Videocon Industries Complaints & Reviews

1. That on dated 28/10/2015 the complainant had ported services of mobile number [protected] from airtel to videocon telecommunications company. After porting to videocon company complainant recharged this number from navkar sales ganaur mandi sonipat with rs. 1111-00 + 1111-00 + 1111-00. After recharging with these amounts complainant got account balance of rs. 3750-00 which was valid upto[protected] as message received by the videocon telecommunications...

My cust id is :[protected]Videocon d2h)
I have upgraded basic hd to hd with rf remote @1299 for getting recording facility on 20 april 2016. I need recording option so i payed for hd digital box with recording option in online. I have also inr 100 and activated recording option also. But i cant record using it so i called customer care back. This time they asked me the model no in the set of box's pack and it is h6666-rf. They replied...

Dear sir/madam,

I have requested d2h relocate and install dish to new place and i
Wait from 15 may - more than 4 days but your engineer are not install
Dish in my new place.

I have raised 3 complaints in 4 days and several calls for this
Issue. Your customer care executive is not responding properly. I
Call today and talk with your supervisor jagdish goel they said my new
Area...

Dear service provider,
Greetings from purandam jana,
This is to inform you that i purandam jana residing at ivy estate, a1-101, umang homes, wagholi, bearing the customer id no 89264078, last saturday dated 14th may 2016, i called to customer care no [protected] & registered my complaint vide no woid42950490. At 11 am
After registered my complaint, your representative advised me that it will resolve within 24 hrs.br...

Sir,

My sel[censored]mesh sharma, video con customer id[protected] and my existing plan is running @rs. 283. Yesterday i received a massage on tv screen to recharge your d2h before 21/05/2016 and your remaining balance is rs. 41.73. According to above massage i rechage my d2h account with rs. 302 at 8.28 pm approx and received a massage from video con d2h (Cust id 49975607 recharge with rs.302, balance rs. 343.71, due date 19/06/2016)....

Hi.. my self Dharmesh Rathod ( Mob.No.[protected]) and i purchased a smart Tv from vijay sales... but after 25 days, demo person was not came for teaching all facility available on Smart Tv ... i called to videocon service more than 4 times, but every time she/he excuse like - call me after 10 minutes, or person will come on early morning on tommorrow, or now our net problem so i cant resister your problem... and its all excuse, and i also...

Hello
i am customer of videocon d2h
my customer id 18646676
i have complaint regarding channels are not running good quality they have many disturbance in viewing channels like Marathi, cartoons, sports other
my first complaint no WOID42912806 dated 12 may 2016
my secound complaint no[protected] dated 13 may 2016
still not resolve my problem
i have contacted to customer care they are says...

I had registered a complaint on 11th of may 2016 regarding some issue in the antenna of DTH. I have been told that service engineer will be at my home within 24 hours to resolve the issue but nobody came till the 13th of may 2016 8:00 p.m. while I am writing this . Three complaints in three days been registered in three days by me.72 hours have gone past still waiting for the service engineer to resume the services. This is the worst service...

We have a videocon washing machine under their amc contract and is not working. So placed a complaint - mum[protected] at their call centre on 22.04.16.. It was attended by service engineer on 24.04.16 and had declared its motor faulty. But till now nobody is giving any commitment when it will be replaced. I'm just following up with call centre, service centre and on emails.
Really frustrated with the answer that part is not available...

I bought videocon split ac (3 star rating) in may 2015.In the first year itself o[censored]sage, we had to lodge complaints twice.

The first complaint was due to breaking of outdoor unit fan. Strange...

The second time complaint came as a surprise as the support engineer said that the gas is to be refilled, whereas the indoor unit displays e6 error. How come gas is to be refilled within one year.

E6...

I purchase led tv 24 inch dated 30/04/2015
After purchase in three month our side break panel of led then i demand display/panel that time company i was ready to pay any cost but company also unavailable provide this spare part so they commit me to will give replace led tv shortly and only you should pay 600rs. Now they they call me and inform you should pay 8600. I have all communication recording
Reference numbers and compliment...

I m the user of Videocon d2h and have subscribe their costliest plan and when I complaint for signal problem they first ask to change the STB and charged me Rs 520 but to no satisfaction, I complained again, then other engineer change the STB again but still problem not solve so I complained once again now they say that they will change my LMB and I have to again pay them
My Videocon customers I'd 98695347
Pls solve as soon...

I had purchased 32 inch led tv of videocon from vijay sales on the 15th of may 2015. After 8 months, small black patches were visible. Thinking that it might be dust of some picture distortion i ignored them. The same patches kept on increasing day by day. Now i have complained for resolving the same for which the representative from videocon duly visited my residence and after checking said that the unit will be service by the company for...

SIR/MADAM

i had requested for transfer of my d2h connection from thekkallur to calicut on 5th may 2016 to your customer care executive.

he informed me that i will have to pay rs 400/- which includes removal of my existing d2h connection at thekkallur and for my new connection at calicut...

accordingly, your mechanic visited y house at thekkallur on 6th may 2016 and removed the connection a nd i...

I got new Videocon split AC 1.5 ton installed in Feb 2016. Started using it in April but did not work properly a single day . complain with company since 1 week but nothing being done. They claim to give 5 year warranty. But in our case not even 1 day o[censored]se still company not replacing the defective ac. This company has no quality of control they are selling defective appliances in market. Zero quality...

My 1.5 ton split air conditioner has a water leaking problem from the indoor unit and i have complint it on authorised videocon service center after march 15th.
They came to check the unit and a problem with the swing motor has been occoured while they worked. And they promised me that they will replaced the part because it was happened by their mistake.
But now after 2 months they are not even responsing to me and once i called...

i have purchased a videocon split A/C in the year 2015 and it's been almost 13 months from the date of purchase. Till I have booked four times for service and not even single time service was not performed. Now the A/C is not working properly. I have again registered in videocon site but till now, it's been last days I have registered complaint... Really frustrating and irritating. Cost is premium but service is not at all worth of a penny....

The display of our videocon tv has fault as we can see fine white color lines in middle of the screen. We have called the service center and logged a complaint. This was sent to the local service center in faridabad.

These technician (Mithlesh-mob#[protected] and kamal-mob#[protected]) have been trying to repair it since 4 - 5 days. Twice they bought it back saying it has been repaired but both times there were problem in display...

Dear sir,

I have purchase & installed Videocon D2h connection in may house on May 2015 . my remote is not working last 1 month.

I am contact to person of installed Videocon D2h dis in my house but he has not received the call.

Request you to please change my remote at the earliest.

Please do the needful.

Customer ID:[protected]

My Address
B...

Accidently we pressed 1 for t20 wc channel subscription last month and with in few minutes i called the customer care and cancelled it. Now when we recharged for this month the videocon company took additional 40 rupees from us for the channel we did not use . This is pathetic service from videocon company and they took money from us for the channel we didn't use for 1 month at all....