Videocon Industries Complaints & Reviews

I am Sandeep Chaturvedi having customer id no 60793477. I have been calling your customer service from last 72 hours but yet my complaint (Signal not available) has not been resolved. First complaint I made on dtd 2 July 2016. From last three days I am unable watch television, eventually only because your engineer failed to visit.
These three day delays in service have made me loss of my money and valuable time which I wasted behind...

Due to the signal disturbance in the Videocon D2H setup box called the costumer care for the issue resolution. Firstly the have registered the complaint in the third call and after registering no engineer came for visit.

Engineer called once on(30th Jun 2016) for the address but still no one came. Date 1st called: 26th Jun 2016
Complaint registered date: 28th Jun 2016
Complaint ID(WOID): 44201034
Please...

Videocon d2h setup box hd6666 me recording nahi hota hai...

I have been a customer of videocon d2h service for last 5 years.My base pack is new gold sports which will terminate on[protected]. Despite several complain to d2h customer care no action has been taken...

I bought videocon 4kd2h subscribed new south platinum HD,
i am not getting all eenadu (ETV/ETV news/ETV movies_channels.

i called customer care phone ringed and answered, saying all my customer executives are busy. almost for 15 mins....

Sir,
I have rechrged d2h connection by making an advance payment of Rs.1305/- for a period of 3 months in the month of May 2016, Rs 435/-. wherein I was getting all Asia net channels. However, from 28th June 206 d2h abruptly withdrew all Asia net channels. On an enquiry with the d2h I am told that as per d2h new policy for watching Asia net channels I have o make an extra paymnet of Rs.61/- per month. When I said I had already made...

This is regards with the complaint raised on 24 June 2016. Below are the details of the complaint launched
• Lower portion of our refrigerator was not cooling & freezer has sufficient cooling (something wrong with the lower portion of the refrigerator)
• Complaint # DEL[protected]
Complaint was assigned to Ashok [[protected]], SVC Center [[protected]], and SCode S82153
• Ashok visited home to check the problem...

[protected] my coustomer id
[protected] my contact no.

signal issue from past one week.called coustomer care they said i will have to pay 200 charge for visit/...

Hi Videocon D2H,

I am a customer of your D2H service, however from a long time I am getting many call from your tele caller. Please stop this bull instantly or else I will switch over to other service provider. We dont need any promotional call in future. My customer ID is[protected]

Regards
Bela Baji...

Today due to rains, our services were not available since afternoon in our soceity, as we hv common dish for our wing.
But now it is restored but mine is still not started & getting msg signal not available.. On calling ur customercare they says you will charge rs 200 for visit.
My view is bcoz of your fault, why i sud b charged??
It is your prime duty to provide this services.. At no cost to customers...
Pls...

After getting harassed by videocon customer support, i had to raise the complaint here. I had purchased a refrigerator in october 2015 from videocon and after 2 months it is getting problems (Not cooling properly) and than i raised a call on videocon customer support but i did not get any solution from them. Now i am trying to get resolved for 3 months but i was failed.
After all i need help to get resolved. I request you to please...

My name is santa. I am using videocon dth since last three years. Since last three days not getting malayalam tv channels in the dish, displays a message that signal not found.

I have complained the same but videocone asking for service charges for visiting home.

I have already paid for one year subscription. So why they are asking for additional fee for problems which is not in my side.

The...

I have buy tv inbuilt d2h, in dec2012
I have 2 times repair, day to day co. Price grow of parts. Last time mother bord change thos time price 2500 rs.in Jan.2016, today that parts proce 3800 rs.,
So new tv price low day by day,
So i m not repair this tv. So tv not repair, so d2h not work without repair,
So d2h not work, pls. Return my d2h balance money in my account in refund.

Customer
Chirag...

Worst D2h service in India. Without india. Do not take this connection. Without intimating Super Gold pack channels have been removed. Now they are asking to pay extra money for language channels.
After talking with customer care they told all language channels have been removed and if I ask why not informed us? They have only answer “Sorry Sir” ridiculous.
After all they are providing Language Add-ons(1 Free) http://www.videocond2h.com/wsc/super_gold_pack.aspx...

Dear sir,
I am the customer of videocon d2h since last 07 years. This is first time happen to me. My tv was not working since 19 jun 2016 morning and i have complain the same on same day morning. I was assured that service engineer will come with in 24 hrs. But its 33 hrs but there is no service engineer will come to check the tv.
I was also call to the service engineer 4-5 times but he was also have same answer that i will...

Purchased 32 inches led from dehradun. Remote found damaged. After 16 days the tv started with problems. Called up d2h people as error was showing d2h was the cause. 3 times complained. Then d2h people come after 3 days when their commitment is 24 hrs. He says it's tv problem. I call up the service station. Complaints generated but engineer denies to come for service. I have 3 yrs warranty. I request for change of the model. And they deny...

We has made a complain last 15 days there is no you are not able to understand the costumer whis is paying you, your person required the wire rate Rs 12 per feet & costumer cell is asking for rs 12 peer meter & without doing anything you has charged me Rs 200 from my account, when i am not secifed with your service cell we are not resiving the signal that is whose problem & we want our money refund....

Dear Sir,
my set top box is not working properly from last few days.
i was already complaint about it on videocon d2h website (2 times). My Complaint WO Id:[protected].but his engineer didn't give us a proper answer. Even they Engineers didn't come (visit) & check the fault, just call me and ask the problem.engineer who call me, is mobile number is +91 [protected].
And also Call me for a delight code after 8:30pm on Saturday...

Problem starts on 10.06.2016.
Customer id[protected].
I recharged for 12 months pack on 08.10.2015. But company cuts the charges of a hd pack without any consent. I also launch complaint with dealer, sales manager of jalna district, call center & nodal officer, but not resolved till day.
I request you to repay my funds which are deducted without my consent....

Hi,

I have been using D2H from last 4 years, I took the gold HD package which was available at that time and was having very few HD channels, however I was promised that all HD channels will be automatically added to my package once available without any additional charge. Now I can see that there are some good number of HD channels which are not visible to me.

I spoke to customer care and they were not helping...