[Resolved] Vediocond2h — worst customer service

Sairamnayak

from Delhi, Delhi

Address:

Ganjam, Odisha

I am a consumer of vediocon d2h morethan7years. From march 1st2019 when my d2h switch on the channels are switch over to another and contiues, so that i can not watch tv after complaint to vediocon d2h customer care many times they are not resolve the issue but continues to deduct my charges daily. When we call to customer care they only asks to send engineer to resolve but have to pay200/-each time. So that i have paid 200/-each time many times as engineer charge. Without view of any channel vediocon have to credit my money into the vediocon account and solve the problem.
Cid[protected]
Mobno

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

May 05, 2019

Updated by Sairamnayak After complaint customer care vediocond2h contacted me and refused to refund my deductions. And suggested me to visit their engineer to solve the issue. After that i agreed for engineer visit with charges to be borne by me and registered on27th may 2019.but due to vediocon d2h customer cares irresponsibility no engineer has not visited till today. Care representative is not received my call and deduction amt of these days are going on. So suggest me what to do.i think better to lodge a case in consumer court against vediocon is it correct?

May 05, 2019

Updated by Sairamnayak My cid is 19959660
Mob no [protected]

Related d2h reviews

View all 3327 d2h Reviews

Comments

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sairam,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Sairamnayak's [Complaint's author] reply, Apr 28, 2019

My customer id 19959660
Rtn9439518432
And8018527128

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sairam,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sairam,

Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sairam,

We would like to inform you that as we have checked the issue has been already auto-resolved and no engineer visit was required. Kindly let us know if you need any further assistance.

Thanks & regards