Videocon Industries Complaints & Reviews

Dear videocon care,

I want to informed you that while recharging through pay tm website for my annual rechaged of platinum hd pack by mistakely i have done recharge to 10171040 instead of my customer id[protected].
So i immediately called videocon d2h customer care and as confirmed with your customer care it is wrongly credited in to someone else account mr. Virender,
I request you to kindly give credit of amount...

My videocon d2h id is:[protected], i have made an online payment in videocon d2h site for 3 months pack for rs. 1, 350/- on[protected] at 10:33 am thru sbi debit card. The amount of rs. 1, 350/- was debited in my account but it was not recharged. And till not the amount was not refunded to my account. Several times i have called to customer care of videocon d2h, they would say that the amount rs. 1, 350/- has already been reversed to your...

I am having d2h connection since it was launched and i am facing certain issues with the d2h. I called up your call center and spoke with manjinder singh sr. Supervisor punjab center & vijay partap they are not able to resolve my compliant and asking me for unnecessary charges which in my earlier service queries has never been charged where in engineer has also visited my residence earlier now you are asking for charges. I asked him that...

Dharmesh kshatriya: hlw... I m kshatriya dharmesh i m your customer and i m not happy & satisfied with your product quality.
On january 25, 2016, i took a 32-inch tv of videocon from sales india, which has been spoiled twice, so far in 1 year.
I asked your customer officer four to five times to help talk on the phone but they did not help me.
That's why i want you to change this tv to me. Otherwise i complain on consumer...

Hello team,

My customer id is[protected]

I am getting error e04-4 smart card error, when i called your call center i was told that they are running some command in background which will reset the box, but nothing happend.

Then i was told that they will send a tech to check for this issue, for which i have to pay rs 200.

Last month, i had same issue for which tech visited, positioned...

Previously i ve complaint on 12th nov and rply fro u i. E. Videocon came to email u abt my problems in detail. I ve sent email to u at [protected]@vgmail.in 5 days ago but still no response came from ur side. Its clearly seen that intentionaly u r not responsing to the promised services. Just fooling around customers. I ve also attached a video file of the malfunctioning of my washing machine so that u can help me but in vain. I ve been suffering...

Hi sir i had taken a videocon android mobile at guntur district at (Ap) pincodee — 522001 at 3 months before since recent after 2 months used my moble touch is not working i had gone to shop where i had buy
The shop owner given service centre a dress at brodipet 2/4 centre name is shubham communication but they are telling we are not doing service for videocon mobile i asked why — ?
He is telling — 1) no spare parts r...

Customer id 55558831 name: mahesh videocon setup box in my house isn't working so i called customer care and registered a complaint, they sent an engineer he replaced the box with another box he took 400 rs. For visiting 200 rs. And for setup box 200 rs. And said to us that it will work or activate in 1 hour but it is also not working, i called to customer care and said this issue, they said they will send engineer again for free of cost...

I purchased a led smart tv of videocon in diwali offer worth 67000/-. The only reason i decided to take the chance with videocon was because of the 5 years warranty. One day after 2 years, the tv went dead while watching. The technician said that replacement parts are not available and so the case for replacement if tv was forwarded. After struggling with the company for 4 months. A tv was delivered to my house. On checking it was found that...

My videocon mobile (Imei - no. [protected]) was given for necessary servicing (Under warranty period) on 19.08.2017 at apace sollutions guwahati - 781005 which is a recognized service centre by the videocon moblie company but they have not yet returned back my mobile till date, i. E - 20.11.2017. I have contacted them so many times and written e-mail also but they are still unable to give any reply about the mobile....

Videocon 4k uhd led screen in black spot an coustomar service is not replace this led hamari complain[protected] sai registered hai or service center is not responed to this complane my complan no is [10/10, 6:46 pm] dear customer your reference no is gha[protected] [25/10, 1:07 pm]
Dear customer your reference no is gha[protected]
Hamnai 6 time complane kari hai this product in under warrenty or is ka compain hamai koe bhi respond...

Select sd1 and select sd2 are available in every other platform and still videocon has not brought it to their list of channels. When every one is telling about future is football and stuff. The channel which shows premier league is still unavailable in videocon. When we call the customer care. They are clueless about the existence of such a channel poor service from videocon....

Customer care person told be your bt dongle is not supported, please buy bt csr 4.0 dongle. When i purchased same & checked on stb still its not working.

After that technical team person from videocon d2h saying that stb (Hd6666-rf) is not supporting any bluetooth dongle.

What is going on? Why customer care person told ne buy new version bt dongle once again?

Regards,
Somnath...

Dear sir/madam,

I'm a retailer from perambur, chennai. And i had sold a dish d2h to a customer whereas my employee had mistakenly registered wrong customer name and the customer wants it in there name and making a huge trouble. Kindly, look in to this issue and solve this which would bring a good name and service of your company to the customer. Customer details as follows:

Customer id :[protected]
br...

Customer i'd[protected]
Contact mobile number : [protected]

I tried many times to your customer care but very poor response
Channel no 925 stare cricket activate only one day but you charge rs. 45/-
You mentioned one day charge rs.1.5 but u deduct 45 what this?

I have select star cricket english version but you activate hindhi verson.
I am totally disappointed your services. I am...

My customer id is 94949663. Just one month validity of the connections we need to call service engineer and have to pay 200 rs also the components have been overc harged and the lnb which costs 200 rs is charged 400. Thewre is no bill whatever the dth says its final. Two connectors mere 100 rs were charged to me at 800 rs. Videocon being indian brand looting its customers...

My videocon 42 inch led tv which was brought with 3 years extended warranty, suddenly stopped working on 1st august 2017.
I called the customer care on 8th august 2017 after which an engineer was assigned to solve this problem.
The engineer arrived on 12th august 2017 and opened up the tv, took photographs of the tv parts and went away.
Almost a month passed and i got no response from the engineer and videocon services....

I have 2 videocon d2h connection
30198156 and[protected] when i logg on to website it show details of 30198156 this is surrender by me so please delete it
Due to this custom it i can not access our new id[protected]
In both login user id is same
Please delete this is from 30198156
When we get new connection with customer id[protected] i request to customer care representative to delete my old i'd and assign...

I have purchased videocon d2h. Last year December 2016 and I contact your costumer care but not use plz change the name .My customer ID is[protected] and my name is VENKATESH K but instead of my correct name your data shows ANILKUMAR TR. So please correct my name in your d2h records...

Dear sir,
Under my customer id no.[protected] i have foll individual products only one of which i want to continue and rest 3 to be discontinued. Let me know the procedure to do the same since i have been conveying the same to your call center, followed by an earlier email sent, followed by a stb complaint today.

Product no. Future recharge/discontinue
1. [protected] discontinue, not to be charged
2....