Videocon Industries Complaints & Reviews

Dear videocon care,
I want to inform you that while recharging through paytm website by mistake i have done recharge to customer id 7432015 instead of my customer id 74320175. I request you kindly credit the amount to my customer id 74320175

Wrong customer id : 7432015
Correct customer id : 74320175
Recharge through website : paytm upi
([protected]@paytm) from [protected]@paytm.
Amount :...

While transfer of p.gopalreddy old custamer id number[protected] was given the same d2h connection to me so please change the customer name with new phone number and the same id of d2h[protected].
new name P.THOMAS Phone number [protected], nayudupet, ayyappareddypalem villege

thanking you

P.THOMAS...

My recharge plan was ₹285 since 2 years and without any intimation on mail, message or call videocon have increased the price to ₹300 and even i buy star sports 1hd channel for ₹29 for 1 month as per i’ve discussed to customer care at the time of purchasing this channel. But after some 10 days the price increased to ₹45 again without intimation and now customer care is saying...

I have closed my videocon d2h on 28.02.18. The reason behind this that they have discontinued the channel on 9th February prior to start of India South Africa one day match. I have made various calls on that particular day but no one responded. Immideately I wrote a mail to them and after various discussion I opted to discontinue the same. Last one month back they have informed through mail that sum of RS1645 will be refunded within 15 days....

Hello,
My set top box everytime on its own was getting rebooted in every 15 mins for that I complained, engineer visited and changed the BOX ( I assume it was duplicate) and take the fees accordingly but again same problem arised . when contacted customer care again they again arranged engineer visit but this time engineer says he is not having replacement for my set top box( although I was told that if problem persists within 30...

I am your DTH customer since last many years . Recently i have observed that some channels (about 10) are discontinued without any information. example E24, News X. when we have paid for the whole package you have no wright to do so Under this circumstances Please return our Money With Computation .. Failing which we will approach appropriate authorities & press.
Awaiting Your Immediate Action.

PLEASE CALLL
br...

I have a videoconddb smart led 40 inch tv... As thier was a problem in motherboard the techinicanvisit and replaced all with the new one, but he forgot to fix a small display material due to which the screen is not properly visible. Then again complained to customer carefrom then they just sayproduct will come in next 5 days, every time i call these is the ans.
Mum[protected] will be serviced by sunil[protected], svc point [protected]...

I have been using videocon d2h services since january 2014. I had no issues till i upgraded to hd set top box. I was forced to buy the platinum package (Most expensive one) to upgrade to hd. Its been over 24 hours i have been calling customer service number, half of the times it gets disconnected unresponsively or their so called "supervisers" are disconnecting the calls following their golden rules of customer service. I am paying for services...

Dear sir,

I had complained of 9 april regarding my videcon d2h my id is[protected] also had been registered so many time to customer care centre with higher authority at floor manager but no one resolve my problem. Also mail to vedicon customer care mail id but no any auto confirmation that your mail has been received will get touch with you soon. This is kind of vedicon d2h services.

So kindly look into on higher...

Hi,

This is to inform you regarding my recent experience with videocon d2h. I am very much disappointed with the kind of response i have received for my simple transfer request.

I have recently moved to a different building in the same location & raised a request on april 4th for transfer of my d2h service. The customer care representative noted my request. However, the scene has started since then. Daily i...

I have recharged my videocon dth account (Customer id :[protected] for rs 380 yesterday pressuming that the plan would be new south gold sports through freecharge. But the plan activated is south silver even after deduction of rs.380 from my account. I have been trying to contact the customer care service but i could not get in contact with them. Please do consider my complaint as a request and provide suitable solution to get the desired...

First of all i am using videocon d2h since last two years. But from some months channel not working always says dense cloud but in crystal clear sky how dense cloud come. I complaining regularly but every time customer say that they will provide system engineer for problem and you have to pay 150 rs.
But why are we fool. Everytime looting customer. I wish you resolve my issue. Otherwise no problem. There is no problem there are many...

Hello team,

Please change my videocon d2h registered mobile number.

Already registered mobile number [protected] this number not working now
Kindly change my number into [protected]. Customer id :[protected]
Customer name rukmini k r

My recharge is going to finish kindly help me to change my registered number.
Which i already registered number is not working due to some of the...

Dear videocon team,

I have purchased videocon ddb tv on 1st week november 2016, at (Vasanth & co) theni, tamil nadu.
At the time of purchasing seller told me that tv with 5 years warranty.

Now i have a problem with my tv and i called videocon customer service and booked for service engineer visit on 26th march 2018.
He visited my house on 27th march 2018 and quoted rs.1100 + shipping charges of...

I was trying to call videocon customer care but always it is busy so that's why I am posting my problem here my kids accidentally subscribed flex kids add on but I don't want that in my package do please unsubscribe flex kids as soon as possible because I dont want to pay more so please try to unsubscribe flex kids as soon as possible.this is a humble request...

I want to register my mobile number to my videocon d2h account. Before it was registered to my account but now when i sent message to videocon they replied that mobile number is not registered. Please help me to register my mobile number to my d2h customer id again. My videocon d2h customer id is 57808134 and my mobile number is [protected]. Please reply soon....

We do not get the star sports channel in our TV we did the recharge of Rs. 200 but even we cannot get that channel on our customer ID is 59288209 please make the channel visible immediately.
NAME: RAJENDRA ANKUSH SAWANT
Old no. : [protected]
New no. : [protected]
Change no. : [protected]
We want to change registered number details as above....

My D2H is not working it showing error message "Scanning Satellite ST2". Regarding it i have called to customer care but not get satisfactory response from customer care & telling for Chargeable visit & this issue can be solved by customer care by using networking software, but they are dealing & forcing with service engg visit and it's chargeable.
Why should I pay for application related issues ??...

I register a complaint today in the morning, shahnawaz was the one who came in the evening to resolve the issue, during this he was clearing the pipe connected to indoor, due to the force he was putting the indoor came out of the wall, it is total his mistake and now he is saying i have to call installation people and get it fixed and has to pay for it, he was very rude and misbehaved, please take proper actions...

Hi team,

I did recharge of 435 through paytm on march 7. I got the recharge successful message. Thing is that i already had balance when i recharged. That recharge should have reflected in my account but it didn't. The customer number is[protected]. My set top box is showing insufficient message. Kindly look into this on priority since my old balance is about to expire and new balance has not been reflected onto my account.br...