[Resolved] Videocon D2H — request for refund the amount

dabu

from Kolkata, West Bengal

Address:

Jorhat, Assam

Dear Sir, This is to inform you that as I am a valued customer of Videocon D2H since last two years. During my account recharge through your website (www. videocond2h.com) which is registered ;in the name of Mrs Purobi Sarmah . When I put the ID No then it automatically got recharged by Rs 3900.00 whereas my intension was to make recharge for an amount of Rs 390.00 Now Its my kind request to all of you to kindly refund me the whole amount oof Rs 3900.00. And for which I am ready to make an another recharge of Rs 390.00. I am sending you the transaction details below along can share my bank account number as per your time. Customer Name PUROBI SARMAH Customer ID 90930581 Balance Before 3.47 Balance After 3903.47 Amount 3900.00 Payment Reference Number 19110351 Paid Success RTN [protected] Address CLUB ROAD, JORHAT BARBHETA, JORHAT, District: JORHAT – 785004. Thanks & Regards Dipankar Sarmah. M-[protected]

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Dec 4, 2021

Complaint marked as Resolved

Verified Support

Nov 03, 2021

d2h Customer Care's response Dear Dabu,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Nov 03, 2021

d2h Customer Care's response Dear Dabu,

My team tried to reach you but you were not contactable. Please note that we have received your last payment of Rs 405 on 27 Oct 2021 for customer id 909305.

Thanks & regards

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Comments

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Mr. Srinivasan,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

T.S.Srinivasan

Recharged for an Amount 12/02/2021 vide I'd.No:[protected] for Rs.427/- & Recharged again vide I'd.No:[protected] for Rs.427/-but amount of recharge displayed in Account is Rs.427/-
Hence I request you to refund the amount of Rs.427/-

Arthanari123

May 22, 2021

I have recharge the amount Rs 507 to the account customer ID[protected]

So please refund my money to the below given d2h customer ID[protected]

d2h Customer Care's response, May 24, 2021

Verified Support

Dear Arthanari,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

Sachin naik saroli

May 29, 2021

I have recharged the amount Rs 1000 to the account customer ID0

But that much amount is a bit too much...and it was done by mistake... Please grant a refund..this is urgent... Reachout to us soon

[protected]@gmail.com

d2h Customer Care's response, May 31, 2021

Verified Support

Dear Sachin,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

balaguravaiahbandi

Oct 19, 2021

I have recharged the amount Rs 242/- to the account [protected].
So please refund my money

d2h Customer Care's response, Oct 19, 2021

Verified Support

Dear Balaguravaiahbandi,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

jishnu CP

from Malappuram, Kerala

Oct 31, 2021

Hi videocon d2h. I have done wrong recharge to[protected].RS. 200. It was old customer id. recently id have changed. So i want to refund my money.

d2h Customer Care's response, Nov 1, 2021

Verified Support

Dear Jishnu,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

Arun Matthews

Jun 4, 2022

Hi Team
I unfortunately recharged two times on my previous customer ID number so I need refund on my money back plz solve my problem…!