Videocon Industries Complaints & Reviews

Hello, i filled a complaint for my one year old videocon led tv on april 14, numbered kol[protected]. But my tv has not been serviced yet. I paid part of the service charge during the first visit of the service person and he promised to take care of the problem. But more than one month over and nobody came for servicing!
Please do the needful to fix it.
Thanks...

I have subscribed for south platinum plan plan thinking that all channels would be available as and when needed. I have prepaid for 6 months. But now ten1/2/3 are not available. I have 2 months validity left. This is clearly a case of cheating as many other d2h service providers are providing these channels at reasonable cost. As world cup is approaching if you still fail toprovide these channels please send someone to get your crap set top...

I am getting error message e107-4 on my videocon d2h from 20th may 2018, videocon arranged the engineer visit on next day but engineer visit my place and told me that your service will resume on 22nd may. But still services not resumed and customer care is daily asked meto wait for next 24 hrs. I am waiting since tuesday but their 24 hrs are not yet finish.
Cust id[protected]...

Customer id: 90657301
Stb is not working and it is showing message "scanning satellite st2". Called customer care and have not got a satisfactory reply. They would be sending an engineer to solve this issue and the engineer will. Charge 200. This is a software issue which should be sorted from the service location. One, i don't find the reason of sending an engineer when it is something which they can solve at their end. Two, they...

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Tvsvideocon industries...

Dear sir/ madam

माझे d2h product माज्या भावाच्या (Brother)नावे असून तो id माज्या नावे करायचा आहे
Current name - srikant visvasrao bamane
Id _62622648
Product serial number[protected]
Registered mobile number-[protected]
New name - chandrakant vishwas bamane
Id[protected]
Mobile...

Hi,

My videocon d2h customer id is[protected] . I have recharged with 331 rs (1 months value) as Gold Maxi recharge value on 9th May 2018 . This should give me recharge due date as 8th June but some unknown reason it is showing me 5th June as Due date for next recharge .
I have complained about this multiple times to their help desk no [protected] but every time they are raising new tickets and saying back end team will...

Brought videocon ac on 30.6.2017 and its not working now (Its not even one year completed)
And i registered complaint thrice but no one is responding to it.

Kindly update asap

Now thought that such good companies manufacture such 3rd class products too. Very bad experience buying a videocon product.

Minus rating from my side irrespective with both product and service....

I am a regular customer of videocon d2h from 10 yrs (Id 6231177), now i am very upset to the service of videocon d2h.
I have raised complained on 22 may 2018 (No[protected] and still i am waiting for service engineer.
Many time i have called to customer care but not any positive response found.
And due to this now i am planning to switch off my ac from videocon d2h to other sources

Regards...

Sir i'm santosh kumar upadhyay
Consumer id[protected]
Mobile no. - [protected]
I want to change my costumer name, mobile no. Because the older costumer had sold me the dth videocon and got placed to another place and buyed the new dth fro retail store.
So please sir grant me my request
New name - santosh kumar upadhyay
Mobile no. - [protected]
Thanks...

I purchased videocon led tv on 9/9/2017 from vijay sales borivali west with three years warranty. Within 1 year of the warranty period, the display of my tv has become blank only sound is heard. Since 15/4/2018. On 16/4/2018, 17/4/2018 and 30/4/2018 i lodged complaint with customer care and i was given complaint reference no: mum[protected] response code s31476, mum[protected] response code r42790 and mum[protected] response code s07040. On...

To
The videocon distributor of india

Sub=update or change mobile number

Dear sir,
I am a regular customer on your videocon dth. But i want to update my new mobile number, because i have lost my old mobile number. So, therefore i request to you that please change my mobile number as soon as possible. I will give you my all personal details in the following.
Name=dipul dewri
Old mobile...

Please read the following message... I have raised the issue on 16/5/2018 but till today solution is not provided...

Subject: recharge in my old account

To: "[protected]@d2h.com"

Cc: [protected]@gmail.com, "[protected]@sutlej-rtm.co.in"

I have 2 d2h accounts,
Customer ids[protected] and 12663219
Account ids[protected] and 1256585

On[protected] i...

Within ten months of purchase, had to complaint five times. First of all the service centre number is difficult to reach. Upon managing they r polite and do register your complaint, duly technicians arriive, but they r just totally incapable of rectifying it. Again tried to reach some senior manager or technician, but have been unable to as they refuse to deal with any complaints...

I had purchased the split ac of the above model and serial number from dealer sargam electronics gurgaon, on 10/02/2018, invoice no: gst-plaza-4638.

The ac has not worked ever since it was installed as the ac gas has leaked and i have logged the complaints with sargam electronics on the 29/april, gur[protected] and later again on 02/may, gur[protected].

Both times the service agents have come and done the nitrogen...

I am using a videocon dth customer id is 80157754 & my monthly package is new gold speorts which is 380 per month & i have taken sony ten 1 additional which is 10 per month so its 390 per month but in this month i have been recharged today of 400 & they told now your package is 400 per month from last 3 months i have been recharged of 400 & my validity is from 19 to 19 every month but now they says it is valid from 19 to 16 next month so...

I have purchased videocon d2h. My customer ID is[protected] & my name is Deependra Kumar but instead of my correct name your data shows Depedra kumare yadave. So please correct my name in your records and also address instead of your records my correct present address is VPO MANAI AKRABAD ALIGARH 202121....

I'm unable use the service as the set up box is not working, hence i called customer service for a solution and they were not able to speak any other language apart from hindi, i could not understand hindi so i asked how to change the language, they said i need to call from my rtn registered phone number, my old phone number is not working anymore, someone please give a solution for this, customer id:[protected], rtn: [protected], new: [protected]...

I had lodged a service request on 13th of may for servicing of my videocon ddb led TV, the customer care guy said within 72 hours technician will visit and solve the problem, today its 18th of May and yet no one has came for servicing, calling the customer care is of no use, everytime they say in 24 hours tecnician will visit, later they provide me with phone no. Of so called "area manager" but they don't pick up the call. Finally yesterday...

I had sent an email on 14.05.2018 @ [protected]@vgmail.in as well as sms to 53030 at 2 times till date, but very regret to say that there was no response till now. Even the local technician is not attending my calls. The cover of the dryer tub is broken and its needs replacement.

Please depute your technician to repair my complaint immediately.

Mahesh iyer...