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Videocon Industries Complaints & Reviews

2.3
Updated: Dec 16, 2025
Complaints 4628
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Videocon Industries reviews & complaints page 63

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M
monumi
from Mumbai, Maharashtra
Mar 4, 2019
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Address: Mumbai City, Maharashtra, 400060

Please change my registered mobile number name : anil kumar mishra customer id : 30819585 old mobile number is : [[protected]] new mobile number is : [[protected]] thanks because my sim card is lost and i also forgotten my email id so i am facing problem to subscribe channels. Please change my registered mobile number as soon as possible. Its my request.
Videocon Industries customer support has been notified about the posted complaint.
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    D
    Dcgoyal
    from Rohtak, Haryana
    Mar 4, 2019
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    Address: Sirsa, Haryana, 125104

    I recharged my d2h for rs.219/ on 1-3-2019 as per shown 219 package. I am unable to see number of channels like aaj tak, ndtv, colour pack and so many others.
    Secondly my subscription end date shows 18/3/19.
    Clear cut fraud and cheating of the company.
    No customer care attendees the phone.
    Take action against the company.
    Cust id[protected]
    Phone no [protected]
    Videocon Industries customer support has been notified about the posted complaint.
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      M
      Mohan b shah
      Mar 4, 2019
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      My due date was 3rd march i recharged my account on 4th morning and when i on the box it is showing account disconnected.. From morning trying to contact coustomer care but the no is busy from morning.

      Such a pathetic kind of servicethey provide. Mailed to customer service then too no response.

      Customer care service no is busy since morning. And no response
      Videocon Industries customer support has been notified about the posted complaint.
      Dear Mohan,

      We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

      Regards,
      Team d2h
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        S
        satyasonu10
        from Dhenkanal, Odisha
        Mar 4, 2019
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        Hey team,

        I need to update/change rtn. I don't have the last rtn. Could you please help.
        I have tried the customer care service but there is no response.

        My customer id:[protected]
        Name: rashmi narayana mohapatra.
        Please solve this issue asap. I am unable to register this account due to rtn and therefore not able to select my pack. Please helpout
        Videocon Industries customer support has been notified about the posted complaint.
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          S
          sudhirsmt
          from Raia, Goa
          Mar 4, 2019
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          Have sufficient money for my dth pack few days before. But my company so careless and irresponsible.. Before 3days company unnecessary remove all chanel without my permission.. They never give proper response.. Never call receive by videocon dth. My customer id is[protected]. I m so much frustrated. Last one month they never receive call. Provide compensation. I feel helpless so please do needful action
          Customer id[protected]
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            U
            Umesh Sachan
            Mar 4, 2019
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            Address: ME-85, Hemant Vihar, Barra-2,Kanpur, Kanpur, Uttar Pradesh

            My name is dr. Umesh sachan and my consumer id is[protected]. My surname is sachan but in your detail my surname is pachane which is incorrect, so please correct my surname as sachan. My correct complete name is dr. Umesh sachan. Also give me details how to make my base pack as per trai. Any option to make my base pack online or through sms, or any other method
            Videocon Industries customer support has been notified about the posted complaint.
            Dear Umesh,

            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

            Regards,
            Team d2h
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              B
              Bhargav Rathod
              Mar 4, 2019
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              Address: Motera ahmedabad, Ahmedabad, Gujarat

              My customer id no is[protected]. Register name as rathor natvwarbhai dayabhai. I hv 2 problems ond is a subscribe problem my ac balance is 224 but not all channels are shown so solve it and plz change my rtn nub
              Old - [protected]
              New - [protected]
              Plz change this and contact me why my channels are not shown. 3 days was gone so slove this right now
              Videocon Industries customer support has been notified about the posted complaint.
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                D
                dipak m kanani
                from Rajkot, Gujarat
                Mar 4, 2019
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                Address: Race course Park Building No 67 Block no 101, Rajkot, Gujarat, 360001

                Dear sir,

                I have already upgrade my plan in videocon d2h in online portal which you have provided and additional 725 rs recharge also done on 22/02/2019 still i can't watching any channel like sony max star plus utv movies etc
                C04 insufficient balance and channel not subscribed that type of error occurred.
                My customer id is[protected]

                So pls refund me my full amount as possible
                As this is the worst service ever of videocon.

                Awaiting your revert
                Videocon Industries customer support has been notified about the posted complaint.
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                  J
                  Jignesh9687
                  from Hyderabad, Telangana
                  Mar 3, 2019
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                  Pakeg of videocon tv program under trai order it's give 25 channel 130 rs and some free channels but i don't need this channel. I select my plan and only give me my selected channel why give extra channel and why i pay fees only. Trai orders give base price 130 so give me my selected channel under trai orders no need extra channels. It's not possible so back your trai tariff orders and don't create problems for public. You all government servant so work best. Use your post useful not painful for normal public
                  Videocon Industries customer support has been notified about the posted complaint.
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                    P
                    Preeti 007
                    from Bhopal, Madhya Pradesh
                    Mar 5, 2019
                    Resolved
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                    Resolved

                    Address: Neelbad, Bhopal, Madhya Pradesh, 462044

                    Hello

                    This is Preeti Pandey

                    I forgot my registered mobile no. of videocon d2h and on 03rd March 2019 (Transaction ID : [protected] but its not activated yet and because i forgot my registered mobile no. so i am unable to make any query reagarding that and i have also tried many time to contact customer care but nobody is responding. Please help regarding this matter as soon as possible.

                    Due to this contact no. problem I am also unable to change my Plan according to TRIA new rules.

                    Kindly provide help regarding this matter because its already been 2 days from the day I have done the recharge.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Videocon Industries customer support has been notified about the posted complaint.
                    Dear Preeti,

                    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                    Regards,
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                      D
                      deepak_2599
                      from Noida, Uttar Pradesh
                      Mar 3, 2019
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      The customer support services of videocon d2h is worst service ever like the customer care number is always unreachable or all the service executives are busy. Neither the websites nor e-mails are responsive.
                      My customer id[protected]
                      Today (3/3/19) i recharged my account in the morning. But on the screen it’s still showing account not recharged. I am trying all the possible ways to reach the customer support but nothing is working. Please help and look into the matter.
                      Please improve your customer care service.
                      Videocon Industries customer support has been notified about the posted complaint.
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                        P
                        Paras Dhawan
                        from Amloh, Punjab
                        Mar 3, 2019
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                        Address: N.D. 286 mohalla purani kacheri, Jalandhar, Punjab, 144001

                        My old number is not in service anymore, so need to change it.
                        I want to select channel package but app demands login, and the phone number registered is not in service so can't recieve the otp.
                        Please resolve.
                        Customer care number is busy from last 7 days.
                        Customer id[protected]
                        Old phone number - [protected]
                        New phone number - [protected]
                        Videocon Industries customer support has been notified about the posted complaint.
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                          J
                          jr shaikh
                          Mar 3, 2019
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                          Address: bld no 5c room no 502, Mumbai City, Maharashtra, 400043
                          Website: www.d2h.com

                          My cus id is[protected] i selected channel pack 10 day back right now is not activated every day time i calling call center every person me sir it is tak one hour tow hour or on day or today but my channel istil not working i m facing a problem last 10 day lots of people making me phool the name is shubham supervisor yusuf supervisor yogesh pooj and lots of girl i don't remember name videocon is very bad service provider is not answering for customer customer care is very bad and helpless nobody serious taking the is my complaint no[protected] /[protected]/
                          Videocon Industries customer support has been notified about the posted complaint.
                          Mar 05, 2019
                          Updated by jr shaikh
                          My problem is not solved my package is not review Videocon service is very poor discuss
                          Dear Mr. Shaikh,

                          We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                          Regards,
                          Team d2h
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                            S
                            Shakti Chandran
                            from Hyderabad, Telangana
                            Mar 3, 2019
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                            Address: MIG 2, Plot # 56, 2nd floor,Flat-201, Park View Recidency, 9th Phase, KPHB Colony, Hyderabad, Andhra Pradesh, 500072

                            Hello team,

                            I have been trying to contact videocon d2h customer care form past couple of days, none of your toll or cc numbers are working, i have raised many request a call back options no one reached me till now not even (Email: [protected]@d2h.com) was reverted back. I have tried to call below mentioned nodal officer number even that result is negative. I am completely lamented with your pathetic customer service and very irritated, and not even a single call back received for videocon i got till now. I hope am using your d2h from past 3+ years i have never ever seen such kind of pathetic service. How come a toll or cc number cannot be reachable & not in service and more over the reply form your customer care email i receives the same copy past information this copy past info is done by every agent as they are been practiced and your website is very horrible and mobile app am very scared to talk about that even.

                            I didn't understand the logic how come you guys are so irresponsible towards the customer.

                            Mr. Satheesh i have tried calling couple for time, but no response.

                            1. What is your working toll free number?
                            2. Is anyone in customer care knows about the product and process.
                            3. Do you feel any responsibility towards csat?

                            I will keep escalating until i get proper solution.

                            I need immediate call back or proper working toll free number. Quick response would be appreciated.

                            [protected]@d2h.com
                            [protected] /[protected]
                            [protected] /[protected]

                            B satheesh
                            Dish infra services pvt ltd, plot no 6-1-103/21, 2nd floor, abhinav nagar colony, padmarao nagar, secunderabad, telangan - 500025.
                            Phone no. : [protected]
                            Email : b. [protected]@dishd2h.com, nodalofficer. [protected]@dishd2h.com
                            Videocon Industries customer support has been notified about the posted complaint.
                            Dear Shakti,

                            We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

                            Regards,
                            Team d2h
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                              R
                              Rajput Neeraj Thakur
                              from Sabrum, Tripura
                              Mar 3, 2019
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                              Address: Karsai, Una, Junagadh, Gujarat, 177308

                              My videocon id is[protected] old rtn was [protected]old name is narendra kumar.. I want to change this no... New no is [protected] and name is neeraj kumar pls change as soon as possible. I want to subscribe channel but due to rtn no i face problem. Pls resolve this issue as soon as possible, then i enjoy the facility of videocon d2h pls sir. Last 2 month i have no pack.
                              Videocon Industries customer support has been notified about the posted complaint.
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                                A
                                Amit tripathi 167
                                Mar 3, 2019
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                                Address: 128/543 Y Block Kidwai Nagar, Kanpur, Uttar Pradesh, 208011
                                Website: Videocon D2H

                                Its so disgusting i have balance in my account & channels not working.. Last three days calling customee care & mailing to videocon d2h

                                I have been trying to assit my self but my old rmn not active want to change

                                Old [protected]
                                New [protected]
                                Id[protected]

                                Expect refund of all my money if i m not anle to use service & daily thy deduct my amoumt
                                Videocon Industries customer support has been notified about the posted complaint.
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                                  S
                                  S. P. MAHAL
                                  Mar 3, 2019
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                                  Address: Gaggo Mahal, Amritsar, Punjab, 143102

                                  Dear sir/madam,

                                  My brother is a current subscriber of video con d2h. His customer id is[protected]. The subscription is registered under the name of karmajeet singh. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to sp mahal, which is my brother 's name as he is using and dear paying for this customer id. I am mentioning it below again.

                                  Customer id:[protected]

                                  Current registered name: karmajeet singh

                                  Correct name: sp mahal

                                  Thank you
                                  Videocon Industries customer support has been notified about the posted complaint.
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                                    R
                                    Ritu Beniwal
                                    Mar 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: Ward no.2,vakil colony,siwani Mandi., 127046

                                    Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Videocon Industries customer support has been notified about the posted complaint.
                                    Mar 03, 2019
                                    Updated by Ritu Beniwal
                                    Plz change my registered moboil number name : Aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks.Plz change my registered moboil number name : Aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks.Plz change my registered moboil number name : Aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks.Plz change my registered moboil number name : Aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks.Plz change my registered moboil number name : Aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks.Plz change my registered moboil number name : Aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks.
                                    Dear Ritu,

                                    Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
                                    RTN > to 566777 or [protected]

                                    Regards,
                                    Team d2h
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                                      V
                                      Vaishnavi R Kulkarni
                                      Mar 2, 2019
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      My customer id is 91234069.
                                      I want to register on videocon app but it says that rtn number is not registered and there is no option for registered rtn numbet also i don't have any old rtn number.
                                      I don't registered my rtn before this.
                                      All transactions are done before through mobile no [protected].
                                      Please registered above mobile number to rtn.
                                      Please solve this.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Videocon Industries customer support has been notified about the posted complaint.
                                      Dear Vaishnavi,

                                      We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

                                      Regards,
                                      Team d2h
                                      Dear Vaishnavi,

                                      Kindly share the mobile no. which you want to update in your account with your customer ID at [protected]@d2h.com as we are unable to fetch RTN on this website.

                                      Regards,
                                      Team d2h
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                                        narsinh kashid
                                        Mar 2, 2019
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                                        My customer id is[protected]. Last some months i have see videocon cut my service before 2-3 days of expire date of plan. After calling in customer care they didn't give any clarification of this complaint. Some time calling in customer care they didn't receive my call. This type of cheating is very big fraud. Also when i trying to call on customer care there is minimum time to reach at customer executive.
                                        Videocon Industries customer support has been notified about the posted complaint.
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