Videocon Industries Complaints & Reviews

We have been frustrated with videocon forever, all the complaints go in utter vain and distress. No emails and calls are responded. Every time one tries to submit a complain, they charge you a sum of rs 300. Out of 30 days in a month, 20 days there is no signal. They will not respond to your emails or call unless you agree to pay a charge of rs 300 for their faulty product. This one time the executive literally came and pressed a button,...

I had done a recharge of my videocon dth for 1 month @ 205 rs but i had got the recharge but the validity of recharge was just 20 days instead of 1 month so please solve the problem or i had to take necessary action against you. My contact number is [protected] call me regarding this problem. If the problem is not resolved in 15 days i will take action against you and videocon....

Videocon had an offer in 2010, in which if i buy your product, i will get 40% refund after 7 years. I have bought a tv under the scheme and now refund time is already due. I have already submitted all the requisite documents in the month of october 2017. However, now your team is continuously making excuses since last four months and delaying the refund. I tried calling your designated call center several times but in vain. I don't know to...

My videocon d2h registered mobile number for customer id[protected] is [protected]. This mob no is permanently of thats why i cant change my registered mobile number. Now please change this no to [protected] so i can change my plan and add ons...

My name is atul katiyar...

Email id [protected]@gmail.com

Please inform me and resolve my problem......

I got a money back certificate for an mount of INR 11000/-, on purchasing a DTH Satellite LCD TV model 3204 on 26/06/2010.

I have send my money back certificate for maturity to Videocon industries on June 2017, but still I did not got my money. I have tried to contact multiple time but not receiving any response.

mail detail is as given below...

Gmail Ashish Mangal
Request to share the...

I wish to change my registered mobile number as my old number ([protected]) is now out of service. I have changed my mobile number but i am not able to login to videocon dth portal to change my subscription plans as otp is required which i cannot receive as the old rtn has already been deactivated. Thus i would like to change my registered mobile number to my new number ([protected]). My customer id is[protected]...

Tortured by Videocon since a month. I have purchased a Washing machine of Videocon from Vijay Sales and it hasn't been a year as yet and my machine doesn't wish to start. According to the Videocon employee its a problem in the PCB unit of the washing machine hence the machine is receiving no power. Its been a month that I have been regularly calling up the service center to get a repair done for my product but the only response I get from...

This is to bring to your notice that i am having way too many problems with my tv which i have purchased from your reputed company.
When i had first bought the tv in january 2016, that tv itself had to be replaced immediately because it was faulty.
Then the replaced tv also started giving me problems due to which it had to be replaced again with another tv (You can kindly check my records for the same).
Now this tv is...

Please try to change my old vedecon d2h old mobile no, it was missing, yet i not use this old no, due to changing residency from west bengal to karnataka, i m using karnataka circle airtel sim new, i missing mobile with sim in journey in train. Below are my details ; name: amir thapa, vedecon d2h i'd:[protected], old mobile no:[protected], new no:[protected], please consider my request, thanku...

Dear sir,

We have purchased the videocon television 42 inch against paisa vasool offer bond no.17039 customer name-adesh jain, i have paid the remaining amount of television approx amount 25000 through dd on 2 jan 2018 and payment is recieved also to your videocon bhopal office which is located at shela arcade mp nagar bhopal. But the television is not delivered to me yet now almost 1 month is over there is accountant gautam...

Sir, i purchased a vdeocon (Vsn33wv2mda) air conditioner on 01 april 2017 from nandilath attingal branch at thiruvananthapuram dist.in kerala. The branch had taken installation charges also when i bought this product. But the installation is not well & proper (Connection between unit and ac is not fully covered). When i had noticed this i contacted the branch, they told me that it will be solved in first service time. But first service time...

Dear sir/madam

This is to inform you that i had purchased a videocon washing machine "videocon60dtgl/dm washing
Machine set" model no "vt60dtdm-fav" serial no-"[protected]" dated 13/02/2012, cash memo no -
"gc/011331/11-12" vendor great eastern trading co. A defect was notice on last september 2017 and
Service request no "kol[protected]" was raised. Mr anal mukherjee from videocon authorised service...

We have requested for a remote change for our videocon d2h id 61625165 and we were informed that the remote will be delivered within 24 hrs and a charge of rs 250 will be collected for the same. But even after 4 days they have not given is the remote and each day the engineer says he will bring tomorrow. Fed up by this we again called customer care and was surprised to know that our complaint stands cancelled as the remote was delivered....

My brother is a current subscriber of video con d2h. His customer id is 89717099. The subscription is registered under the name of shekar r. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to malkaiah m, which is my brother's name as he is using and paying for this customer id. I am mentioning...

Respected sir/madam, i had purchased a television from vijay sales about 1.5yrs ago from which did get spoiled about 6-7months ago and now again. I called the service centre, they did come to visit, took the transport charges+visiting charges, it's been 3 weeks since then i haven't heard anything from them. We do not expect such things from a huge company as yours. My tv is under warranty and therefore was told that i may get my tv replaced...

Customer ID: 85850348
Daily 5-6 times, I see E04-4 : Smart Card Error. Every time customer care needed to call. They ask restart. Sometimes solve sometime they send executives chargeable of 400 Rs.
Why should I pay Everytime for those foolish cheaters. My Set-top box was new and in warranty but after warranty over it started showing error. I upgraded it by paying some money. But still it shows error.
I am filling case...

We been following up with videcon customer care since month of our led tv replacement which is pending since one months. Every time i call to customer care i get same old responce we have urgently forwarded email to service centre you will get the call in next 24 / 48 hrs.
Led purchase on 25 dec 2015 from vijay sales - prabhadevi branch with 3 years warranty and in less than 2 years product had black light issue - no video only audio.....

I had registered a request for d2h shifting on 7th of jan. The call centre executive who had attended the call assured me that the things will be done on sunday itself. And please note that while registering the compliant i had informed him that there is a need of additional cable around 5 metres. I had waited for the engineer call for the entire day. But nothing happened. Next day i got a call from your engineer at 1 pm and he visited the...

Hi,

I am videocon dth subscription with id 43290079

I had purchased dvr by paying rs.6500 and i used it for some time.

Now, this device is not working and it got replaced by normal setup box by paying again rs.400 which has lots of issues, like no simulatanously recording like we had in dvr, no arrangement of favorites channel, very irritating way to fast forward, rewind record play… in short...

From sunday (07/01/18) around 12:00 pm on wards, the picture (Black screen displayed) and sound are not working in my tv, but the channel name / program name are displayed. Today (08/01/18) i have given the complaint and the technician came to my home and rectified (He did restart / enter the password) then he charged rs 200/-. I refused to pay the money due following reason.
1. He didn't change any spare.
2. There is no fault...