d2h Complaints & Reviews

Sir,
Videocon d2h is charging 25 rupees for zee prime English pack (sd) instead of 15 rupees.
I have asked them to correct it...but they are of absolute no help.

Price of zee prime English pack sd has been uploaded to 15...on trai website as well as zee broadcasters company.

My d2h credentials are:
Customer id: 98070212
RTN: [protected]
Registered email id: [protected]@gmail.com...

Dear TRAI,
I am facing several issues with videocon d2h. I have been charged double for my tv connection and forcefully given a mirror connection which I have requested to remove several times. The website does not even show the correct amount to be paid. There are several discrepancies. Also I am not allowed to select channels as per my choice on the secondary connection.
Now I want to split the connections for which the videocon...

I am trying from 3 month before recharge to update my videocon d2h pack from their website on mycustomer id [[protected]]. Every time the message appears "thank you your details has been successfully submitted. We will get back to you shortly".

Every time i check my mails and messages but there is no reply from their side.

I have already recharged with rs. 570 for hd and sd channels. All hd channels appears onwards...

I have raised a relocation request with d2h and the customer care and engineer are not responding. Everytime i follow up, the timeline is revised to next day and they disconnect the calls abruptly. There is no service and the recharged amount goes waste. Very limited access customer care with absolutely no control on anything. I am being charged for everything but absolutely zero service is being provided....

Dear trai,

I am a videocon d2h user with customer id[[protected]]. Since from last 1year 6 months, i am facing n no. Of issues regarding services of videocon d2h, which includes from one months no signal showing unable see tv programs.

I have complained about this issue last month vie call to customer care agent told me will be resolve soon but nobody not came and resolve d issue. Before yesterday again i called...

Hi
I am a user of videocon d2h services from 1and half years and i am very unhappy with the services. I am recently shifted from secunderabad to sainikpuri, which is 10 km. I raised a complaint for relocation on 24th april and tilll date it is not solved. I keep on calling the customer care every day and they are very rude in talking and not responding properly. Each day they saying that in 8 hours, but it looks to be a never ending...

Hi, i have a serious issue with videocon d2h, i am certainly not happy the way my complaint has been handled, when i called customer care about error e16-4 insufficient balance or channel not subcribed despite of i have enough balance and channel is subscribed too, the customer care executive is putting my phon in hold for 12 minutes and enjoying his match in background which was very much audible to me n after 12 mins again asking for the...

Dear sir/mam

My self ravi kant gupta
I have take 1year videocon d2h plan in august vide paying 15000rupees, in which i get all the channels hd and non hd for 13th month in all three tvs, in which they gave me one month extra plan, and in said plan there are three connection are activate.in said plan they also gave me one year free service at home
Now my concern is that on 1st april 2019, 6th month of my plan...

My videocon d2h customer id no.[protected] and rtn no.[protected].
I requested to re-location purpose call booked form[protected] complaint no.[protected] than daily so many times complaint booked to call center but problem not rectified till date on.02/05/2019. So please provide service as early as possible and action take against videocon company.
Complaint no's:
Dt.22/04/19 no.[protected]
Dt.23/04/19 no.[protected]br...

Starting d2h company provide freedom to channel (Before march 1) but after march 1st on wards company not providing broadcaster bouquets to select channel. And they are stopping lot of free channels.. I asked to company why not came that channels.. They says agreement is over so we cant telecast that channel...
Trai failed to control the cable and dth service providers....

In d2h website west region not available for selection also option are not available to take own channels and d2h service provided created own channels packs on own rules. Its means they force to us see channels which we don't want to seen. Even i called may times customer care of d2h but they are unable to answered my query so kindly look into matter...

Dear sir
I having a Vediocon d2h connection customer ID-[protected] and i have done a recharge of 2858 at 01/05/2019 09:27:01Am but my services is till not on regarding this matter I had done a complaint no[protected] but my problem is till not solved yet kindly look into the matter.
Regards
Partha Chatterjee...

Hello, this is regarding mail recd from Videocon d2h dated 06.02.19 that despite TRAI new rule I can continue to use my old pack and my validity will not be affected as I have done 2 years recharge in 2018 and as per company policy I am covered under price protection. This referred mail was in response to series of mails I had sent to d2h seeking clarification on new TRAI rule. But now they have changed my pack without my consent and have...

Dear concern,

While watching videos in my d2h channels after 201 movies channels are freezing from last month and many a times i have called customer care they have not provided me any solution.

My customer id is[protected].

I belong to kanpur.

My mail id is vipingupt.[protected]@rediffmail.com.

My contact no. Is [protected].

Request you to please have some...

Hello, i am ms. Aastha bhadani. I have 4 set top connections under the customer id[protected] in the name of sunil bhadani. I would like to inform you that there has been multiple times your customer care forum has failed to meet the requirements of the customers or even failed to serve their customers. The new regulations of trai enables the customers to "choose" the channels that they want to include in their entertainment packages and also...

My monthly package has been changed without my knowledge and the channels i need are not viewed.
The customer care number is absolutely useless and people sitting at call centre are dumb.
I have been calling customer care since a week and every time they tell their server is down. They are charging me additional monthly amount with less channels.
I am very frustrated with videocons service.
I need some action...

Myself am a user of (Videocon) d2h. Was working good till the past weak, suddenly the services got stopped - no signal due to dense clouds is the message am seeing but experiencing no clouds and 42degrees temperature. Did call the service engineer who is just dragging the issue, but did not visit my place. When i spoke to them about consumer forum, ' go ahead - none can do a damage to us ', was their answer. I do not request but demand for...

I am a consumer of vediocon d2h morethan7years. From march 1st2019 when my d2h switch on the channels are switch over to another and contiues, so that i can not watch tv after complaint to vediocon d2h customer care many times they are not resolve the issue but continues to deduct my charges daily. When we call to customer care they only asks to send engineer to resolve but have to pay200/-each time. So that i have paid 200/-each time many...

Videocon d2h has deducted rs400/- towards "service charges posted for your account" and disconnected the dish connection on april 17, 2019, even though i had paid rs 450/- to the service engineer for the installation of the dish on march 08, 2019.

I have shifted the house and had called the videocon d2h customercare at their service number for reinstallation of the dish. They were not picking the call so i had to email the...

Hello i have tried multiple time to contact your customer care representative & your floor superviser mr paramjeet after miss arti & sukhvinder & lastly with rishi for my concern (My setup box is in dad condition while i had purchased new stetup boxon 19/04/2019 & paid for this 450rs) but they all were not able to provide any proper resolution with in 35hrs. I would like to inform you that your technician is very rude & arrogant so i want...