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Videocon Industries Complaints & Reviews

www.videocon.com

2.3

Updated: Nov 11, 2024

Complaints 4626

Resolved

2094

Unresolved

2532

Good! Videocon Industries values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Videocon Industries step up their efforts to fully resolve all complaints 👍

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Videocon Industries reviews & complaints page 60

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Address: Kolkata, West Bengal, 700008

I have recharged my account 3518858 today morning. Retailer shop person told within 30 min channel will be activated. Till evening my channel is not coming. After calling several time got the customer service number and the executive told it will take 2 days to activate. He can't explain me the reason behind this. When i asked to take d with senior he disconnect my call. Please take immediate action otherwise i will go to consumer forum for this.. Thanks
Sudipto chakraborty
Is 3518858
Mob [protected]

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Address: Mantrinagar, Bhavsar chowk, Taroda road, 431605

Rd. Sir,
Pl. Provide us our favourite channels.
1) zee talkies 2) aaj tak 3) sony pal 4) abp maaza (Marathi)
And all free channels.
In this era or now a days we found everybody in hurry and have
No time. Everybody then wants some entertainment.
No other source is as like as t. V. When sit in front of t. V. We
Want some latest news or favourite film entertainment

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Address: New Delhi, Delhi

I am seleted channel online from website but my subscribe channel not comming. Call multiple time but call center people dont know the solution so they put call just on hold. Multiple time i select channel from website and customer care also confirm about my selection. Every time i got one answer your channel start after 2hr or 15 min, but its not working from last 10 days. This is very worst service that videocon provide to customer

So request either provide these channel on my account or i will got disconnect from vediocon.

Aug 8, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Hariank,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Hariank,

We would like to inform you that we are trying to reach you on RTN- [protected], but you are not contactable. As we have checked that pack is already migrated, if you wish to make any changes then you can do the same through the website or application as well.

Regards,
Team d2h

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Address: Noida, Kolkata, West Bengal, 700084

I an facing frequent disruption of cable services since last one week. My request for migration to d2h recommended plan d2h combo sports have not been processed even after a week of submission. I hv opted thus because their charhing system is unambigous and free channels cannot b selected. However regular charges are deducted.

Details of connection is as under-
D2h operator - videocon d2h
Customer id[protected]
Payment made for selected package-₹ 444

The customer care no. Is not working and call disconnects abruptly. My email complain to them is going into their deaf year. I m very disappointed and want my d2h operator to compensate me for the harrasment.

Plz look into the matter & do the needful urgently.

Aug 6, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Sanjeev,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Sanjeev,

As discussed over the call with you on RTN- [protected], we have upgraded the package as per your request.

Regards,
Team d2h

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Address: VPO amarheri... jind haryana, Jind, Haryana, 126102

Sir, recently I choose multiroon of my videocon d2h connection.. i m facing many problems with this connection.. whenever i try to call customer care maximum times call are not connected.. I hv tried many times to customer care for my prob solution but there was no response... my 2nd connection is not working... pls sort out my prob as soon as possible... my customer id is..[protected]...

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d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Parveen,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: New Delhi, Delhi, 110043

श्री मान,
मैं एक d2h cansumer हू l मैं अपने ऑपरेटर से अपना बेस पैक बदलने के लिए कई बार बोल चुका हूं परंतु मेरे ऑपरेटर के द्वारा मेरा बेस पैक अभीतक नही बदला गया है और अब तो स्तथि ये है के या तो फोन मिलता नाइ ह या फिर मिल भी जाये तो बेस पैक की बात करे पर फोन काट दिया जाता है आप से अनुरोध है कि इस विषय पर उचित कार्यवाही करने कि क्रपयाकरे।
सचिन कुमार

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d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Mr Chauhan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: Sshaan bungalow house no 2046 , near padman nagar ,agashi virar west, Thane, Maharashtra, 401301

This is to inform you my cust id 39992160, and services of our existing rtn number is closed, so we would like to change our rtn with this new number [protected],. Because of this problem we are unable to login and create our own pack as required by trai. Please make the necessary changes asap

For your reference
Mail us to [protected]@gmail.com with your confirmation

Yours sincerely

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Please change my d2h RTN from [protected] to [protected] . I want to chamge it because i cant login my account with d2h direct to mobile so i cant ise it regularly i have messeged from my rtn to change my rtn to a number the company offered but its getting more time and no messege were sent to me and i got any replies on changing my account

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Address: Indira nagar, poisar gymkhana road, poisarKandivali west, Mumbai City, Maharashtra, 400067

Customer ID: 22597810

I want to update my registered mobile number to [protected]

Worst customer service.. No one is picking the call from customer service.. Also the customer care number is not reachable... Very irritating service..., ...
Give us the correct customer care number where the servicer will pick the call

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Address: 574239

Dear sir,

I am using videocon d2h connection for tv. I would like to change my registered mobile number because i lost my old number.
My d2h id is 63203610 and my registered mobile number which i lost is [protected]. My new number is [protected].
I believe this will fix my problem.
I am looking forward to your reply. Kindly do the needful.
Thanking you.

Aug 8, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Faisal,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Faisal,

We are unable to fetch the number on this website. Kindly share the contact number which you want to update on [protected]@d2h.com with your customer ID.

Regards,
Team d2h

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Address: C/O- RAMNARESH CHAURASIYA .ROOM NO.5/ 1ST FLOOR, NR. SHANKAR TEMPLE, PENKAR PADA, MIRA ROAD (E) THANE, Thane, Maharashtra, 401107

Have made a lot of time from the online site by selecting my new d2h of packs, this new pack vallue amt - approx 337.48 rs
But my account show pack value is 384.38 (47 rs extra charges in cooking active channels)
Which are still packed in the cooking and active channels.
Cooking active channels have not been closed even after i have repeatedly dialed into a customer service
My videocon d2h c. No.[protected]/
Rege cont. No.[protected]
Pls any question pls call me my mob no. [protected]

Please resolve my issue as early as possible
Pfa photo copy... Details in attached,...

Aug 6, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Customer ([protected]@1985),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

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Address: Flat 1301 Arvind Sporcia appartment mestripalya rachenahalli, 560077

Hi my consumer i'd is 64713581 my name is vijay i have recharged for a new plan yesterday and still it's not activated yet... I called the customer care number they said it will be done in few hours yesterday but it's been one day and still nothing is working. Pls get it fixed as soon as possible... And please make sure the mobile app as proper feature to make us easy to use that...

Aug 8, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 11, 2019

Dear Vijay,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Mar 12, 2019

Dear Vijay,

We would like to inform you that your pack has been already migrated as per the TRAI.

Regards,
Team d2h

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Address: house no 29 Gali no 1 Palla chowk Tilpat road faridabad haryana, Faridabad, Haryana

Dear sir /madam
Sir/madam,

My friend is a current subscriber of video con d2h. His customer id is72277379. The subscription is registered under the name of ashish. He is no longer in our contact. I. So i request you to change the name to taleswar singh and mobile number [protected], which is my frind name as he is using and paying for this customer id. I am mentioning it below again.

Customer id: 72277379
Customer name ashish
Current name taleswar singh
Mobile number. [protected]

Aug 8, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 9, 2019

Dear Taleswar,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

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Address: Bhavnagar, Gujarat, 364001

Hello,
I am a videocon d2h user more than 4years i am facing somany issues regarding services of videocon d2h, which includes wrong pack activation after recharging quarterly regular recharge i am not able to see almost all movies channel, some news channel, and some other channels since 27th Feb'19 after that i tried many times customer care number but they are not connecting only IVR responding after selecting talk with customer care executive option call will disconnected after that i contacted

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Address: 1F/301, CDA Sec - 10, Cuttack, Odisha 753014, Kendrapara, Odisha, 754210

I have tried lots of time to get some information but they are not receiving the phone and whatever the customer care number has been given internet that is not available. They are charging Bills by their own side without giving any information. When we are saying about this value added customer service is not refunding my rupees which they have cut.

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Address: Jodhpur, Rajasthan, 342001

My rtn number is not in service anymore. So kindly update my rtn to [protected].
I tried tp contact customer support but videocon d2h service is worst amd never picks call. I am trying to contact, but it always says busy. Change our rtn or atleast give prope service tp d2h customers. I am also facing lag in browsing from channel to channel and in menu also.

Aug 8, 2021

Complaint marked as Resolved

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d2h Customer Care

from Delhi, Delhi

Mar 9, 2019

Dear Chirag,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: Shirpur, Dhule, Maharashtra, 425405

Website: D2h.com

Respected sir
I have d2h connection with cust id[protected] i contact d2h call center more than 20 times to solve my problem but they are not solving my problem i compliant this mater to them and obtain compliant no[protected] &[protected] have register befor 10 days and 7 days respectively. I also call them and request to solve above compliant but they are not respond about this
Please help me in above situation
Thanks
Name hujefa
Call [protected]

Aug 6, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Mar 08, 2019

Updated by Hujefa AdamAli Bohari Not any

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d2h Customer Care

from Delhi, Delhi

Mar 9, 2019

Dear Hujefa,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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Address: Surat, Gujarat, 390003

I have purchased videocon d2h in june -2010, i send my certificate for the same on due date. But due to any reason it was returned with wrong address. Some days back i got this site to submit the complaints. So kindly know me the place and doc list to send it again pls. As i have original certificate and i am residing at same address. So i have no problem to send all the document to finish the required details

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Address: 641041

Am unable to contact customer care to add required channels and my RTN shows incorrect. I tried calling customer care, sent multiple mails and registered complain in videocon d2h site. But no response.
Please add 'star vijay' tamil channel to the existing channel list and i wanted to change my plan.
Please ask customer care to reach out immediately or response back to my email. I have sent mails to [protected]@d2h.com

Please call immediately

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Address: 59 central street Neelasandra back side kerala masjid, 560047

Website: Videocon D2H

Plz change my registered moboil number name : Mohammed Moinuddin Bangalore customer id :[protected] i have change my MOBILE NUMBER details on my connection. Old connection details are as belows old moboil number : [protected] new moboil number :[protected]

thanking you
yours Faithfully
Mohammed Moinuddin

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