| Address: Flat no:3D,Bhuvi Homes,Muruga Nagar, Near Harisree School,Pookunnam |
Am sending this mail due to my frustration, I was a hard core fan of Vespa Scooters, but now I understand Vespa is not a reliable scooter, I bought Vespa around two years back in the month of October and last day my scooter fell down, when I examined the reason, I was shocked to see the only two year old Vespa's side stand was completed wrapped buy rust. Due to the the poor quality of side stand offered by Vespa my vehicle is damaged.Moreover this, two days ago I had given my vehicle to the authorized Vespa service station for the normal service and they didn't check the vehilce properly. My question is very simple, " why should I take my scooter to authorized dealer for service" ?? and "Why did I pay for the service"??? for the negligence from dealer. I need complete replacement of the side stand and damage happens to the scooter due the damaged side stand.
Yours Faithfully
Sreela S
[protected]
Vespa customer support has been notified about the posted complaint.