Videocon Industries Complaints & Reviews

I have purchased Videocon VMD 55 FH0 ZFKP 55FHD LED TV on dated 04/05/2017 and product invoice no 17-18/R/000981 purchased from Chandan enterprise sector-21, Gandhinagar, Gujarat. Now I am facing a major problem on my led it's not displaying anything on screen completely showing a blank screen. from last week it's not displaying picture.

I called customer care for related this issue, and next day a service representative is come to my home and check the television he says he'll come back after a week. still, no one comes to repair my tv.

After so much of arguing with the shopkeeper and customer service center on[protected] representative come to check tv again, he asked to give 1300/- to check tv and it's his consultation charge. we refuse to give him a single rupees because tv is under warranty so he refused to check tv so we give him 1300/- rs. he checks tv and said he will come back again with tools.

I don't know why we have to pay if the product is still in 3 years warranty.

it's been from 4 months I am so fade up from this videocon tv problem. don't know what to do so I register my complaint here.

I am getting spam call from videocond2h! D2h id
[protected].. Ph: [protected] even after dnd
You dont have any mechanism to deactivate spam calls. Daily you call 3-5 times for advertisement of their product. I have blocked your all numbers still they are calling. I have seen their website and but you don't have any facility to let us opt-out from your spam calls!

Your customer service execitives showing worst behaviour and not responding in official way... And this is my concluding compalint to your team that i am lodging complaint in consumer court and in rites if im not not wrong. Iwill fight for justice that you guys making buiseness strategies by misguiding customers and not responding respectievely and the customer care executives responding like gundaas they not providing solution and esculating our call to his higher authorities to resolve our issues...

I am malati mishra the resident of 214 c/8 jayantipur sulem sarai besides of vanse vatika allahabad,. The sewerage water is flowing choke in the line and all raining water flowing in my house. No sweeper alloted on this in area. It is very difficult to live in own house. My husband and son posted in other city.
Kindly request to you that immediately cleaning the sewer requirement and allotted one sweepar staff on this lane.

My id number is 11977000. I have registered a complain regarding smart card problem a week before.. The engineer called me and said to remove and reinsert it as i did it worked properly. But they have deducted 200 from my account. I have called cc and said the issues they are showing attitude and simply asked me to wait for 24hrs and repeating the same.. Kindly check it as soon as possible.. We are in lack of connection for 3 days

I have an account number 33762130 of videocon d2h on 17/08/2019 (Sat) noon i registered a complaint of re-installation and they said that your issue will be resolved within 48 hrs. I waited till 19/08/2019 (Mon) 3 pm but the issue is not resolved then i registered another complaint this time they gave me a timeline of 20/08/2019 (Tue) 12:56 pm.
So i told them that i want to cancel my complaint i got a reply from the customer service provider that you have to pay rs. 450 as a charge of the complaint registered.
The videocon d2h must pay me 4 days charges of tv.

My D2H is showing E04-4 saying inser smart card properly. Though my Stb has no smart card visible feom out side, i cant do anything. The customer service have been informed by calls and mails but they have ignored everything. I have sent many mails and got no solution. They keep my call on hold for long time for the sake connecting me to higher officials but disconnect it. The behaviour of the customer service is not only irresponsible and irritating but also insulting the customer. I am not able to watch TV for more than one week and who will compensate for the same. My biggest mistake is believing on this company by recharging for 11 months. I need suggestion what to do with this.

Hello I had enquired charges of new antena and your customers executive told me totally charges of new antena is ₹ 450 (including technician charges), I enquired more than three times about cost and each time, they told me you don't need to pay more than ₹ 450, now the antena is replaced and technician told me you give us ₹200 and do ₹450 recharge so I had given him ₹200 and now I contacted to your customer service number now they asking do ₹ 850 recharge. I am really very nervous because of d2h worst services. It's really stealing of money. Please do needful if it will not solve in next two days then I will gowin consumer Forume I have enough proof .

Videocon customer executive had told me your whole d2h antena will fixed by new one in 450 rupees only i asked him three times and he said only 450 so l lodged complaint but after antena replaced now videocon is asking do ₹ 950 recharge. And so they stopped channel service. Why i will pay exta more than 450, if your charges was 950 then why not you told me before, this is not good videocon is stealing money like this so sad, and your customers executives are also very rude

Hi,

I am writing this email hoping to find a solution and better service from videocon. It's been more then a month now my services are not working.
I have tried reaching customer service multiple times and yet there is no response. I definitely will not recommend videocon d2h to any of my friends and family to avoid wasting money on a service which never works.

Worst ever service from d2h.

My customer id 12769029

Hopefully i will find a solution at the earliest.
Regards

विड डी 2 एच में ग्राहक के पक्ष में कोई मतलब नहीं है । मुझे उनका बहुत भयानक अनुभव भी है। वे केवल 20 बार कस्टमर केयर से बात करने के बाद किसी भी जिम्मेदार व्यक्ति को नहीं देने और समस्या का समाधान नहीं करने के लिए कस्टमर केयर से बात करने को कहते हैं। मूल रूप से वे हमें धोखा दे रहे हैं।
Complaint No.[protected] for Customer ID[protected] has been registered and will get resolved till Friday, August 16, 2019 10.00 AM
Complaint No.[protected] for Customer ID[protected] has been registered and will get resolved till Monday, August 12, 2019 05.00 PM

My self vinod patel facing the issue of signal not available and hence not able to see any channel. And these many days will be counted as usage. My customer id is[protected]Videocon d2h). On talking to customer support phone number told that you will be charged rs 200/- minimum for visit. For which we are not responsible. Will some how complete the period of subscription and the discontinue.

Dear sir I am Prasanto Sahoo and my d2h I'd[protected]. I am some problem face to d2h setup box for that I call on customer Care service mahali center and call attempt tanu sharma but your support staff inform to tanu sharma, disconnect the call and mention it No response to customer side but tanu Sharma inform to your support staff why disconnect this Call customer voice clearly audible. Please sir check to this matter.
My Register mobile number [protected]
My setup Box ID[protected].
Call time 09:11am

Customer id: 87281206

Nobody can't solved my problems customers care also misbehaving on me how to resolved my problem my customers i'd is 87281206 and register i'll pay 345 rs but on my tv not get any channels how to resolved kindly take action against videocon d2h there se no one responsible person to customers also my money gone to wast on videocon d2h

... Sir my videocon d2h subscriber id is[protected]..., my name is oswin fernandes,... When i had taken it from my retailer he had mistakenly written my name husain instead of oswin fernandes and i want it to be changed as soon as possible i had taken it 3-4 years ago from that time it has been showing my name as husain... As my name is oswin fernandes... Please change it as soon as possible... Thank you...

I had paid recharge amount of Rs.900/- on 10/8/2019 through State Bank of India on line banking however the same is not yet credited to my d2h account and my service is not resumed. I had already filled complaint with customer care of d2h but no response is received till date. I raised the issue with notal officer also but not resolved

I am 5years loyal customer facing number of problems with videocon dth service. 5days back my dish was relocated from next building to my building and paid 400/- to technician as per customer care executive suggests. From that time the channels are not coming properly and contacted customer care 5times within 5days, everyday the complaint launched and said within 8working hrs problem resolved. But technician not attending issue. If the 30 days completed like this no one compensate these days. My customer id[protected] and my number is [protected].

We are observing videocon d2h channels are changing by itself continuously. We are not operating in remote. Yesterday only we got it recharged. Very upset with your telephone service as they don't respond properly. Its very annoying. Please look into this issue. We want the resolution as soon as possible.

Sir i am syed ahseen qadri customer of d2h videocon since last 10 years i have technical issue with my set top box since last more then 15 days i contact customer service plenty of time conversations with senior officials but they are lieing and fooling me right now i am frustrated domestic pressure is on me for repair set top box... Customer service providers taking me granted.. Plz help me my customer id no 13993650 village rajola bidar dist karnataka state

We need a remote control for thi device. As the original remote was completely damaged, we cannot use this device without a remote so kindly please tell us about remote and where can we get it.please send us a replacement remote for this