d2h Complaints & Reviews

My d2h account is not working and showing signal is not working. I already logged complaint for this on 14th may 2019 and they confirmed me that the issue will resolved within 96 hours. But it is already 6 day over, but my issue has not been resolved and i have not received any call from them.
When i called them again they told engineer is not available that it why it is taking time. So when i ask then to refund 6 days package (14th...

2 times already i have complained about videocon d2h service but i have not responce.
Last month i recharged dt 27/04/2019 rs 227 including selected channel but my package gona expired today dt 20/05/2019 i had called customer care they tell mi ur package due date is 26/05/2019 but before 6 days channel not shown again i called customer care they not responce last committement i have come many problem plz do needful and take action...

I have recharge my Videocon d2h account on 15 may 2019 but my service starts after two days and close again after one day so I call customer care number he said we have registered your complain and resolve till 19 may 1:30 pm but not activated yet, so again I call customer care and again give another date please look my matter and extension my recharge due date
My complain no[protected]

Radhakishan meena
Customer...

Hi This is Chandan Bhattacharya located in Flat 4C 4th Floor Sanchita Residency, Dist North 24 Parganas, Kolkata, West Bengal, PIN 700136. I bought a Videocon D2H near about 4 Years back, after buying of 6 months they were pressurizing me that upgrade to HD Box, and intentionally they are doing illegal actions, like improper balance deduction, without my knowledge they are activating Ala carte channels, sometimes my signal was not coming...

I am unable to view the television channels. There is error message on the screen. I called the call centre and raised complaint several times. I was promised that they would send a technician to fix the problem. But no technician visited our home till now. I have been complaining every day for the last 8 days. Every day i call, i am being told that the technician would visit. I have been getting text messages also with the complaint number....

Dear all,

I had a setopbox from videocon d2h which was purchased quite a long back ago. Now i recently bought 43 inch tv and thought to upgrade the setopbox from sd to hd. I made couple of customer care calls, and their response was not clear, a week ago i made a call they told to call after a week and check again, when i made call this week they said to call after 2 days and check again. Videocond2h doesn't have a timeline...

Hi sir,

I have a videocon d2h user id[protected], bhubaneswar, odisha.

I had launched a complain on may 4 2019 as my outer anteena got damaged and no signal avilable.
For the same i only the customer care caontact and pomised me to solve the issue within 72 hrs but i had not got any call from the service engg. Below is the[protected] related complaint with work order 64750334.

Again i...

More than 96 hours. Complaint given on 11th may 2019 still no service engineer visit from d2h. Such poor service is not expected. Being a service company, customer service has to be o[censored]tmost importance.

D2h is giving only false promises (Screenshot of sms attached). I am sure if such is your customer understanding then there is no point having d2h connection....

Dear sir/madam,

My videocon d2h cust id is 31671911. As i am out of station i do recharge of rs. 100 frequently. But whenever i recharge my operator deducts rs. 50 every time i recharge from my balance. This is happening since november-2018. Whenever i called customer care they say this is due to auto credit option is enabled. But i never said them to enable auto credit option. Also once i told to disable this option. For...

I am videocon d2h consumer no[protected]. I have booked a complain for no connection on 11th morning 7.10 am complain no[protected]. They assured me my complain will be attended by an engg within 24hrs. But when no one turned up and i call the customer care i was informed my call be closed by 6pm 12th may. When nothing happened again i called and they send a sms stating it will be attended by 13th may 3.17 pm. They book another complain[protected],...

I am user of videocon d2h, my customer id is[protected]. I have shifted my home so i called them for relocation and for that they took 3 days to send service engineer after so many call to customer service. And at last he cam and d2h connection goy installed i paid 160 rs to that guy as service charge and he told me to recarge you account with 400 hundred as it will get deducted by videocon d2h for relocation charges. Ok i recharged d2h. They...

Cust id 59209592 recharged with rs.371, balance rs.371, due date 26/6/2019. If you are getting e-16 or e-18 error, call on [protected] from rtn.

I got above message and called d2h customer care about 8 times but my problem is not sorted out. I activated about 20 sd channels and 10 hd channels and paid 371 rupees for the same. But they activated old plan....

I ramkrishna p. Patil the costomer of videocon d2h system. My customer id no :[protected].
I had chosen bouquet from list. It contains 77 channels. And cost of it including gst is rs. 200/- dd mandatory channels is 25 nos. So my total channels are 77+25 =102 nos. Ncf is charge according to 102 nos. Channels. But they forcefully provided their best pack that contains 193 channels. Additional to my bouquet. And total amount charge me...

Videocon d2h is at it again. It likes to sneak in it's channels into a subscriber' s plan and force him to pay for it.
Today i was shocked to discover its channel comedy active in my channel portfolio. Earlier it had forced jyotish duniya on me. Only after complaints on this forum did videocon d2h respond and remove it.
Now what should i do to get rid of it's comedy active priced at rs 35?
Doesn't trai have any handle...

Dear trai,

Customer id:[protected]
Latest complaint no:[protected]
Trying to contact multiple times to the nodel officer
Satish b
Phone no. : [protected]
Email : b. [protected]@dishd2h.com / nodalofficer. [protected]@dishd2h.com
But no response at all, i have a request regarding relocation no service engineer visited and installed setup box from private technician but several times shifting charges...

Pathetic/frustrating customer care: we have called customer care on 12 april 2019 for temporary suspension for 3 months and customer care has shared request number also. As per customer care person, connection should be suspended within 2 hrs after request raised and that was observed. Now when i call customer care today,

When i called on 5 may 2019, there is new complaint raised for not addressing request raised on 12 april...

We are using videocon d2h from more than a year, recently we requested for activation of secondary connection. After many attempts from customer care to identify the exact issue, a service engineer visits the place on 08-may-2019 and we are told that there is issue in port. Service engineer replaces the fault items and we paid rs.475 for the new part and rs.200 as service charge. Service engineer said it will take 5 hrs to activate the connection....

I have complained on 25apr 19 and they have sent one tech support, he has changed receiver then also dish not working. Called many times and sent many emails, then also complained stand still. I have tried to contact to senior person on call but call not connected. Response of d2h team is very bad and technician sent aim to earn more and more money without any reason....

After complaint on this site, customer care vediocond2h contacted me and refused to refund my deductions. And suggested me to visit their engineer to solve the issue. After that i agreed for engineer visit with charges to be borne by me and registered on27th may 2019. But due to vediocon d2h customer cares irresponsibility no engineer has not visited till today. Care representative is not received my call and deduction amt of these days are...

My consumer i'd is 98444337. I have selected only three pay channels i. E zee bangla, zee bangla cinema and colours bangla. But the company is showing more channels without my permission and charging extra and i don't need those channels. Please take necessary steps to solve the problem. I have contacted the customer care number but they have disconnected the call saying technical issue. Please help
Susweta chandra...