Videocon D2H — charges

Address:382721

Dear sir,

While channel selection they showed me the total amount of 295 and now they are informing that the total charges are 714, i told them to chancel my services but they denied to do so. I told them of complaining against them to trai, they didn't bother and disconnect the call, i want to cancel the service but they are not listening to me. You requested to do the needful.

Thanks
Jignesh makwana
[protected]
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Sir my Videocon RTN is lose more then 7 years please new RTN is add & also add email id also please
d2h Customer Care's response, Mar 16, 2019
Verified Support
Dear Subbu,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Sir with due respect i would like to change my registered mobile number from [protected] to [protected]

Old number [protected]
New number [protected]
d2h Customer Care's response, Mar 16, 2019
Verified Support
Dear Customer (Subhosmit),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
My Videocon d2h Customer No is 84368493, we are facing the issue of last two days regarding Videocon d2h Package Migration.

Kindly Resolved the issue on urgent...
d2h Customer Care's response, Mar 16, 2019
Verified Support
Dear Hansa,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Mar 23, 2019
Verified Support
Dear Hansa,

We would like to inform that your package is already migrated as per the TRAI.

Regards,
Team d2h
Dear Jignesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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