Videocon Industries Complaints & Reviews

I have selected my preferred channel and paid money for a month. Out of which few channels are not coming i have dropped a mail yesterday, i have requested for call back and finally after trying for 50 times i was able to speak to customer care person, he told as network issue and it will be resolved in 5hr. Now it is more than 36 hr still channels are not coming. I have dropped a mail again today and tried calling to customer care i have...

I have selected my preferred channel and paid money for a month. Out of which few channels are not coming i have dropped a mail yesterday, i have requested for call back and finally after trying for 50 times i was able to speak to customer, he told as network issue and it will be resolved in 5hr. Now it is more than 24 hr still channels are not coming. I have dropped a mail again today and tried calling to customer care i have redialled for...

Without any information channel removed from service, no response i m getting from customer care. From last 2 days channels are not coming then why should balance is dedicated from account. Its realy frustrating that you are not able to provide solution on it. Want to speak to hire authority for the same concern. If any change in plan then why no prior information given...

My monthly subscription was due on 5-feb-2019. They disconnected services on 4-feb-2019 in spite of my account having rs. 50 balance. I then recharged with my base pack. It did not update. My services were not resumed. Their customer care numbers are not reachable. No proper reply on sms. Horrible service. Worst consumer experience. They are basically looting money from consumers. Strict action needs to be taken against them.

Consumer...

Dear team,

I am very much disappointed with the services of videocon nowadays that all the paid channels are not coming since today morning. I am trying to reach the customer care number which is also not reachable neither your website is working.

This is really disgusting and indisciplined behaviout from the videocon side.

Kindly look into this matter urgently.

My details are...

I want to submit a complaint for the non-resumption of services even after the recharge and the customer care services. I had recharged my account no 1226934 on 4th february with ₹100 and again on 5th february with ₹200, but even after that, our services have not been resumed, i even sent sms to the number given for resuming services, call at the customer care, trying 20-30 times, rarely it did connect, after connecting, tried to use...

Im purchased a videocon led tv 2016 and it have 3 years of warrenty.. I have complained about my led tv since last 4 months but no response from the company... I called many times to solve this but it was very pathetic response from the company. If the company not ready to solve this issue so i will go for the further actions... So please this is the last request from my side.. Please do needful....

Under my id no. 29871982 you are cheating, you r not providing zee bangla hd or sd along with other important channels since last few days, your all contact nos. R worthless and u r charging rs.620 a month, i have started sharing my bitter negative experiance to all my contacts and also going to discontinue your brand, last day some how i can contact them and they started to play same broken record ' we are sorry and your problem will be...

I am a videocon customer i tried to contact their customer care they didn't pick any of my call it always says all routes are busy everyday 24×7. Then i tried to login via thier website i think they failed to pay server rent for their site it also became dead no responce it always shows "504 gate way timed out". I think they gonna shut down their company customer can't connect with them for past 48 hours....

Please change my old register number, to new register number. I am facing a problem with login of account. And because even the olsd number which is registered is now not working. I am not able to receive any messages. So that i can operate your infinity app. Please can you help me out to change my current registered number to a new register number....

I am totally frustrated from videocon d2h service since they are not activating any service on my dth connection.
And for 2 days i am unable to access any channel and service
My all service are stopped and i called them many times but they are saying only one thing that there is some technical problem

Kindly take this issue on urgent basis and activate any pack that videocon want to give and activate my service....

Suddenly dropped my channels customer id : 74323180

The list of videocon d2h irresponsibilty :

1) very difficult to open customer support page on videocon d2h website, cont. Dropped

2) if you open page of contact no. S, 3 out of 4 is not working

3) if you succeed to connect with customer care, they used to say that that they can not do anything as their system is not working.br...

Videocon d2h violating trai rule they selected the channels according to their wish and made a package of rs 311 with out my concern my customer id: 72740649 i tried to contact customer care number they talking like my boss and arguing that i selected this package... I tried to change the package online but 100 channels are already selected around 10 fta channels are shopping and more than 10 are devotional or religious channel i am not interested...

My customer id: 90920566

As per the new trai rules, i had selected the list of packages on your website, as guided by your customer service executive on jan 24, 2019.
I have a balance amount of about inr 800/- or more.

I am not able to watch any of the subscribed channels since last night.

Your website is not working and your customer care numbers are not answers, busy or not reachable....

Customer care representative said me that for them trai has said to consumer have to take 100 fta channels mandatory. Consumer can not select/deselect unwanted channels within 100 fta channels.

If so the final cost will be more than 600 rupees. For which i was paying 200 rupees before.
What should i do?
Is really 100 fta channels are mandatory??
Or videocon is misleading us??...

Hello;
My name is siddhesh pujari, the previous no used as rtn is deactivated, kindly change the rtn to the following mentioned details
Customer id:77853943
Please change my registered telephone number
Old rtn: [protected]
New rtn:[protected]

Kindly send the details or confirmation to the mentioned contact no or email id,

Correspondence email id:[protected]@gmail.com/[protected]@gmail.combr...

I have tried to login using request otp option but am unable to login as well as reset my account.
I have already raised complaint about this but got no response on that.
I am getting frustrated because of this as some of the channels stopped working and i am unable to do anything as my login is not happening and also customer care number is showing busy all the time. Not sure what they do though they mentioned 24*7 service....

Dear sir,

I like to bring to your notice that the videocon dth is not acting in good faith as per trai's direction.

Few days back i received a sms that i can now choose my dth plan online. What i noticed was that the basic tier 100 channels which comprised of 30 dd mandatory channels n next 70 channels could be customized.

But when i check again today i find that the service provider has made...

Dear Sir,
We have select zee family Pack but now zee cinema has been not active after selecting zee family pack which has been 39 Rs pack.
We have unavaible to see zee cinema channel.some other channels also not showing in TV.
Now D2H toll free not responding.
Please help me as soon as possible.
Videocon D2H account[protected]
Mobile no-[protected]
Mail [protected]@gmail.com...

I called D2h customer care and he told me that for this month Feb-19 I can continue to pay for New Diamond pack and I have till end of Feb to decide what channel pack I want to opt for even though the TRAI deadline is over.

Trusting him I recharged and now D2H has on its own changed my pack to what I do not know. The channels that I would regularly watch are gone.
Their numbers do not connect and website does not load.br...