Videocon D2H — dth signal not available problem

Address:Ranga Reddy, Andhra Pradesh, 500049

This is uday and i am using videocon d2h from last 4 years and from this year february first week onwards i am getting an error message on my screen saying 'signal not available'. I called your customer service several times to resolve this problem, but its not fixed. I communicated this complaint to videocon d2h customer service through email. But the problem not yet fixed. Recently they registered my complaint with reference number[protected] and after that there is no resolution of the problem. Please revert me back asap with proper resolution,. My cust id is[protected] and my phone number is [protected]. Your customer service is very pathetic service. Most of the times we are not able to reach your customer service numbers. I need immediate resolution
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Change RTN from [protected] to [protected].
Customer id:[protected]
d2h Customer Care's response, Mar 14, 2019
Verified Support
Dear Aravindan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
I want to change my old registered mobile number to new number. I have lost my old number. so please i am requesting you to change my registered mobile number immediately to [protected].
d2h Customer Care's response, Mar 14, 2019
Verified Support
Dear Customer (thadkargan),

We would like to inform you that we tried to contact on RTN ( 9049855297 / 9923419590 ) but you are not contactable. As per your concern related to RTN change kindly share the number which you want to add at [email protected] with your customer ID and current RTN.

Regards,
Team d2h
Dear Uday,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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