Videocon Industries Complaints & Reviews

My customer id[protected]... Had taken ur connection on 30/4/16... With one month free subscription... Though pack is expire on 29/5/16... Ur messeges for recharge said do before 29/5/16.. Though i do recharge on 29th of rs.254 per month as pamplet given by ur dealer... But recharge done only for 28 days with no marathi channels... I asked to dealer for this cheating... He said it will only 28 days for every recharge on pack not a month......

I have a mobile recharge shop at Raigarh. I had taken retailer ship for recharging from Videocon Telecom service under M/s Harbhajan cellcom, (distributor), Kotra Road, Raigarh.Mobile no:[protected].

The company has closed their telecom service.

I have a Lapu balance of Rs. 1166/-, coupon of Rs. 10 X 57 Nos. & new SIM card 10 nos. I have requested my distributor for refund, but either he or the company does not...

This is the worst ever company in the whole world with pathetic after sales service. Machine quality is poor.. Technicians are not even fit for cattle rearing.. Fools with very late response. We wait for minimum a month every time we lodge a complaint through the call centre. Never buy a videocon product ever ever in ur life. Every year we encounter a problem and every time we face the same kind of experiences with the service technicians....

Hi,

I've raised complaint on 20-may-2016 for the service cancellation because of the poor service. Complaint id[protected] and they mentioned it will be solved on 27-may-2016 at 2:00pm.

But till now, the issue it not getting solved and also they have raised the new complaint today 27-may-2016 from the back end team without my knowledge and they mentioned it will be solved on 3-jun-2016 at 10:39am, complaint...

Dear sir/madam.

I was recharged my d2h (Id no-685725) on 10/06/2015. Rs of 2100/- this package duration 1 year+30days extra.
So that time previous recharged packing without my knowledge you have withdraw. So we did not understand, so what...? Please give explanation immediately.
Now i am requesting to you implement to me previous pending package.

I was called today your helpline no [protected]/did...

My product name is Videocon d2h and my and my customer I'd is 46183680. I am facing the problem audio or video every 10/15 min my product loss its audio or video. When I complement for this problem to the Videocon D2h company they can't solve this problem n just giving annoying reasons n they did not sent any engineer for home visit to see that issue. Videocon d2h provides very worst services to there customers. Coz my product is in warranty...

Dear d2h team,
My complaint id:[protected]
Customer id:[protected]
I raised my complaint on 19th may that my d2h connection is not working through costumer care and there after i did not receive any technician till date to resolve the issue.
Every day when i enquire the status in the morning they would again say it will be resolved by evening and when i call again in the evening they would say it will be resolved...

Hello,

I have made a complaint about the loss of signal for my dish.
I have raised complaint on 21 may 2016 and the complaint num is[protected].

No engineer has called me. No progress in resolving the issue.
Called the customer care people.. Every time I call them, they say that they are escalating the issue with high priority and the issue gets solved by 8 working hours.

Its been...

My id no. Is 20452852. I have got recharged rs.200/- against transaction no.[protected] on[protected] at 20.34 hours. My contact phone no. Is [protected]. Neither i have received message on my mobile or nor i could see in my tv for message. Please look into this urgently since the current period is expiring on 26th may 2016. I request the concerned to look into this complaint and arrange to account the recharged amount of rs.200 forthwith before...

Hii sir i purchase a videocon mobail handsate z45 nova on 31 Dec.2015 .tha fone are not working good and in one year i send a fon three time on repair in company.batry are not working good and fone response are bad .the fone automatically power on and off .i think you help me and solve my problam.so plz atrect your kind atention are solve my problem very fast.
Thanks ....

I am Videocon D2h customer and my customer ID is :[protected].
I am facing no signal issue since yesterday. I called your customer service many times but still didn't get any response. After trying so many times finally i had a word with your customer service representative and he asked me to pay Rs 170 to your technician.
I am unable to understand why i need to pay this extra amount. This is not my fault, then why do I need...

Hi,
I am having a videocon d2h connection with customer id:[protected], after getting connection it worked fine for first month, after that it is not working even if here is pin drop silence over cloud. I am only able to see only promotion channels. Some time it is working during night. After calling customer care so many times not got any satisfactory reply....

This is regrading the complain no[protected],[protected] at customer care of videocon d2h for customer id 51099168 has been register on dt 22/05/2016. And 23/05/2016.

I had raised a service engineer visit request for my product and i was told my problem will be resolved in 24 hours.

The issue is not resolved till date. And none of the engineers have visited or called me to know the issue. There is no response...

Hi,

This is very annoying and unprofessional business practice from your side. I have recharged on mar 22 from paytm for rs 1305 for new south diamond pack :-for south region, validity 3 months and i was receiving the exact same channels what i opted for not a single hd channel was coming.

Yesterday you guys have disconnected my subscription saying that i have to recharge again just after two months and your...

Dear sir,

This is to bring to your kind notice that i had purchased videocon 1.5 ton spilt ac (5 star rating) from shopclues.com on 06 february 2016. (Model no: vsd55. Wv2-mda) (Indoor serial no: [protected]) (Outdoor serial no:[protected]

The manufacturer warranty that is promised for the product is 1 year from the date of purchase.

From the second week of the purchase of the product,...

I am using videocon d2h from last 8 months. From last few days, i am getting signal problem on most of the channels. Some channels taking long time to load, some are showing signal problems and some are running, but not smoothly. I have tried calling customer care more than 50 times in last few days, but everytime they showed their customer representatives are busy.
I mean this is the worst customor care service ever i have seen in...

On 18-may-2016, at 6:02 pm, pramod arora wrote:

dear mr mehta

thanks for your mail.

as earlier informed, i have lost the invoice copy. The refrigerator was bought online through gobol and i spoke to them for a duplicate copy. They have informed that they have stopped dealing with videocon refrigerators and do not have any available records of old invoices.

i am herein...

One month old videocon top loading washing machine not working. Customer service and technicians are not polite and not picking up calls. They are giving excuses and that too in a rude tone. I am waiting from last two weeks but no resolution is provided.

They are not picking up the calls. The technician who came home said that i should wash only 4 to 5 cloths instead of 15 cloths specified in the broucher. They are rudely replying...

Dear sir your customers care person his name is akash he give me wrong information me just for major problem for remote not working akash says 180+350 charges for engineer charge and remote changing charges I call after 2 minutes pick up my phone other officer he sloved my problem only just second dear sir you find out who is akash and take imigate action on Akash he is denjors for your company for bad record customer id[protected]...

Customer ID :[protected]

It's been 8 days since i made a request for refund because of the rude and hostile behavior of your dealer.

Everytime i call your useless customer care, i need to wait atleast 30-45 mins just to get connected and then repeat my story to each one, only to get an answer, we will get back to you within 24 hrs!
I don't know whats considered 24hrs in your system but for us 8 days is...