d2h Complaints & Reviews

My name is Sudhanshu sekhar jha and my customer id is 68672301and i am using Videocon d2h for last approx 1.5 years and suddenly today i got an error message on my screen saying signal not available. When i have called videocon customer service, but customer care executive told me that i need to pay Rs 125 to your service engineer for his visit. This is absolutely not acceptable from you guys and previously i face lots of problem with Videocon...

DEAR SIR, request is tare hai ki maine reliance se portout hna tha tho maine videcon mai jane ka socha ki usse phle mene videocon ke castumer care ko call kr ke puch ki aapka gwalior ke antar netwark kesa hai tho muje bla gya ki humre company ka network gwalior mai in door or out of door avalival hai par mene jab port in krba li tho pata chala ki is company ka netwark hi nahi aa raha hai or mene network se reltive complant bhi likbhai hai...

my customer id is 76013558.mobile-[protected]..i had activated A la carte pack,i badly wanted to deactivate it and want to activate my base pack-south silver again....kindly deavtivate all my A la carte packs and activate the base pack...i am struggling by doing this mistake...i had asked customer care centre,they asked me to approach online...kindly do help me in changing my pack......

I am customer of videocon d2h, i bought this product with one channel package.
After few months, company started adding new channels by removing my favorite channels.
I lost my tempor when they replaced my favorite channel with boring one without my permission, i tried to do complaint but they refused to do n just took as feedback, left one option to buy that previous channel.
I want to fix this problem....

my customer id is 67527713.
on 10-jun-13 i made a request to install a new dish. they asked for 48 hrs working time duration. when they did nothing i made a complain (no.[protected], date 14-jun-13) and they did just nothing. then when i asked them what is happening regarding my complain they told me to register a complain against their engineer and i did, complain no[protected], date 16-jun-13. since then they are just saying your...

I PURCHASED A VIDEOCON D2H, BUT SOME PROBLEM IN THE BOX.SO I RETURNED THE BOX WHERE I PURCHASED.NOW I AM NOT USING VIDEOCON DTH.I DON' T KNOW WHO IS USING THAT BOX.BUT STILL MY MOBILE NUMBER IS USED AS RTN FOR THAT CUSTOMER ID.SO MANY CALL FROM THE VIDEOCON CUSTOMER CARE FOR RECHARGE AND SO MANY MESSAGES.I TOLD SO MANY TIME TO CUSTOMER CARE PERSONNEL "PLEASE DON'T CALL ME .I AM NOT USING THAT BOX".SO,PLEASE REMOVE MY TELEPHONE...

Hi Sir/Madam,

I have complaint against Videocond2h service.I wanted to take new connection So i have approached a dealer and paid 1800 Rs for Videocon d2h service on 25th May 2013 and next day(26th Sunday) Videcon service guys came and installed a set top box, unfortunately some shortage of cable they told me that they will re-visit again.I have done many calls to them to finish their installation process and at last they have...

Hello All,

This is very ridicules i think your service is very poor and very bad and i m very disappointed with your service and every time i pay and you solve my problem so this is not good for your costumer. i think i go to other option with good and fast service and free services because month in 2 or three time problem with your service so i will pay every time so my package is how much money use in my tv 220pakeg and...

I have Videocon D2H, recently i have problem in Dish Signal and couldn't see cable TV.

I made a complaint and they said your complaint is registered, But you need to pay visiting charge Rs. 125 while our engineer coming. Then engineer check and he found any major problem then he will charge additional fee (if the dish is out of warranty).

First of all my question why they are asking Rs. 125 ??
br...

hello

i had purchased a videocon ac 9 months ago . .and it has got the problem of not cooling properly ..and we have dunn service 7 to 8 times . .and that problem continues . .and finally the service centre has decided to ..replace the ac and he said to us .. the problem of that and we have agreed to that . .as per adresss which he has given we have sended to that address . .and now some times they are telling that parcel has...

Hello team

I bought a split AC 1 tonne on 28th October 2012.

After that it is not cooling at all, I have logged a complaint at Customer care #. GUR[protected]

The engineers did 4 visits ,did something or the other but could not solve the issue. They finally concluded after 1 week that it is 1 tonne compressor outside and 1.5 tonne piece inside

The shopkeeper i.e. Chawla Electronics...

jatindranath dash. mob:[protected]. account No. 77059510. service provider : vediocon d2h.

I had recharged my account no.77059510 through sbi oxy services on 05 Jun 2013 and my account was deducted for rs.200 but till now my d2h account is not updated and hence my services are stopped by vediocon. when i asked to sbi they told u ask vediocon. on contact to vediocon they are telling server is down. Ultimately customer is harassed...

Dear Sir
please find below i am sending the mails copy.

Dear mam,
Till date I am not received any mails from your engineers for repair my D2h TV Model No.LCD 3204.
Thank you for your kind co-operation.
With Thanks & Regards
TK MOORTHY

From: Moorthy TK
Sent: Monday, September 17, 2012 4:15 PM
To: 'Shalini Raj'
Subject: RE: MODEL NO LCD 3204br...

dear sir,

I was purchased a Videocon A/c on 28.5.2012. Sl.No:[protected] from Rajalee Agencies, Salem. Filled complaints as so many times. As per the Customer Care officer (contact no[protected] given the below details.

VIDEOCON A/C. SERIAL NO[protected]
PURCHASED DATE : 28.05.2012.
FROM: RAJALEE AGENCIES, SALEM
DATE COMPLAINT NO COMPLAINT CLOSED DATE REMARKSbr...

sir,
i have received a service for refrigerator on 24 June 2010 for its no cooling service .in which the VIDEOCON engineer came and take Rs 2700/- moreover he avail us the guaranty of 18 months whose receipt is 231 dated 24 June 2010, (Veer electronics. narela Delhi)

But due to your failure service I have faced troubles regarding the no cooling service of refrigerator. starting from 22 June 2010 to 01 February 2012...

Dear team,
Sub: Videocon D2H - Refund customer id 28562686

this is with regarding my issue which is not resolved refund

Still the issues is into resolved, i was speaking with nodal officer Chennai and he says he still didn't receive and confirmation the Videocon account is on the name of Chandra Prakash, and he has left my place for an overseas job, and many request have been made to customer care...

I am using D2H connection [customer ID no[protected]] for last 2 years. I am getting worst services what a services provider provided to his customers. Dew a some technical issue I am following to D2H tam form past 7 days [Complain no:[protected],[protected].[protected]] , Today I received call from an Engineer Mobile no- Pradeep [protected]/ [protected]], asking for RS: 500, to get this issue resolve on urgent basis. May I have an urgent intervention...

I have lodged complaint for Channel mismatch and there is no response from customer care centre. I got only auto-reply mail with some work order number. After that nobody visited the location and again I called to customer care numbers then they said we have no engineer at your location, still we can request some engineer to visit and you have to pay Rs.200 per visit. After a week again I called the customer care and they gave instructions...

dear sir my mobile no is[protected] videocon last time im unable to recharge videocon number in ambala circule due to videocon licence in haryana after that i change my another number because im unable to recharge my videocon sim and now i wish to run my videocon number but my number service is stoped without inform although i wish to run my service...

I bought online videcon d2h 12 month new south gold package by paying
Rs.4190.00 on 10.05.2013.The payment was made on their website.

In the whole process,I was guided by their malad(mumbai) office sales executive Mr.Jayesh by phone no. [protected]. Mr.Jayesh himself confirmed package after receipt of online payment. The Order No.D2H[protected]…….customer id : 94919779

After installation I find that...