[Resolved]  Videocon D2H — call and message

Address:Pune, Maharashtra

i am not a user of videocon d2h, but have been completely harassed buy the call centre people .i have made a complain more than 10 time to stop these promotional call and message but nothing have happened .i am also registered to do no disturb service but stiill these call continue. Please save me from these videocon
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Aug 14, 2020
Complaint marked as Resolved 
Verified Support
Oct 28, 2020
d2h Customer Care's response
Dear hunkass24,

Thanks for writing to us. Please share your contact details at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Complaint comments 

Comments

they continue to call on n on n on till u pik, dont matter u r buzy or anything
Dear Aniket,

Please share with us your Customer ID, so we can assist you further.

Warm Regards,
Videocon d2h Team.
I have been receiving alert calls and messages from Videocon D2h services since 2 months. These messages and calls are all related to recharge requests. I am surprised to receive such calls and messages as I am not a Videocon customer. My mobile number is too registered with DND. Videocon guys, stop all such calls at once...

Anupa,
Delhi
I'm also getting so many automated voice calls from Videocon D2H. They don't have any option to unsubscribe from these in their website. Such an irritating thing. They call every 1 hour till you answer.
I have been receiving alert calls and messages from Videocon D2h services since 2 months. These messages and calls are all related to recharge requests. I am surprised to receive such calls and messages as I am not a Videocon customer. My mobile number is too registered with DND. Videocon guys, stop all such calls at once...
Mobile no [protected]
Sarang
@Videocon D2H support,

here's my Customer ID[protected], please stop calling/messaging on my RTN
Videocon d2h Pls stopp calling on my number..i dont want any call from u on my number..
My id is[protected]
videocon d2h, please stop promotional calls
daily, am getting videocon d2h promotional call, please stop
Videocon services & employees especially call centre people and working engineers are poorly knowledgeable and frequently cause irritation to customers!
Sambasiva Rao Vejendla's reply, Jan 8, 2019
Its about Videocon d2h
My customer ID is a/c[protected], I get almost 10 calls per day even several times informed that the no. Is registered with DND and not interested in getting calls, the executives harass by calling repeatedly from different no.'s. I am complaining to TRAI and will file an action suite on D2H with call and online harassment if it does not stop now.
I had already selected few pause channels in the month of Jan. Today I have added two more channels, however it seems Videocon have removed previously selected channels. I want these channels.

Please call me to add these channels. Kindly resolve my issue at the earliest as I am not able to update anything from my side due to technical issue.
Same here. In the last 3 days, I have received 170+ calls from 38 different numbers, and every time, a new person keeps calling. I am tired of blocking so many numbers. I received one call and they are so stupid, they don't care if we ask them to stop. They keep calling. They ensure to start at 10:02 in the morning and do not stop till 19:28 in the evening, daily. Imagine, 170 calls in 3 days and imagine how many calls per day.

They use different numbers to call, every time I block one.
d2h Customer Care's response, Nov 14, 2019
Verified Support
Dear Customer (DND_Means_DND),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards
Videocon d2h customer care, for GOD sake stop calling me for your useless offers. My personal d2h customer id is[protected]. Else will discontinue your service and will entertain my friends and relatives to discontinue your d2h service as well .
I am not a user of videocon d2h, but I am getting calls continuously every single day from call centre. Some other subscriber has given my number. I have complained this to every person who called me. But no use yet.
d2h Customer Care's response, Dec 2, 2020
Verified Support
Dear James,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
I am also getting calls on my register mobile number [protected]. and there is no way to unsubscribe this. My number is DND registered too.
d2h Customer Care's response, Nov 20, 2021
Verified Support
Dear Dinesh,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
d2h Customer Care's response, Nov 20, 2021
Verified Support
Dear Dinesh,

The team has removed your d2h RTN from the promotional calls database now you will not receive the promotional calls after 48 hrs.

Thanks & regards
Dear Dinesh,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
I am also getting 20-30 calls daily on my register mobile number [[protected]]. and there is no way to unsubscribe this. My number is DND registered too.
why dont this ### people understand that calling people in such numbers are making them loose CUSTOMERs.
this is torture. i hope this stupid complany shuts down
d2h Customer Care's response, Dec 31, 2021
Verified Support
Dear Vishwajeet,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
I have been badly harrassed by the automated promotional calls from videocon d2h. Kindly make the arrangements to stop these bloody calls. My videocon d2h customer id is 20397550. Just stop this immediately.

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