[Resolved]  Videocon D2H — getting spam calls of advertisement

Getting spam call from videocond2h! For last 2 to 3 months im having this issue. They dont have any mechanism to deactivate spam calls. Daily they call 3-5 times for advertisement of their product. I have blocked their numbers still they are calling. I have seen theor website amd application but they don't ave any facility to let us opt-out from their spam calls!
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Oct 26, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Videocon Industries Customer Care's response
Dear Ankit,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

Dear sir,
Please change the registered mobile no my old no;[protected] to new no;[protected] ; and my d2h service no is;[protected]
d2h customer supports keeps on calling me for their product advertisement even if i tell them i am driving. they keep on giving a call every hour until i talk to them. d2h is very irritating in this way. my customer id is[protected].
d2h Customer Care's response, Jan 8, 2021
Verified Support
Dear Customer (shel0987),

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
I keep getting your telemarketing calls multiple times a day and even when I have blocked many of the different auto telemarketing numbers, new numbers keep calling me from videocon. I only recharged a dth account once and it wasn't even a videocon service so I don't know how you got my number. Ill never use videocon because of such bad experience but please disable my number from your calling lists.
My number-[protected]
d2h Customer Care's response, Mar 13, 2021
Verified Support
Dear Avik,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
d2h Customer Care's response, Mar 13, 2021
Verified Support
Dear Avik,

We have excluded your RMN from our calling database From now onwards, you will not receive any promotional.

Thanks & regards

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