Videocon Industries Complaints & Reviews

Hello, I have been calling from my registered number over 20 times but noone is receiving call .My balance are deducting.What a poor uselss service. Such a stupid customer carei have ever seen.

I am trying to disconnect my services bcoz of these issues but not able to contact. AI dont get reply throogh mail tooo...

1. Requested for service. Technician came and said to change setup box after long follow. Technician changed on 30th day. He asked me to update you videocon 31st day only videocon responded and they charged again for service charge.
2. Mailed serveral time and didn't get reply.
3. Customer support never responded and deducting money from the account.
Consumer number :[protected].
4. Till now no response from...

I have two connections and i have been trying to call the customer care for the past few days. They don't even have a toll free customer care number. To speak to the customer care executive they will make you wait for more than 6 mins (During this time they will tell that all their executives are busy attending to other customers and will be back to you in a short time) after which the call automatically drops. Then the pop up message...

Dear concern this is complain is related to my videocon led which stopped working on 10th may 2018, service call centre sent an engineer, who declared that picture tube needs to be replaced, as it was in guarantee period, they gave me time for 2-3 days to get it fixed. But after regular follow ups for last 45 days, there is no positive response from the customer care, please help to get the issue rectified as soon as possible....

Hi,

I have purchased television in last year 2017, having a warranty period of 5 year but in current year 2018, tv screen is not working properly, i lodged complaint to service center on[protected] and they came and checked t. V but do not get it repair till now, they are consuming more time. Please help us.

Name - hitesh sharma
Phone no - [protected]...

Hi,
I am extremly dissatisfied and dissapointed by the service videocon d2h as i have subscribed the sony2 channel for fifa 2018 worldcup.
The amount has been deducted since last night at 10 pm but no service available yet.
I evev spoke with customer care number but of no use.
If i knew that this was the service level that videocon d2h, i would have change service provider way before after using for more than...

I subscribed for platinum plan despite that can’t see world cop 2018 football and will have to pay more for ten 2 hd & ten 3.
It is shame upon you mr dhhot as your company donot miss a chance to make money and no wonder still you are in loss.
Platinum subscription is the most expensive despite that your loyal customers are dissatisfied.
Will subscribe for both the channels but it is certain i am going to shift my...

Videocon d2h not only charges me a hefty monthly subscription fee but also does not provide all the necessary channels. To start with, all they have is some other regional channels but seriously lack some important events telecast.

This month we have the football world cup and they have no clue that the worlds most watched single event has begun. The customer care number does not work, everytime you try to call them. Emails...

I have been using Videocon d2h service for more than 2 years now. Today, all of a sudden, the system stopped working, i mean Videocon d2h not working.Displays as technical problem Or signal not available.The setup box seems to be working fine.

And when I called the customer care, they said there is no technician. I can't understand why firms like videocon ignores customer complaints, and reach out to resolve problems at the...

Their services are really poor. I had used dish, airtel and videocon d2h is the third dth service provider. My experience with hem is the worst compared to airtel and dish tv.

I used to see sony ten and rest sony channels at my home, and to my utter surprise on the world cup inauguration day, i could not see any of sony channels. I tried to contact them using all channels or media, none of them was working...

Even after paying full price of videocon d2h platinum hd pack for 24 months, the company is trying to force me to pay extra for watching football world cup 2018 even in standard definition resolution, leave alone watching in hd.

Moreover, the tournament (World cup 2018) is of one (1) month's duration but one must pay for minimum 90 days.

It is hard to believe, these malpractices are going on without the company...

Sub : refund of disconnected videocon d2h dish tv customer id :[protected]

This is a serious lack in serving to your customer and i would like to highlight this matter upto your level after my complaint remained unresolved despite of number of requests made to your call center and it turned out to be a pathetic and unreliable service.

I am an old subsciber of d2h services and recently, due to the frequent signal...

Such a sorry service!!! Ever after paying for hd platinum south pack, we are forced to take sony channels with an additional price and also fifa world cup coming in there are complete sony hd channels and videocon is not taking up things seriously.
Kindly update your support team about upcoming events.
Doesn't make sense once the event is over and you come up with channels.
Try to fix the same in priority and kindly...

My d2h id 63644470. yesterday night i requested to customer care to activate channel to see fifa. they said they have activatd but till now channels are not visible despite of several reminders. they are saying i will be charged till locking period of 3months. why i will charged without activation of channels.
pl do the needful...

My customer id is[protected] suddenly I am facing"Signal not available ". Customer care is saying that they will send engineer but I have to pay service charge over 200 rupees.. Wait... Why? Is it my fault? Or is it the new scheme of earning money where modus operandi is to create signal issues and then send engineers to collect service charge? Kindly resolve it at earliest otherswise I don't have any issues in throwing it out.
br...

Hi i am native of srikakulam district was given led 24 inch tv which has got led screen complaint in december. The videocon service center of srikakulam said after three months that replacement will be given for the tv. Then it was shifted to visakhapatnam for replacement but till now there is no response from them even after contacting them number of times. They are saying replacement will be given but till now six months was completed....

As per sony the official broadcast for fifa world cup 2018 sony ten2 and sony ten 3.

In videocon d2h these channels are not part of the platform itself for hd.

In hd all sports pack these channels are not available. These should be made available atleast during the fifa world cup time
Could you please let me know if these channels will be added before fifa world cup 2018. I have sent emails to nodal team...

I can't understand why a well known all india basis D2H company Videocon D2h not include SONY TEN 2 HD in their channel list. I mailed them previously regarding this matter but there is no reply from them. The strange thing is they are not telling clearly the real reason that why they are not able to include SONY TEN 2 HD....

My videocon led tv 40 inch is not working since 2 months. I am regularly calling the company dealers and also the authorised person of that area. But no proper response is given to me and no one can visit to resolve the problem. If they can't handle these issues, how can they manage a company? Really a very bad service provided by company. Take action seriously asap....

My customer id is 31853434 I have been facing issues with accessing few of the channels as I get an error signal not available and when I tried reaching customer care they said I need to pay 200 Rs for the engineer to come down and check the issue this is totally not acceptable, I made it very clear to the customer care person that I am not ready to pay and if it comes I have to go ahead and stop using videocond2h and the response I get is...