Videocon Industries Complaints & Reviews

I bought a videocon fully automatic top load washing machine on 4th dec 2016. Bt aftr few months it started malfunctioning. Twice i complaint about the problem and twice there service man came but could not fix the problem. 3rd time when i complaint, the same serviceman came but still could not fix the problem and over that also took the service code from us and closed the complaint reporting as okay. After that once i went to the store from...

Dear sir/madam
My father is currently subscribed videocond2h. His customer id "55671115". This subscription under the name of kanakaiah a a a... He is no longer in our account. I have successfully however changed the register mobile number from my account by logging into it, but i am not able change the name. So i request you to change the name kanakaiah a a a... To ramesh.
I am mentioned the below again.

Customer...

Incident reported on 21oct 2017
Customer name : alok shrivastava
Contact no : [protected]
Incident : volume of tv suddenly stop working
Part changed on 25th oct and again on 30th oct it stop working, again complaint raised on 31st which is attended on 2nd nov by tekcare india pvt. Ltd. But technician said that the mother board is damaged and even the tv stop working, there is a problem of sound bar which were replaced...

Dear sir,
I am valuable customer of vediocon form last 6 year. I would like to inform you that my name was mentioned wrong in your master as the time of instalation. I have several timed informed your customer care as wells as mail return. I have given all document instalation time and also given same on relocation time,. But still my name was changed.
I have another connection in my name at my home town mangalore, that customer...

Complaint regarding my washing machine has been filled on 22/10/2017 and complaint no BAN[protected] was assigned. A service centre person has visited and said there is issue in PCB which needs to be replaced. According he is brought one PCB bill for the same is attached herewith. After replacing the PCB also machine was not working hence he took the PCB and assured that he will replace with good one. Whenever I call him he says on one hour...

Sir
Me gwalior m. P. Se raghuveer nikhra c/o gupta mobile meri complaind videocon company ke duara service band kiye jane ke baad bache hue paper rcv bapis liye the jinki company ke duara mujhe riciving di gai he par 1saal se bhi jayda samay hone ke baad company mujhe payement nahi kar rahi he pahle company kahti rahi ki payement ho jaayega wait kariye par ab videocon duaa mujhe kaha jaa raha he ki aapke paper rcv humare company...

We had purchased this 3d led smart tv around 1.5 years ago which is still under warranty suddenly went off due to some technical issue and we had logged a complain on which the company said they cannot repair the set so will replace it.

But later they are sending us lower grade models that are almost 28% less the mrp of our model and not even ready to extend the warranty nor are ready to issue the refund for 3 months now. br...

I have purchased videocon tv from gulati electronics on march'2017. And few days later there was issue with the tv screen. Despite registering the complain there is no response from the videocon local emp nor the dealer is supporting. I'm getting harassed by them from last two months. Please find the complain no's - luc[protected], which is closed by them without resolving the concern. The new complain registered is luc[protected]. Kindly help...

I am your existing customer since last 4 year. My id number is 74492126. I am resident of cavery apartment a1 903 gomati nagar vistar lucknow. Yesterday i made a request for an other connection to your local office. They sent mr muzzamil for this job. Starting his efforts were to use his wire on the pretext of your wire is short and joint is not advisable. They installed existing and new on same antina. They charged rs 2000/. For 41 meters...

I had sent the bond for rs.12000/- on 25/05/17 thru speed post on their paithan address. I wrote 4-5 mails on [protected]@vgmail.in. My money back certificate no. Is vg/0510/32169 dt. 006/07/2010 to be matured after 6 years 11 months.

No response from videocon industries ltd. It is a clearcut cheating by the company.

Rgds
Arvind somani - mob.[protected]...

In less than a year of purchasing an led tv from videocon, the sensor in the motherboard is damaged. Cannot even use the remotes.

I have continuously called, complained, followed up - with the technician as well as the area office.

It has been 10 days and none of their representatives have any idea when they will get the replacement part. How are there no parts available?? Or is the problem so common that they...

Sir, i bought my television on december 11, 2014 and the tv got spoiled on july 2017 which i compiled the customer care on 16th august and came and watched the tv and said that the tv should be replaced and went with the tv and said we will come to the tv in 15 days, but despite repeated contact, their headoffice aurangabad, noida and customer care have contracted everyone, but my tv has not come so far, so i am worried you've been a complaint...

Sir/madam,

My customer id :[protected]
My rtn:[protected]
My name is sathish kumar st but in account it's entered as sathish kumar sj, kindly correct my name as sathish kumar st. I have already raised the issue through voice complaint, but they said i can change it myself through login in website. I tried it but i was not able to change it. Kindly change it....

Now i am using relance dish, as per a message received from vediocon i condacted to the said mobile, yesterday a custamer care exi; called me and gave the detailes to change the connection to vediocon and also told " to pay only rs.235/ only and smart card of reliance dish and told the technition will come at2.30pm and install the system without any payment... But today the distributer called me to pay rs435/ he is not ready to install without...

Pathetic services given by videocon D2h
as i complaint earlier but the same problem arise again and again
they sent service executive also, but the problem remain the same.
never ever recommend this product again even the customer care executive dont know how to talk with their clients. customer id 97638138...

Date: 5th november, 2017
The below matter is already mailed to [protected]@ygmail.in & [protected]@ygmail.in on 5th nov at 7.20 pm

Dear sir/madam,

I had bought a videocon smart ddb led vju40fh18xahfda bearing serial no.[protected] from vijay sales at mira bhayandar, dist. Thane 401107 outlet on 19th april, 2016 (Around 18 months ago) with the 1+2 years extended warranty.
On 29th october,...

Service r not good i have ordered lots of time my d2h remote control but yet not to come. All engineers are not professional.&customer care service is not good. Pls i will request u say what is refund charges i will surrender my conection. Because engineers r not repair product properly. I have complaints again & again but no solve my problem customer care employee not understand properly they all r uneducated....

Hi videocon team,

I am yogesh subhash sathe (Customer id[protected].

Please change my rtn from [protected] to new rtn [protected].

My existing contact number will get experied due to some network challenges so requested please change my rtn to new rtn to avoid any service disturbance.

If any help required from my end please let me know

Please do the needful on priority...

Hello team,

Request you to please share service center address and contact number for sasui mobiles.
Service center list is not updated/ wrong information available on sasui website.

Please send me the sasui service centers details for below mentioned location:

City : thane (Mumbai)
State: maharashtra
Country: india

Thank you!
Rahul lamkhade
[protected]...

Customer is:[protected]
I asked to deactivate my addons all star sports hd and wb they said we will remove wait in line when i call to them there is no proper response from the videocon cc people after waiting 15 min in line they said we removed, but they lied to me the addons are still going on and i did not get any msg to mobile, again i called to the cc people their behaviour is rude can't speak polite to the people, they are chit...