Videocon Industries Complaints & Reviews

I have complained no. Gha[protected] for my led tv on 27 may 2018 which is purchased on oct 2017. A person came from service center at same day n told us that both cards r damaged he will change when company provide d cards. Many time i call but service center has the request pending. Why r u not providing facility? Perhaps i'll never purchase or suggest anyone 4 videocon coz i found lots of online complaints. People r unsatisfied. Thats why...

Hi team,

This is regarding name change on the customer id as your executive mentioned wrong name of my father. I gave him the id proof of my father as well but wrong name was updated. So please kindly change the name asap.

My customer id is 16237996
My father name is shammi kochhar
Not simay khushwaha.

If you guys want a soft copy of id proof i can also give it to you if you require.br...

I am using videocon from last one year. There is an issue of message coming on tv again and again shown in subject. On calling customer care they are asking for visiting charges of rupees 200. It seems like they are trying to fool customers by asking so much of visiting charge, as this was not informed earlier that you will have to pay visiting charges....

My password has expired and I am not able to reset my password as the app is throwing error. I tried with all the options, i.e. email address, Registered Telephone Number and also with Customer ID. Still I am getting same issue.
Aslo I had dropped email to videocon D2H customer care to downgrade my existing package to Gold lite. But there is no response. My RTN is [protected]. My consumer number is[protected].

Please do...

As you all know fifa world cup 2018 is going to start from 14th june, 2018. It will be telecast in sony ten 2 hd and sony ten 3 hd, and this two channels are not provided by your company. That means we have to watch this kind of important football matches without hd channels. Rest of all the companies (Tata sky, airtel tv, dish tv) are providing those channels. If you wont be able to provide those two channels before the world cup starts,...

1. Complaint registered with videocon customer care-dated 16th april, 2018
As complaint no mum[protected].
2. The complaint referred to shraddha enterprises who deputed their representative mr. Brajesh prajapati (Mob.[protected]) to attend the complaint.
3. After consulting to his shri vishal (Mob.[protected]), mr. Brajesh checked all the papers and informed that the faulty speakers of the led will be replaced within 7 days...

Hello, my name is abhinav shukla and my customer id is 57480702 and i was trying to recharge for annual pack mistakenly i entered a wrong customer id, the wrong customer id is 57480720. I recharged from paytm. Ihave also contacted paytm but they said they can't do anything once the recharge is successful. Iam trying to contact videocon d2h for the last 15 day but they are not providing any response....

Dear m purchase ac last year we locked complaint last year and this year before some days same issue cooling related issue but engineer came and done only service and get close no proper diagnosed.

Last month after service we sent msg service person but he don’t respond very poor service he spoils your name plz resolve on my issues

Regards
Anoop [protected]...

Hi team,

I am a videocon d2h user and i regularly recharges videocon d2h. Still i am receiving the promotional calls from videocon. Currently in am canada and on intrenational roaming. I told the customer care representatives many times not to call me. I subscribed to dnd service also but still they are calling continuously till i pick up the call and they are calling at odd times as i am in completely different time zone...

I registered a complaint about the washing machine not working on 1 june to the call centre at mumbai in the name of aditya dhareshwar, thane west. I am calling them up everyday and i'm assured the technician will come in 24 hours... A service centre number yogesh service centre was given for me to call but no response. I have also sent a mail but no reply. It is a new washing machine under the warranty period.in january too it was repaired...

Sir/madam,
I purchased videocon led tv, vkc 32 hh, on 16.10.2015. Original warranty of 5 years and also extended by 03 years. I have contacted to service centre on 24.04.2018, m. S. Electronics (Tekcare india pvt. Ltd), an authorised service centre, h. No. 163 hig, awadh puri, vikash nagar, kanpur, mob. No. [protected] and [protected] and one person visited from service centre and charged rs.590/- for no job done and i was instructed...

Today, 6th june'18, i have requested to to switch/replace the sony ten1 hd to sony ten2 hd but customer care (Nikhil) refused to take my request & advise me there is no sony ten2 hd available. This is quite strange how come a big well known company "videocon d2h" doesn't have sony ten2/3 hd available.

Is it fooling us or actually not have the service. Also, customer care peoples are very poor.

Regards,
Ramanandabr...

I have subscription of account 44742546 which I have recharged after inquiring with customer care for 6 months via order[protected] on 29-jan-2018. End date was confirmed by the customer care and it was in august. and the end date changed suddenly to 18-jul. And now on 29-may the date again has been changed to 13-jul. Even after many phone calls the first time subscription was not updated. I have not asked for any change in base pack...

Sir, my id no is[protected], i have sufficient balance in my account, but i cant view the channels, my pack is south silver, my amount is always reducing, only lstv & rstv is working. Whenever i am switching on the channel it asks to check smartcard, it should be properly inserted, so many times contacted customer care, ref no. Id no etc but of no use, y r u doing so, in our area no one is willing to buy videocon dth because of the same problem,...

My subcribers id: 76816739 facing problem from last 1.5years regarding setup box and i raise a request for replacement... But these guys are delaying my problem... My problem id is[protected]
Complaint date on friday and saturday date:1/5/18 & 2/5/18 but i didnt get any response from that videocon d2h company... It's a humble request to you all plz don't take videocon d2h as there service is damm poor....

Customer id[protected]

So few days ago my base pack is upgraded from super gold to gold kids without my consent. I have contacted customer care service and told them the problem. But they keep refusing to listen and said that it is my fault and i have activated the mentioned pack, which i have not. It is done by technical team by there own and i did not upgraded my base pack.

I've told customer support to revert...

My name is arun kumar singh from moradabad, u. P. My videocon d2h customer id is[protected]. Yesterday i recharged my set top box but alss of sudden it is showing "signal not available".
Please resolve this problem asap.

P. S : i know videocon is a good brand and you guys will solve this problem easily.

Arun kumar singh
[protected]@gmail.com
[protected]...

Respected sir,

With heavy heart i shri sumit kumar manna, residing at 23, avenue south, santoshpur, kolkata 700075 is a subscriber of videocon d2h since long.

Recently i have observed that videocon d2h group's public grievance system is nill. They are not entertaining email query through their [protected]@d2h.com. I faced a huge hurdles and problem while cancelling once subscribed addon hd hindi entertainment...

Respected sir/madam,

I have a single door videcon fridge purchased in 2010 that was first serviced by your authorized service center technician manzoor ahamed, darga road, near national college, gulbarga (His contact no:[protected]) after i raised the service request to your call center in october-2017, technician visited and told me that the compressor and cooling box both are not working and need to be replaced by video con...

Hi, i have requested for relocation services from video con. They have informed me the charges as below,
Re installation charges : 400 rs
Relocation kit : 50 rs.

When i told there is no requirement of any relocation kit and i have all the items of previous installation available with me including nuts and bolts, they informed me it is mandatory that this kit has to be purchased.

Next day morning,...