Videocon Industries Complaints & Reviews

I recharged my d2h for rs.219/ on 1-3-2019 as per shown 219 package. I am unable to see number of channels like aaj tak, ndtv, colour pack and so many others.
Secondly my subscription end date shows 18/3/19.
Clear cut fraud and cheating of the company.
No customer care attendees the phone.
Take action against the company.
Cust id[protected]
Phone no [protected]

My due date was 3rd march i recharged my account on 4th morning and when i on the box it is showing account disconnected.. From morning trying to contact coustomer care but the no is busy from morning.

Such a pathetic kind of servicethey provide. Mailed to customer service then too no response.

Customer care service no is busy since morning. And no response

Hey team,

I need to update/change rtn. I don't have the last rtn. Could you please help.
I have tried the customer care service but there is no response.

My customer id:[protected]
Name: rashmi narayana mohapatra.
Please solve this issue asap. I am unable to register this account due to rtn and therefore not able to select my pack. Please helpout

Have sufficient money for my dth pack few days before. But my company so careless and irresponsible.. Before 3days company unnecessary remove all chanel without my permission.. They never give proper response.. Never call receive by videocon dth. My customer id is[protected]. I m so much frustrated. Last one month they never receive call. Provide compensation. I feel helpless so please do needful action
Customer id[protected]

My name is dr. Umesh sachan and my consumer id is[protected]. My surname is sachan but in your detail my surname is pachane which is incorrect, so please correct my surname as sachan. My correct complete name is dr. Umesh sachan. Also give me details how to make my base pack as per trai. Any option to make my base pack online or through sms, or any other method

My customer id no is[protected]. Register name as rathor natvwarbhai dayabhai. I hv 2 problems ond is a subscribe problem my ac balance is 224 but not all channels are shown so solve it and plz change my rtn nub
Old - [protected]
New - [protected]
Plz change this and contact me why my channels are not shown. 3 days was gone so slove this right now

Dear sir,

I have already upgrade my plan in videocon d2h in online portal which you have provided and additional 725 rs recharge also done on 22/02/2019 still i can't watching any channel like sony max star plus utv movies etc
C04 insufficient balance and channel not subscribed that type of error occurred.
My customer id is[protected]

So pls refund me my full amount as possible
As this is the worst service ever of videocon.

Awaiting your revert

Pakeg of videocon tv program under trai order it's give 25 channel 130 rs and some free channels but i don't need this channel. I select my plan and only give me my selected channel why give extra channel and why i pay fees only. Trai orders give base price 130 so give me my selected channel under trai orders no need extra channels. It's not possible so back your trai tariff orders and don't create problems for public. You all government servant so work best. Use your post useful not painful for normal public

Hello

This is Preeti Pandey

I forgot my registered mobile no. of videocon d2h and on 03rd March 2019 (Transaction ID : [protected] but its not activated yet and because i forgot my registered mobile no. so i am unable to make any query reagarding that and i have also tried many time to contact customer care but nobody is responding. Please help regarding this matter as soon as possible.

Due to this contact no. problem I am also unable to change my Plan according to TRIA new rules.

Kindly provide help regarding this matter because its already been 2 days from the day I have done the recharge.

The customer support services of videocon d2h is worst service ever like the customer care number is always unreachable or all the service executives are busy. Neither the websites nor e-mails are responsive.
My customer id[protected]
Today (3/3/19) i recharged my account in the morning. But on the screen it’s still showing account not recharged. I am trying all the possible ways to reach the customer support but nothing is working. Please help and look into the matter.
Please improve your customer care service.

My old number is not in service anymore, so need to change it.
I want to select channel package but app demands login, and the phone number registered is not in service so can't recieve the otp.
Please resolve.
Customer care number is busy from last 7 days.
Customer id[protected]
Old phone number - [protected]
New phone number - [protected]

My cus id is[protected] i selected channel pack 10 day back right now is not activated every day time i calling call center every person me sir it is tak one hour tow hour or on day or today but my channel istil not working i m facing a problem last 10 day lots of people making me phool the name is shubham supervisor yusuf supervisor yogesh pooj and lots of girl i don't remember name videocon is very bad service provider is not answering for customer customer care is very bad and helpless nobody serious taking the is my complaint no[protected] /[protected]/

Hello team,

I have been trying to contact videocon d2h customer care form past couple of days, none of your toll or cc numbers are working, i have raised many request a call back options no one reached me till now not even (Email: [protected]@d2h.com) was reverted back. I have tried to call below mentioned nodal officer number even that result is negative. I am completely lamented with your pathetic customer service and very irritated, and not even a single call back received for videocon i got till now. I hope am using your d2h from past 3+ years i have never ever seen such kind of pathetic service. How come a toll or cc number cannot be reachable & not in service and more over the reply form your customer care email i receives the same copy past information this copy past info is done by every agent as they are been practiced and your website is very horrible and mobile app am very scared to talk about that even.

I didn't understand the logic how come you guys are so irresponsible towards the customer.

Mr. Satheesh i have tried calling couple for time, but no response.

1. What is your working toll free number?
2. Is anyone in customer care knows about the product and process.
3. Do you feel any responsibility towards csat?

I will keep escalating until i get proper solution.

I need immediate call back or proper working toll free number. Quick response would be appreciated.

[protected]@d2h.com
[protected] /[protected]
[protected] /[protected]

B satheesh
Dish infra services pvt ltd, plot no 6-1-103/21, 2nd floor, abhinav nagar colony, padmarao nagar, secunderabad, telangan - 500025.
Phone no. : [protected]
Email : b. [protected]@dishd2h.com, nodalofficer. [protected]@dishd2h.com

My videocon id is[protected] old rtn was [protected]old name is narendra kumar.. I want to change this no... New no is [protected] and name is neeraj kumar pls change as soon as possible. I want to subscribe channel but due to rtn no i face problem. Pls resolve this issue as soon as possible, then i enjoy the facility of videocon d2h pls sir. Last 2 month i have no pack.

Its so disgusting i have balance in my account & channels not working.. Last three days calling customee care & mailing to videocon d2h

I have been trying to assit my self but my old rmn not active want to change

Old [protected]
New [protected]
Id[protected]

Expect refund of all my money if i m not anle to use service & daily thy deduct my amoumt

Dear sir/madam,

My brother is a current subscriber of video con d2h. His customer id is[protected]. The subscription is registered under the name of karmajeet singh. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to sp mahal, which is my brother 's name as he is using and dear paying for this customer id. I am mentioning it below again.

Customer id:[protected]

Current registered name: karmajeet singh

Correct name: sp mahal

Thank you

Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks. Plz change my registered moboil number name : aakash customer id :[protected]old moboil number : [protected][protected] new moboil number :[protected] [protected] thanks

My customer id is 91234069.
I want to register on videocon app but it says that rtn number is not registered and there is no option for registered rtn numbet also i don't have any old rtn number.
I don't registered my rtn before this.
All transactions are done before through mobile no [protected].
Please registered above mobile number to rtn.
Please solve this.

My customer id is[protected]. Last some months i have see videocon cut my service before 2-3 days of expire date of plan. After calling in customer care they didn't give any clarification of this complaint. Some time calling in customer care they didn't receive my call. This type of cheating is very big fraud. Also when i trying to call on customer care there is minimum time to reach at customer executive.

My customer id is[protected].As per new trai rules i have selected my required pack but in the pack what i have selected telugu mega pack iam not getting and additionally kids active pack is activated even though i have not selected it.very poor service .i am calling customer care since last 2days but call is not getting connected.But daily amount is getting deducted from my account.