Videocon Industries Complaints & Reviews

Hi team,

I purchased a 32 inch videocon tv as per diwali offer norms published in toi newspaper dated oct 31 2015. I choose mentioned retailer ie pirgal electronics and from them i purchased my tv on 01 nov 2015. On 23 apr 2018 i registered for tv service thinking i am covered under their 5 year warranty but then to my surprise i came to know

1. Tv sold to me is a 2 year old model ie month/year 092013 instead...

I have paid an amount to recharge my d2h videocon connection no[protected] in the name of rajdeep singh s/o gurdev singh but was neither credited to my d2h account nor refunded to my saving account from which payment was made till date. The recharge was done on 29/04/2018 vide ref. No.[protected] and[protected] for rs. 32/- each. As i have talked to d2h customer care but not getting proper answer to my query.
Kindly resolve the...

I have registered for service about my led tv 32. Which is in warranty, when your executive came we explained him the problem is not consistent but it occurs most of the time. When he arrived he did not touch the tv and said it might be cable issue, and took 350 charge even tv is in warranty, did not have the receipt. Again next day we sent him video recording, then he said i will come tomorrow and take charges again. But still he did not...

I raised the compliant 18th April 2018 regarding set top box remote not working need to replaced. (customer#[protected], name-shivakumar), & mailed also not responding at all,
till date complaint not yet resoled and I check with customer care they are telling your complaint is closed.
I contact with nodal officer Karnataka they also not responding
please take the action please do the needful for the same

lokesha...

My id[protected] a/c no. 17002782

i am getting signal from 1st may 2018 3.30pm onwards.
given complaint to customer care, they promised me to rectify within 24 hours. But still no body come . I called so many times to customer centre but there no proper answer. without watching channels through d2h, my balance are getting down for two multi connections.

videocon become worst now a days.

selvaraj...

Hi d2h,

Subscriber id[protected]
Name shafique khan

I have associated with you for more than 7 years but from last 2 years i am fed up with your worst service and customer exp. After every 4-5 month your setup box started problem. After your visit you give the solution of replacement and make me assure that this will be now fixed and no issue,
But after 4-5 month again the same issue and the...

Sir
Sub: videocon paisa vasool offer 2010

I had purchased a satellite (Lcd dth), videocon tv and obtained a bond for rs 11, 000/- to be redeemed after 6 years and 11 months. I had sent the following documents to the universal digital connect address in aurangabad 431 105 on 12th nov 2017.
I had sent 1. Original bond no 19140 for rs 11, 000/- duly signed 2. Copy of bill of the bangalore dealer girias, 3. Aadhar...

We bought videocon (Model no vkg50fh-fda) from vijay sales borivli east on 27.05.2015 under warranty (3 years) for rs. 55990 (Aprrox. 56000) requested for repair : mid of february 2018 since the part of the tv was not available, they offered replacement with a new videocon tv of 50”. We surrendered the tv by visiting the factory of videocon on 19.03.2018. We were then promised that videocon tv (Model no. Vnv50q549samp) will be given. But...

Dear sir/Madam,
I am the customer of videocon DDB LED SMART TV *SERIAL NO* 6387471 which was bought by us on “14 March, 2017 “ nearby Shop Vijay Sales (Konarak arcade, Bldg No -D, Gr flr, Gharda circle, Dombivli east) ..
Since we hv bought the TV we hv Display damage for that the mechanic has charged 13390 in which 12800 Display and 590 der charges.We have made payment sincerely but we hv recieve the display changes irrational...

The Videocon Airconditioner that I have, gives some abnormal noises.
As the product is under warranty, I tried calling the customer care number, sent service SMS as suggested in the recorded voice, sent an email of the issue and also logged an online complaint in their website as well. Every time in the phone call, there is a recorded voice saying; "All customer service executives are busy" I have literally waited for almost 16 to...

There customer service number not working
I bought a 3d tv for inr 60000 from vijay sales, delhi, lajpat nagar.
Its display failed last year and they replaced my tv with non 3d tv. Replacement tv failed again. I sent svc message to 53030 as per their website, with no response till now. I am no where now. Not sure whats going to happen next. Will i loose my 60k....

We have shifted our residence from howrah to kolkata on 16.04.2018. We have contacted Videocon D2H Customer care for de-installation and re-installation. De-installation was completed on 14.04.2018. But for re-installation we are facing great problem. We have made several complaint since 19.04.2018 for Re-installation vide compalint number
Complaint no.[protected] dt 19.04.18
Complaint no.[protected] dt 20.04.18
Complaint...

My id is[protected]
Msy stb is stuck on Scanning Satellite st2 from today morning. The scanning process complete to 100 but no progress after that and there is no problem in stb itself
I called customer support and talked to mr.amey the technical supervisor but he said the engineer will visit and it will cost me rs200 for the same.
Why should i pay i already done recharge then for what u r asking money.
This is...

My videocon d2h customer id:[protected]
Complaint no:[protected]

My videocon d2h is not working since 11th april, 2018. I informed their customer care several times. Customer care confirmed me 3 times (On 3 different days) that they were sending their technician on that respective day. But no one attended to resolve the issue till now.

Restoration of the service is very urgent for us.

So,...

I want to change my registered mobile number in vediocon d2h. As am not using my previous mobile number anymore.
How can i change my old number to new mobile number.
Now my vediocon d2h connection is interrupted so i want to continue my service. For that i want to change my registered mobile number.
Kindly plz help me out for this.
My customer id is[protected]
Tia....

In dated 13.04.18 arround 6.00pm service not available. Customer
Id[protected]. And call customer care registered complained. Complain
Id[protected] but no engineer visit 14.04.18. Then call customer care
They again complain logg id[protected]. They assured resue resolved
Within 48hrs. But no one dnt call back in your side. When i call back
After six days your side replied call closed engineer side, why closedbr...

Hello sir,

I registered a complain that my videocon d2h is not working. I kept on complaining for 3 days and then the engineer came over. When he came over he did a temporary fix by fixing it with tape and said part he will install later and took money from my mom. Engineer came over to my place took rs 200 cash from my mom and you guys also deducted rs200 from my account. I have been complaining about it for past 4 days to...

Hi videocon d2h,

This is to inform you that i, debojyoti basu, platinum hd customer of videocon d2h, lodged a complaint against "signal not available" issue of 19-apr-2018 via email to "[protected]@d2h.com". After that i didn't get any service reply mail/call from videocon d2h. Then after this email i've also contacted with your organisation, regarding this issue for 2 times over telephone call (Customer support: [protected])...

I have given a complaint for the malfunction of my stb on 'thursday 5 th april 2018' and my complaint is registered on complaint no:[protected]. Now, 17 days gone, there is no-one take any initiative to resolve this problem. I have called the costomer care to know about that but the customer assistant not give me appropriate reply. Will you please solve it?...

I am a vediocon dth subscriber since last 3 year i had registered my number [protected] at the time of subscribing,
But now i have lost my that registered mobile number, due to which i am not able to get better offer and even not to do change in my subscribe my plane,
So i request to change my register mobile number and my new number is [protected]....