Comments
Dear Kumar,
We understand that our representatives have got in touch with you and have resolved your issue by replacing the Remote.
We have also taken a note on your confirmation that, your product is working fine.
Please feel free to contact us in future.
Warm Regards,
Videocon d2h Team
We understand that our representatives have got in touch with you and have resolved your issue by replacing the Remote.
We have also taken a note on your confirmation that, your product is working fine.
Please feel free to contact us in future.
Warm Regards,
Videocon d2h Team
My customer ID is 53563300, one of my 2 set top boxes is not working. I am not able to reach the call center agent as I hear menu on the call and choose to talk to an agent regarding the problem and also regarding the changes in my channel as per TRAI regulations but the call goes blank after I have been told that the agents are busy and hold the line. I have called 3 times today and have been holding the line for over 30 minutes without anyone attending to me on not even an hold music being played. Please get in touch with my immediately regarding my channel selection and the set top box issue. Whenever I have tried to get in touch with your call center the experience has been pathetic, you have the worlds worst ever contact center service. Also your website is also not working today.
Regards,
Santosh VPA
Regards,
Santosh VPA
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We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon d2h Team