d2h Complaints & Reviews

My customer id is[protected] and service provider is d2h. No one in the call center was able to help me in activating the mirror facility of channels as i have 2 tv's in my house. Call center agents close the calls without resolving the issue. It is most pathetic call center i have ever come across in my life. Call center is full with untrained calling agents who do not know how resolve the issue. Can anyone help me to raise this issue with...

While selecting my own package, my product is not recognised as HD and only SD channels are being selected. Despite my repeated complaints to customer care by emails I have not received any reply. All the phone no. on site of the company and also at zonal office at Mohali are not being picked up. I am not getting any help for the last more than 4 days. I have recharged my connection also but I am unable to see HD channels despite the fact...

I have recharged with 280. I have subscribed some tamil channels and paid for it on 2 apr. Now i able to see only free channels. I have called to customer service after so much attempt it was connected and they are told simply as please change any other service provider. They are not ready to resolve the issue. They did not provide theservice atleast 10 days. I have totallydisapointing withvideocon d2h. My cus id is[protected]....

This complaint is regarding overcharging subscription for dual connections under one customer id.

D2h is deliberately not providing any option through their website to choose different plan for 2nd connection. They are deliberately copying channels chosen for primary connection to another. Snapshot attached.

Even after making multiple complaints no revert has been received yet and it’s been a month I am following...

I have recharged last month and still there were some service issues but from past 2 days i am not able to see any channel on my tv but i have recharged and the last date is 7th april still channels cant be seen and the customer care dosent pick calls and there is no one to solve problem. After recharge also promised channels were not seem and the customer care is the worst of all they never pick calls and at first the never get connected...

Dear trai,

I am a videocon d2h user with customer id 15011653 for last 4 years0. I have moved one city to another. I have recharged my account and chosen the new package. Still, i can see only home channels. I have talked to customer care but no solution. I have complained to their email id'[protected]@d2h.com but no reply. How can i see my subscribed channels?

I request you to intervene & provide resolution....

Dear sir/mam... On dated i have to recharge my mother's maya prajapati id no.[protected] but due to my mistake i entered the id no.[protected] instead of[protected] on dated 03/04/2019 of an amount of rs 1000.00/-. Therefore u are requested to refund the amount to the same account through which wrong id no. Got recharged. Or link the above 1000rs amount to my mother's id[protected].
Attached screenshot of recharge...

I have selected my own pack and recharged the account with rs.965 but i am still not able to get the channels. I have drooped emails to d2h customercare but no response from them. All their customer care and 24/7 toll free numbers does not connect at all. Tried to download to their application to raise a complaint but the app does not have my account details updated.

Not activating the channels even after the recharge is the...

I have recharge in my account from net banking in videocon d2h.. Nd after the recharge there is no channels shown in my tv any single channel was shown in tv... Customer care nmbr is nt wrkng.. We have tried from last 3 hrs but still same answer from ccare is that, , wait for 10 mintues..the c care is nt working properly after dailling soo many times the nmbr is clicking... Very worst service in tv operators ever i saw... How can i got help...

They charged me twice for relocation and after 4 days of complaint still not able to resolve. Highly incompetent customer service as well equally incompetent nodal officer (Firdous).

Called customer service more than 100 times out of which connected more than 10 times, spoke to 5 different supervisors and even escalated this issue to firdous (Nodal officer) but no proper response. Alas!!
Customer i'd[protected]...

Hi, I have d2h at my home. My customer ID is[protected]. I want to select channels as per new trai rules but i am not able to do it through online website.
It shows different types of error each time like server down, customer care will contact back but they never do. Tried calling customer care but number is always busy and after much try it happens, all they have to say is server is down try again later on.
I have wrote mail...

Dear team,

My self vikas mishra, my custome id is 50845769.

My signal not available. Your engineer visited yesterday and change 350 and not given me receipt and my problem not slob. His number [protected]. His behavior very bad. Please arrange someone to slob my problem.

Last two month i am facing this problem. Two month back your engineer charge me 450.

Can u send me my payment...

Sir, i had a videocon d2h connection id:37409379 and a had a issues regarding videocon, after recharge of d2h its always had a problem of singnal not available, and customer care representative also showing non-responding. sir, its a actually mental harresment of customer if possible please help me as soon as possible

m:[protected]
Name: prashant shrivastav...

The company Videocon D2h is not following TRAI rules and regulations. I selected few channels from www.d2h.com website and when I tried to do payment, it failed. I called customer care asking the same question that I want to do payment for those selected channels to which they replied is "You cannot select channel. You have to take package only." I told it's against TRAI rules and every consumer now has the right to choose the channel and...

My d2h Consumer ID is[protected]. I have recharged my account with an amount of Rs 725 on 28th March 2018. Bur D2H has stopped its services to me on 1st April 2019. The Customer care does not respond and even the Nodal Officer is unreachable. The customer care number is [protected].
Nodal Officer Contact Number : [protected].

Kindly look into this issue....

Respected sir/madam,
my name is perike sreekanth, i am using videocon d2h, direct broadcast satellite service of television, my customer id:[protected], i already paid and subscribed channels like starmovies hd, pix hd, zee studio hd, and hbo hd etc, but i am not receiving anyone channel, i recently contact twice to costomer care number [protected], they said if we send a person to resolve your problem you have to pay 200rupees for...

I have a d2h connection with customer id[protected]. Now i have been shifted to sirsa. I contacted d2h team a lot of times via call and email for reinstallation my connection but they are not doing the same. As per company promise, they do reinstallation on same day. But today is 3rd day and they have not done the reinstallation. They are just sending the email that we have forwarded your request to concerned department. Actually they are...

I paritosh kumar panda given a request for transfer my d2h connection from b s makhta to tellapur on dt 30.03.2019 at about 8.00 am as phone. Your company take 24 hrs but not provide me any complaint no. The engineer is not come or contact me. I wait on 01.04.2019 till morning and i again contact the customer. Care exe. She give me a complaint no.[protected] and assure me to resulved within 01.04.2019 6.00pm. Again i wait upto 6.00pm. The engr....

Hi, I did my 1st recharge after new TRAI rules for 3 months (Rs: 900/-). Mean while last month it is not recharged as my parents are not available and are out of town for operation. After recharge no channels are coming. I reached customer care and they told there is a technical issue and for the service i have to pay Rs: 200/- and as i did not recharged for last month else they wont. I told this issue is just after you updated your system...

After creating our own pack in the website www.D2h.Com and recharging total amount of rs.1100/- we are not in a position to view the selected channels. On contacting d2h on their phone nos [protected] & [protected] different sales executives are giving misleading information such as your registration request is received, request is under process, your tv will start within 10 minutes, and finally mr.Satvinder is telling that our server is down...