Videocon D2H — no service for customer care

 
3 Reviews
Ganesh arpan, Navi Mumbai, Mumbai City District, Maharashtra, India
 Ajay Avhad on Mar 5, 2019
Trai — vidiocon d2h customer service not giving service to me

1 review
Mumbai city
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Sir, i am a customer of vidioon d2h. I have 2 dish connections of direct to home service. My customer identity number is 49487980 i have subscribed for goldcgold combo plan for both connections. For that i pay monthly 570 rupees to the company. From february i can't see the channels i have subscribed in the gold combo plan. The charges are deducted as per plan everyday. I have called customer service more 100 times in last 40 days. The customer service numbers are busy all the time. When it is connected they says system is down. I have registered one complaint with company (Complaint no.[protected] but not resolved by the company. I want to complain about the company policy. Please help me as soon as possible.

Complaint Status


[Mar 05, 2019] Videocon Industries customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

They are cheating me, they did't provide request channels by me as per new trai rule..., there d2h app and web is fraud... And customer service feed back is also bad
Consumer id[protected]
Old RTN number [protected]
New Number [protected]

Plz change my old number

Manoj...

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    Customer satisfaction rating
    20%
    Complaints
    5360
    Pending
    391
    Resolved
    928
    phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    location
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    Videocon D2H - no service for customer care