Videocon Industries Complaints & Reviews

I have display problem in my tv, its in warranty, enginer says that its parts not available now bcoz company not make it now & he take 1000 rs for this, then company says we replace ur tv bcoz we dont have that part, then after 2 mnths a tv comes in a box & they take our old tv but that tv is lower model from our tv & thats not new tv its repaired tv & without any stand.
So tell me this is ur service, u give us an old repaired model...

I raised a disconnection request on 15th june and the connection is now disconnected.
I have a balance of 3200 rs + the initial deposit.
No refund has been provided so far and the customer care tells me it takes 2 months to refund the money. This is not acceptable.
If i need a new connection can i pay after 2 months?

It has been 15days and no body even cares to call me.
This is total fraud.br...

I have subscribed to sony ten 2 hd, sony ten 1 and sony sab hd, services for all other channels are available and i am able to watch all except sony hd channels for which i have already paid. It seems videocon d2h service is not providing services intentionally as at the same time i am not able to watch sony ten hd channels but i am able to watch axn hd channel. Please help me resolve this problem...

The 32 ' videocon lcd tv repair at videocon authorised service centre m/s matrix electronics kottarakkara, kollam dist, kerala by paid amount rs 7000/ (Seven thousand only), after 45 days from the repair date the tv became unserviceable and the service asking money for service it again.

We paid the huge amount to repair and no guarantee for their service even 03 months.
This is worst experience we customer facing by...

99604351 is my customer I d, I got called from videocone executive name dipiti [protected] Regarding that when I am doing my recharge refill.
Then I asked her the I want to take credit. So she that I have already taken credit on same day and my account is activated.
I said her that I am still not able to see the channels.
Then she said that your lieing .
And very unprofessional behavior.

Very...

My fridge is less than a year old i got it on the 31/10/2017 and yesterday i just realised it has stopped working.
The light is going on but the the fridge is not cooling and its not making any sound.
i believe the product is still within warrant as stated on my invoice.

.i have been trying to call the customer helpline 39404040 but i cant get through.

Your positive and quick response will be highly...

Customer ID :[protected]
Customer Name : VINAY KUMAR
Mobile No. [protected]
Account ID : 15293080

I'm extremely sorry to say this that I have been going through the Pathetic Customer service from Videocon D2H.

I have purchased Videocon HDR Setup box paying 7500 Rs just because I had an option of 1 TB drive space for recording option. Since 3-4 Weeks I was facing problem in this setup box, it...

Dear sir/madam,

I express my grievance/complaint for repairing of my videocon television. The relevant fact of the matter are as under:

1. I have purchased videocon uhd led vmm50qhozs from vijay sales, piplod, surat on 6th january 2016 with a warranty of 3 years.

2. My tv suddenly stopped working on 25th may 2018 and i registered complaint to vijay sales, piplod, surat on 26th may 2018.
br...

I have booked a new Videocon d2h- HD DIGITAL SET TOP BOX connection through Videocon d2h website on 07/June/2018. Till now I didn't receive the connection and they are denying the refund amount too.

Customer ID:[protected]
Name : Anees K T
Mobile No: [protected]
Transaction Amount : 2220
Transaction Id:[protected]

I have contacted the Videocon d2h customer care server times in-order...

We have purchase videocon television 50 inch last year march 2017, to which we had problem on 10th june 2018 of power switch which gone off and had not been starting, since then i have lodge complain in customer care and followed them up at least three to four time for service as its still in warranty period. To which service provider came on 12th june and saw the tv and without touching he want back and said some part has to be replaced...

Hallo.. I have just purchased videocon 4k tv 43 inch.. After 1 month it stops atomatically. I have written e mail to the company but no one replayed me. I just bought it because it is of indian company and it has logo make in india. Now o will never ever by cheap indian product again. Your company has promised me 3 year warranty. This is the worst experience i have got....

Hello sir,
My
I have recieved a message on 30th March 8:46PM from videocon D2h regarding recharge of Rs. 100/- or more & get Special flexi [protected]@Rs.99/- for 3 months, if I recharge before 31st march.
So I have recharged Rs.200/- based on sms, but they have not applied the sms offer & given other plan which was having validity for 2 months @ Rs200/- recharge. So they have not given the offer which they sent thru SMS....

After more than 50 call and 15 mail and confirmation by videocon d2h to contact me on this forum and on [protected]@d2h.com no one has contacted me and its been 1 month since i registered my complaint, i provided all the necessary documentation for my problem that is wrong id recharged on 26 may, now iam left with only 2 options first to throw videocon d2h set of box in garbage and secondly to drav videocon d2h to consumer court, this is...

I logged a call on 16th june as there is an issue with my tv display. Only part of the screen is showing picture. Other part is blank.
Complaint reference number : mum[protected]
Visit done by engineer on friday, 22nd june 18. As per engineer shivkumar, the panel or tv needs to be replaced by the company. The product is under warranty.
We have not been given any timeline for the replacement to be done. Service cannot...

Dear team,
Myself karamjeet singh.
I purchase a videocon top model 1.5 ton split ac 5 star worth ruppee 28500/- dated 16 june 2018. Invoice no is 361 from manocha electronics abulane meerut up.
The issue is no cooling. Whithin 5 days a major defect. Our complaint no is gha[protected] which is register in 22 of june 2018. Till time no body visit in my house for checking the issue.
Very bad expierience from the...

Am wirting the complaint agianst videocon services. We register our complaint for repairing of washing machine on last saturday dated 16/06/2018. I called on the no.[protected] and got reference id via message i. E. Tha[protected]. I told them to provide service on saturday as i am working 9am to 9pm from monday to friday. They accept it for providing services on next week saturday i. E. Today and told that the process will be initiated...

I have paid videocon industries online through bank transfer an amount of Rs 8250 towards guarantee replacement of TV supplied by them. I have the references and confirmation E mails of the details. They promised replacement before first with in five days of payment and when that did not happen promise was made for replacement before 19 Jun 18. Payment was made on 06 jun 18. But they have not replaced the TV till date . repeated calls to...

Please provide money as per bond in 1st June2010 i purchase videocon d2h TV from pranav electronic he give me a bond after 6 year and 11 months Rs.13000/- money back. I also send by register ad all this document at 31/10/2017 13:58 BY POST RL A RG[protected]IN. After that i call in industries aurangabad he said me cash was not available you must purchase product at Ahmedabad. and give me Mr. Pradeep mobile no. after 6 months i take his advice...

My customer id is 84030500, because of wind direction of antenna changed. This happened often they are not rectifying properly. Every time they are taking 200 rs service charge. They have taken two complaints. Fist one[protected], without doing anything they have removed the this trouble ticket, so that they will show it is resolved and cheat the customer and their top management. Then they have created one more[protected]. They have taken...

Hi,

My videocon d2h customer id :[protected]

Please remove addons in my accounts:-
Hd english - movies and enter (Active)
Star movies (Active)
Star world premier hd (Active)
Cine active (Active)
Movies active hd (Active)
Please remove addons earliest.

I have sent lot of email to your [protected]@d2h.com but no respond.

Could please get...