d2h Complaints & Reviews

I have changed my plan through the website and submit it on 30th March'19 and got successful message but still the earlier plan is continuing on my connection. I have called so many times to videocon d2h customer care but they are not listening my issue and everytime saying that there is a technical issue so call after half an hour. Earlier they told me your new plan will be activated by 1st Apr'19 at 12:00am, but it doesn't happened till...

Hi,
From the beginning of february 2019, i was addressing the consumer care of the d2h firm to know the channels i am provided within my subscription, along with the channels i have selected. But no response till date. On[protected], i have selected 31 channels and recharged my subscription for 3 months. But they are providing me 20 channels from my selected list and included 'malayalam bst' as the 21st channel. Then i finally addressed...

Customer id: [protected]

D2h is not working for us from past 5 day, i have raised 5 tickets each day saying not working, till now one has come to check whats the issue. Is this the kind of service you guys offer to your customers??

Please resolve it asap or else let me know to whom should i reach out to get it resolved.

Customer id:[protected]
Complaint numbers raised so far:[protected],[protected],...

Dear trai,

I am a videocon d2h user with customer id[protected]. Since from last 1 & 1/2 month, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

These kind of issues happened in the month of march'19 also & i continued their services on their assurance of clean services in future but to my disappointment it has happened...

Unable to select new channel pack and regarding this i have contacted customer care person a no. Of time since12/03/19 but till date 31/03/19 no effort for providing solution is being made at the end of service provider (Vediocond2h).. Resulting in inconvenience and frustration.

So i urge the concerned person to look into my problem and provide a sooner solution....

My d2h account no is 35644401. I have shifted from maharashtra to gujarat and wanted to install my disk antenna at new location, but the same is not done even after many complaints by mail and calls to videocon. Even my account balance showing '0' after my recharge of rs.286/- by paytm on 15th february 2019. However due to this problem i am not able to use this connection from 16th feb, 2019. Kindly help me out to resolve this issue. You...

K.Vinodh
Chennai
Videcon DTH no:[protected]
Complaint on 28th Mar 2019/30th Mar 2019

Complaint no’s;[protected]/[protected]

I am writing this email after getting no support with uncountable attempts from VIDEOCON D2H service provider. Firstly the no. provided over internet and their website is not working i.e. +[protected]. After 100+ attempts if you are lucky you get connected. I have called...

Please change my old registered mobile number to new.
As my old number is not in use since 1 year. I had requested customer care earlier also but its not resolved yet.
Below are the details of my account, please help.
Account number[protected]

Name-Nayan Jagdish Gavankar

Old no -[protected]

New no- [protected]

Its urgent, please make it fast as u can....

D2h saying it is mandatory to take basic pack of RS 154 thereafter you can select pay channel therefore my package pricing is to high and they're saying that it is according to Trai rules, in basic pack they include bhakti channels, Tamil channel, Malayalam channels and others nonsense channel and I don't want to watch this kind of channels, solease take some action against Videocon d2h....

I have Prepared my pack in videocon d2H in my online. we didn't get any response. Contacted customer care but not getting satisfactory answers and they want to sell their pack. they are doing mental harassment by giving the same answers. they are not transferring the call to seniors. I got mentally disturbed because of the last call to customer care of videocon d2H. Still didn't get any solution....

Pl note after TRAI regulation new set up for subscription individual channel the satellite tv companies are making foolish customers . 1st thing - DD channels are free maximum 100 but if you want to choose 25 only free and 75 paid so that you have to pay for less money for 1st 100 channel that you will not be able to do as per their website . same i do and fix with Rs 388, , there after after 24 hrs one free channel 813 ABP ANANDA FREE and...

Videocon D2H Channel "Topper" automatically add in our account. They charge RS.56.00. We cut the Chanel more then 10 time but it comes automatically. We are not pick-up customised channel. Government TRI Rules We pick-up customised channel but Videocon D2H not provide this facility. I[censored] call customer care they told "Call after One hr. Because of server issues" . We try last one month same problem. Videocon D2H customer care girl Riya Hazarika...

Dear sir
This company fraud. Recharge karana kai baad bhi channel nahi dai rahi hai.. Customer care wali call nahi uta tha.. Problem bhi solve nahi krta.. Kitan din sai try kar raha hoo but d2h customer care wala help nahi karta hai. Maina aapna 1000 rs wast kar di but 1 bhi channel nahi dai paaya. Please solve my problem sir.. Yai meri nahi 100000 ki problem hai...

Videocon d2h id:[protected]
I had taken a package of one year from videocon d2h on 28th march, 2018. During renewal i found that rtn was wrongly entered as [protected]. But my actual mobile number is [protected]. It was a typological error from agent. When i met him he denied to help me and given customer care numbers.
I had called several times but failed to change my rtn. Now i am not getting channels which were already given...

Trai compliance channels are not available in spite of available balance in my account. Repeated complaints have been lodged in the midnapur (W. B) office. But so far the problem is not attended. Kindly do the needful. None of their customer care service numbers are available. Tried for more than a week. If not attended to, need to be penalised heavily...

On 10/03/19 suddenly my paid channels stopped. Displaying, "e 16-4 the channel is not part of subscription". Where the channels are part of the subscription as well as i had sufficient balance on my account. I had mailed the customer executive on the same day but no response from there end. Luckly on 12/03/19 i got telephone line and they start the channels. My complain are as follows:

1) when i asked the customer executive...

The service provide is not giving proper telecast.

For the past one month on switching on it shows the card is not inserted properly. I have informed to videocon d2h so many time. But they're not taking any action.

After collecting advance money from me they are cheating.

Please take necessary steps to provide the service or return my money back.

Thanks,

N. Saravanakumar...

All the channels which we have subscribed are not there in the list to watch.
With great difficulty we have selected the channels and used to see it.
Now the said channels are automatically unsubscribed. Unwanted channels are there.

I'm trying to login but there is problem with the site

Worst service the balance lying in my account approx 800 is of no use. Actually i lost my peace by paying money...

Resp sir,
I am having my d2h connection, but when i am trying to call on customer care numbers no phone connects and there is no officer for explaining about the plans.
We recharge but how can we select plans. There is nobody to guide.
Sir i am trying to contact regularly but never contacted on phone with customer care officer.

Kindly help us
Our connection number id registered with following number.br...

I'm a customer of videocon d2h. As per new trai rule, customer can choose there own channels and pack. So thats why i'm tring too much time cc no. Of videocon[protected] but they always say one stupid line "the line is busy". I have tried too many time with variable time but they always say that one line. What is this nonsense?
When i recharge my d2h then not display all channels which is i choose in the past package, so i'm not...