal kuan (Ghaziabad) to chhibramau (209721) as conductor requested for. (Rs.343).
I'm requesting you to take an immediate...

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Address: Lucknow, Uttar Pradesh, 226005

Hi,
I have booked a ticket in AC Shatabdi sleeper.
Ticket no- XGKP[protected]
Time: Sunday, 02/06/2019 at 18:00
Name: Abhishek Srivastav

Journey from Alambag to Gorakhpur
Shatabdi sleeper bus :Seat 21

The bus started from Alambag Bus station timely but after 20 minutes of journey it was cancelled as there was technical fault.
The conductor refunded the ticket amount...

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