d2h Complaints & Reviews

I have done a recharge for add on sony ten3 and it was for one month and it is not mentioned any language intl their d2h infinity app but when recharged i realise that it was a hindi channel and i need to watch world cup in english and when i called a customer care executive and said deactivate it or change it for sony ten2 which was in english but they had a very bad behaviour and said it can only be deactivated after 3 months and i can't...

Four years back we took the videocond2h connection. And our dealer wrongly given the mobile number and that number is saved as our registered telephone number. Our customer id is[protected]. Name: sebastian k. We tried calling the customer care. But no response. And we contacted our dealer but he told it is difficult to do. So we would like to change our rtn to the given number: [protected] as soon as possible....

I have subscribed channel number 413 yesterday and i am not getting it. What to do? I also want to deactivate my old add-on please help me. A text message is received that the channel has been subscribed and i am not getting it. The customer care is not responsible for it??. Where i should complaint for it? Malayalam or english customer care provider are busy when i am calling...

I have recharged from my Bank account for Cust.I'd.[protected] on 13/6/2018 at9.45am.for Rs.475/- having transaction I'd.-[protected].it was debited from my account but was not charged. Kindly correct it.such things should not happen in near future. Waiting your replay.I have tried your customer care no.but of no use.I should get service as Early as possible....

Have raised multiple complaint against videocon d2h connection - remote is not functioning from last 4 days.

Despite of resolution we are only getting false commitments that your problem would be resolved in 24 hrs, 4 hrs & within an hour.

Service request raised are getting closed without resolution and engineer are closing them stating consumer is not picking calls.

Even nodal officers are not...

Dear videocon team,
Kindly clarify whether videocon d2h will telecast the fifa world cup matches from 14 june 2018 and if so in which hd channels and in which language.

I found out that since world cup matches will be shown only in sony ten2 hd (Which is not available in videocon d2h).

Your urgent clarification is requested so that i continue subscribing to videocon d2h.

I will be compelled...

It is very pathetic situation that I am facing with these culprits (Videocon d2h). They have deducted Rs.200 from my account for attending technical visit. But no one has come and didn't attend any complaints so far. After raising many complaints and escalation, no one has provided the resolution. No response at all from any mode of escalation. WORST CUSTOMER SERVICE. CUST ID[protected]...

I am v pushpa from chennai (Cust id:[protected]. With heavy heart im registering this complaint. I registered a complaint regarding "smart card not inserted properly error" 2 days before on (3rd june 2018) techinician visited my home. He did nothing he said it is the problem related to tv and went off. He just came, stand in house and went, but they deducted rs.300 from my account without my knowledge. I am not able to get any responses from...

I am the active customer of videocon d2h dth service since 2011. On 27 april 2018 software upgrade started and after successful installation recording option is not available. After complaining to the customer care the service engineer check the same but couldn't fix the same and gave assurance to replace the same without any charges. But one month is completed but they did not replace the same and when complaint they charge 400 to replace...

I am following up with customer care representatives at [protected]
since 11th May for replacing the remote. Every time I hear some excuse from
unavailability of remote control to thunderstorm. I don't know which of the
executive at their center lies and if the reason is the thunderstorm or
unavailability of remote control. I have the call recording (attached below) of two of their representatives giving different...

Customer details
Customer id :[protected]
Customer name : kanubhai patel
Account id : 10096582

This videocon d2h videocon dth - asking customers for service charge where is no signal - no networks, than why the customers pay for rs. 300/- to the service engineer visiting charges, when it is signal and networks problem, not any hardware - tv-setup box related problem,
It is very clear the signal-networks...

Cheating the customer by placing someones setup box and not giving a proper response. Even after a several followup with the customer care.

Before 1 month my setup box went through some problem and channel did not come. So i informed customer care and they changed the setup box and said within 2 hours the channels will be live. But after 24 hrs also channel did not start. Then again i complained to the customer care then a...

I am using videocon d2h since last 5 years. I have paid my monthly subscription of rs 475/ - which was expiring today on 13th may 2018. I am not getting any service from the vendor due to error no. E04-4. I. E. Smart card not inserted properly. We don't touch the stb the question of removal of smart cart does not arise. When called customer care centre, i was told to keep tv on so that they will reset the connection from their end online....

Dear sir/ma’am,

I am sharing below an experience of sheer apathy and harassment i have suffered from videocon d2h. I hope this should act as an eye opener for prospective videocon d2h customers and they refrain from buying its d2h connection. Since, videocon d2h is taken over by dish tv and they also haven’t done anything to resolve this issue even after writing to their nodal officer, this speaks volumes about the kind...

I have d2h connection i want to downgrade. D2h never allowed me to dawn grade my package. Whenever i call to there customer care they immediately cut the lime.

And every time they are telling to recharge to change the plan this way they have two extra recharge and binding me to leave the connection.

Customer id : 26994414
Customer name : sr choudhary
Account id : 2679262...

No service, no refund of money
Hi all,

Have a horrible experience to share with all. Never ever go with videocond2h!! These guys are extremely pathetic. They are so cheap and unprofessional that they neither give service or refund my money. I recharge videocon account on april 5th 2018 from that time tv screen showing no signal. Raised complaint via phone email but no response. This is not new whenever i recharge face...

My base pack was popular suddenly yesterday it was revised to gold lite. How? And why? Did i told them to revised? With whom consent their backend team has change my base pack? Who gave them the authority to change my base pack without confirming me... Customer care service too poor girl couldn't give appropriate answer and when she transfer the call to senior, senior didn't have audacity to speak with me, didnt pick the call i was on hold...

Sir
I was a videocon d2h subscriber my customer id is[protected]. I had problems with the lmp provided by the company since last one year and i had to get it replaced thrice by the company service man and each time i had to pay 600₹ for the same. Hence i decided to disconnect the services and lodged complaints for the same (Complaint no.[protected] and[protected] inspite of multiple reminders there is no response from the customercare...

We paid for videocon d2h various package including that dd all channels. But when live cricket or other event showed on dd. Videocon d2h has stop service from there platform. Why videocon d2h is forced to people for purchased other sport package. Please forcefully stop this viewers. And broadcast without disturbing all dd channels. If the viewers want to see doordarshan, then they should not give inconvenience. Do not ever block any dd channels...

Hi,

Myself samit patil using videocon d2h for customer id[protected] from last 2 years. Recently videocon d2h has started looting customers with their khuskiyon ka weekend offer in which they lure customers with re. 1 offer & later charge it with higher value of rs. 50.

I am very furious about above issue. After complaining several times they resolved my complaint but 4 days later issue has reoccurred when i...