d2h Complaints & Reviews

Dear sir
My vediocon d2h customer id is[protected] and registerd no.- [protected]. Sir 26 july 2018 vediocon d2h disconnected my setup box connection without my permition and without intimation. And 26 july 2018 i called customer care exicutive for know the reason my d2h disconnection. They told me our vacant team disconnected your services and they told we are registerd your complaint for activtion d2h chennal and they provide complait...

Dear sir/madom, i have done online banking recharge for my videocon d2h customer id is 96257811. This recharge has not succeed. But amount of inr :-1290 is cut from my state bank of india account. I have recharged from net banking. My sbi account is showing value date:- 27-july-2018 and narration :- to transfer inb bharat business channel l tech_baratb payments, and ref. No. :[protected]igaeavyug9 transfer to 4599 state bank of india, and...

Dear sir my name is vedant kawle i am using videcon d2h setup box but from past 6 days i am facing problem of something in setup box and i am trying to contact as well on customer care number from last 6 days but no one is care about it!! They don't bother for there valuable customer! They treated so bad and they are making false commitment from last 6 days and i am facing problem....

Sir, my videocon d2h is not working since 3days igave acomplaint to customercare, they gave me complaint register number but nobody calme, r visitmy home to clear my problem, customer care persons saying they will come since 3days wat can i do i cant understand is my problem is tobe cleared, or shall i change my connectionto another. Can u help me....

I tried to recharge through the online portal of videocond2h.com
(Videocon d2h recharge page. Png :see attachment).
After feeding the value of rs 200 as my recharge amount i was directed
To the payment selection page (Ccavenues. Png :see attachment)
Thereafter i selected net banking as my payment method and selected my
Bank as state bank of india.
I was directed to the sbi netbanking page and after...

My customer ID is[protected]. Ihad on[protected] made an online payment using my debit card for RS 339/-. The Bank reference number is POS [protected][protected]. Aitough the amount was debited from my bank account immediately the transaction failed, The transaction was done for recharge of videocon d2h ID[protected]. till[protected] the amount of RS 339/- is not refunded to me by credit to my bank account....

Customer ID :[protected]
Recently I check the details of my setup box... Its in the name of krishnaprasath. Actually we know anybody in that name. So kindly change the customer name as "Antoni Lydia A" and the mobile no is "+91 [protected]"
Kindly change it as soon as possible

And need guideline to connect d2h to mobile... That ll help me to watch my favorite serials at right time...

Myself Santosh Jaiswal, stay in pratiksha nagar.I had issue in my dth of no channel found in my TV.so I called to Videocon customer care service on 13 July and registered a complaint about the issue they told me that they will send a service person within 2 days .after waiting 2 days nobody had come to resolve my issue than again I called on 15th July they said there is no complaint registered and they again registered a complaint and said...

VIDEOCON D2H [protected] [protected]@D2H.COM nodalofficer.[protected]@dishd2h.com
VIGNESH DTH [protected], [protected], [protected]@GMAIL.COM

Sirs,

THE ISSUE NOT YET RESOLVED. PENDING SINCE 3RD JULY. AGAIN ONE DEADLINE IS OVER 8 JULY 10:00 AM

KINDLY RESOLVE MY ISSUE URGENTLY.

I got many Complaint Ids (everytime I call Care Helpline [protected], I get a new Complaint and it is informed...

On 30th june 2018, i contacted videocon d2h customer care to book a request for the upgradation of my set top box to hd version. They said i will have to do a recharge of rs. 1224 and will have to call back for request registration then they will book the request.
I did the same and recharged with rs. 1224 and called again to customer care to book my request, they transferred my call to supervisor and supervisor told me that at this...

Nodal officer, mumai

My vdocon d2h customer number 10166706.

Every alternate day i face signal issue. Sometime it automatically fixed sometime engineer came charged rs.200/- per visit to fix it. I didnt know what is the real cause? But fedup with videocon service and really worst thing for selecting videocon d2h...

No one is resposible fr quality.. Only they need 200 per visit. And convincing to...

My consumer id is 24894005 have been facing with issues. Not getting signal since 15 days and the customer care is not ready to accept issues at their end. The engineer is not visiting or check whats problem and my complaints closed by him, we so not have anything to prove them wrong
So as my experience company only said we provide service but there is no service

Customer care executive to whom i talk.
Executive...

I had an online transaction for my videocond2h new connection on 26/06/2018 tpsl gateway deducted inr 2220/- on 8.30 am. It neither credited into merchant nor credited back to my account. But it got debited from my account. I've given complaint to videocon d2h customer care, but they are saying they didn't got the money. Please kindly make favor to recover my debited amount from tpsl. Regards - ram kishore +91 [protected]....

My consumer id is[protected]. Have been facing with issues. Not getting signal since 10 days and the customer care is not ready to accept issues at their end. The engineer came in n did a lil settings n it started working and charged 200/-. They intensionally keep the signals week before rains so that they can earn income. We so not have any thing to prove them wrong. It's all technology they play with. There are no settings on the remote...

Hi,
My d2h id 547124*

I requested to down grade package to gold lite but customer care personnel heard incorrect and intentionally changed it to gold kids
When i called again she said that please complain and that will be fixed on 20th june.
But on 20th june they informed me that is not possible
I said it's your fault please check my recording of my request and change it so. Fraud company looting...

My customer id is[protected] and complaint number is[protected] registered in videocon d2h customer care. I am not getting service from 3 days and i complained about it yesterday in their call centre. Their people have promised me to send service engineer in 24 hrs and still no one is cared to call me. Why videocon consistently give worst customer service. If my plan subscription is completed for a month they will not allow a single second...

I had subscribed for videondth platinumhd channel and had been paying the package rates for years. Recently i checked that my package expiry period was reduced by 2 days. Upon trying to contact customer service, i used to be put on hold for several minutes. I tried calling them at different hours of day and night, the response was same. I sent them an email to their customer service in this regard. Later i managed to get them online. As per...

Hi, i have been using videocon d2h, due to some technical issue with the product, channels are automatically changing. May be the issue could be due to software bug. Customer care is not competent to handle such issue and to check this their are pushing for technical person visit to my location, changes of which i have to bear.

Request for a resolution on the same, as i have recharge on 17 june, and your product is not working.br...

1) though i thought that i had the top of the line platinum subscription, i had to subscribe additionally for this channel. Videocon is cheating the customers.
2) the hd channel 931 is chargeable for some rs 85+ per month + taxes which has a lock in period of 3 months. That means i end up paying rs 200 odd for the next 2 months for whatever # the channel broadcasts
3) the channel is supposed to be hd. You shoud see for yourself...

My customer. Id 58711313 and rtn is [protected]. My set top box was replaced by service technician due recording failure and cost for the same rs.200+200 paid in cash to tecnician. Few hours later rs.200 was deducted from my account towards the cost of set top box. Compliant has registered with customer care and told rs.200 will be reverted back to my account. But till now not closed by my compliant in fact every day registering my compliant....