Videocon Industries Complaints & Reviews

My videocon d2h is not working since 3-4 days.
It seems all the channels have been removed. I tried to reach on the webpage of this videocon d2h, the site also seems not to be working. Even after pasting correct credentials i'm unable to log in into my account as well.

Since 4 days i am trying call on every possible customer care number of videocon d2h, not even a single number is working.

Really frustrated,...

Please change my Registered telephone number as the sim card is lost.
I am unable to login and select my channels or recharge.

Tried so many times but could not contact the customer care number. It is always busy.

Please change my phone number from [protected] to [protected]...

I am not able to login to my videocon d2h account. It just not getting logged in and so i am not able to select/modify channels.

Another issue is videocon d2h is not allowing customers to customize the basic 100 channel pack they provide. According to trai rules operators should give users an option to select the 100 free channels (Apart from dd channels).

Altogether they block all the ways a customer can be...

I have 2 stb. I have selected the channels as per trailing order and submitted. It is implemented on first stb and not on second. I have a balance of around 4100 inr. Customer care number not reachable. No response to mails. I have submitted my selection twice.
Customer response is too poor
Website is not responding.
I need videocon d2 h to take action quickly. The channels which i selected need to come on both stbs...

Dear sir,

Videocon has changed my pack without informing me before 5 days i try to call them but it is not working and i send them email but nothing changed. This is my customer id number:[protected] please change my pack i want these as trai:
1) universal bouquet sd
2) turner family pack sd
3) tv18 hindi budget sd
4) zee family pack sd
5) sony happy india sd
6) star hindi premium sdbr...

My customer id is[protected]. I tried to select the colors budget hd pack, zee family hd pack but neither i get proper response from the customer care centers nor the option is available on the website of the videocon d2h.
Kindly do the needful or i would be compelled to switch over to other service provider....

Dear sir,
I am having a videocon d2h device bearing the cust id is 3422540 and registered telephone no is: [protected].
I am unable to login to my account. As i have tried to get myself login by clicking forgot password. And i have got a dialogue box to enter my cust id.
I did so. But i am not being able to get the account to get reset.
So please help me to login to my account as i want to allocate some channels...

Dear sir, my name is prasad pawar. I am having videocon d2h device bearing customer id 38123883. I have lost my registered mobile number in videocon d2h. So i want to change my registered mobile number to new number. I want to update my channels list as per trai. Please help me to change my rtn.
Customer id 38123883
Client name - prasad dattatrey pawar...

Hi,
Despite d2h login website resets my password, when i enter the new password in the system, the website login does nothing and returns to the login page.
I have been denied from logging in to the d2h website.

Even if i write to their customer care, instead of fixing the real issue, they just send me a new password that again does not work.

Disappointing experience. On top of that this is the...

Dear team,
From last 5 days i calling to the videocon customer care toll free number and every time they told me the same thing right now we can not solve the problem due to system error will resolve your issue in 5 hours and also not providing me the complain number and till date not resolved i upgrade my plan as per new tariff plans my plans are as mentioned below.
Star value pack/asianet hd/asianet/asianet plus/surya music/sab...

Dear sir/madam,

I am a customer of your videocon d2h service, customer id[protected].
Despite of several calls to your online service every time line busy or your executives are on another call. My problem is that channels are not shown by you as per the package i have selected. On the contrary you are deducting amount from by balance amount every day. Kindly start all channels as early per my package otherwise i am...

Please change my registered mobile no old no [protected] to new no [protected] and my customer id :[protected] plz change my mobile no because i have lost my old no as early as possible please change my registered mobile no old no [protected] to new no [protected] and my customer id :[protected] plz change my mobile no because i have lost my old no as early as possible...

I am not able to view many channels though i have sufficient balance in the d2h account. I am not able to connect to customer care via rtn even after entering correct cust id.in addition to this i see the website is down for some maintenance so not able to login. Is the issue due to new trai? Please resume my service immediately and if required reach me out on my rtn ([protected]). My customer id is:[protected].

Thanks....

I have created a package based on my needs. But videcon doesn't allow me to pay for that and activate it. Instead it shows it own suggestion of channels and payment option for that.

Looks like they are playing games here. Looks like they don't want people to enjoy the benefits coming from trai regulations.

There are many complaints on the same issue. Please take action against videocon and force them to be consumer...

Hi team,

For the past one week i keep getting an error message across all my channels that signal is not available. I have got subscription until end of feb'2019. I have sent so many emails to the customer care team tried calling so many customer service number nothing is helpful, please get this sorted for me.

Customer id - 5321839

Thanks & regards...

I have already provided details about my choices for channels. Videocon has confirmed by sms and said that you will be notified. But the there is no communication so far. It seems all service providers want to continue looting indian people. We really need mukesh ambani to intervene bring every one in to one line. Only he can provide full proof solution the way he has done for mobile service providers....

I am able any paid channels only free to air is able to viewing from your customer care no response they have blocked my number today is last day of waiting i have in my relative 276 dish running if its resoved in 24 hours or any communication all these comnection i will remove anyways i have logged a complaint in consumer forum atleast you peoples communicate that you are getting communicate something...

On 2nd of feb I recharged with 485 inr On same day I select the package as per trai and as i selected the pack amount is showing us 438.96. in spite of calling customers care since 2nd of february i am not able to see channel which i selected everyone is telling to wait for 5 hours to activate my pack still i am not able to see any channel whenever i am calling to customer care no supervisor is talking only customer officer is telling no...

My name is Ramkumar from Kerala. I have selected a bonquet of channels including pay channels one week before. But till date the Videocon D2H has not taken steps to connect the channels. I have called them number of times and sent mail also. But for the last two days the customer care number also disconnected. Hence request you to give them the directions to connet the channels. My customer ID is 55935196.
Thanking you
Ramkumar...

Please change my register mobile number [protected] to [protected].

I am trying to recharge as per TRAI but not able to recharge because my old mobile number is not available and dont have any registered mobile number.

I lost my old mobile and my customer id is:[protected]   Replace all...