Videocon Industries Complaints & Reviews

My name upendra singh mai videocon d2h ka dish chalata hu trai ke naye niyam ke anusar mai chainel select karne ke liye kai baar costmer care me call kiya hu lekin server dawn hai bata ke mera chainel select nahi karte mere dish bahut sare chainel jod diye gaye jiski vajah se mera bahut amount lag raha hai mai kuchh chainel jodna chahta hu kuchh hatana chahta hu jo ki videocon d2h mera help nahi kar vate hai mai paresan hu my help please...

Hi have activated trail base plan. With other broadcast channel star, zee, sony. But i am not able to see any start, sony, zee channel. Only free channel able to see. When a am starting star plus channel then throwing error window with e16-4 - channel is not part of subscription. Then whats is the use of selecting boardcast packages. Again we need to pay for each and individual channel.

While selecting packages they have told...

Hi Team,
Till today after due date my d2h recharge
I have recharged 100+218+100= 418 however, next recharge date are showing less than 7 days, since Friday I am calling to customer care no [protected] it's not connecting to the customer as well balance deducting from the phone.
Its disturbing to me,
So kindly look into this....

From: sundeep saproo
Date: Mon, Feb 4, 2019, 18:55
Subject: Customer ID =[protected].. Issue with package selection as per trai regulations
To:
Cc:, , , , ,

Respected Authorities,

I am reaching out to you all with a hope that my issue with D2H will come to closure as I haven't not seen any hope getting it resolved by the folks who were trying it till now.

As per the...

Respected sir,

Like to bring to your notice that the videocon dth is not acting in good faith as per trai's direction.

Few days back i received a sms that i can now choose my dth plan online. What i noticed was that the basic tier 100 channels which comprised of 30 dd mandatory channels n next 70 channels could be customized.

But wen i check again today i find that the service provider has made...

Dear sir/mam

Please change my registered telephone number old number to new number.
Because my old was missing and not used. Kindly solve the problem otherwise change my d2h connection in another company.

Old number [[protected]]
New number [[protected]]

Customer id :[protected]
Name: patteeswaran f
Email. Id : [protected]@gmail.com

Thank you...

Hello trai,

I have videocon d2h connection (Subscriber id:[protected].
I recharged my videocon d2h and called customer care multiple times to activate my services as per new trai rules from last 2 days. I had chosen and submitted the channels based on the trai new rules. And they said it will activate in 2hrs. But completed 24 hrs, but my account is still inactive.
My tv is just blank from last two days but money...

Sir i change my package as per trai instruction on 02/02/2019.
After select package videocon company not give service and all chennel close on my id till today not start. My dth balance also 450/- rupees availabel
My details are
Pankaj kumar jain
Custmer id :[protected]
Mobile no. : [protected]
मैं तीन दिन से परेशान हो रहा हूँ और ट्राई...

Please change my registered mobile number to this no. [protected] as i had lost my old phone number. I have a grand request to you that just look after my this complain because my connection of d2h has been disconnected so please look after it. I request you that please change my no. To the new no. Mentioned above. My d2h id no. Is 28129972 so just see that what you can do for helping for getting back my connection of d2h....

I have problem from last three days with my D2H subscription as per TRAI Rule i have already select broadcaster Bouquets but still channels are not working it showing Channel is not part of your subscription i am trying to customer care but last three days they are not giving proper response and discounting call & tell call after 2 hrs every time....

Dear sir,

D2h videocon are forcefully giving us all fta channel in 130 (& gst) and they said all fta channel are mandatory as per trai. There are 100 channels. They have made their website according to this to take 100 channels first. Which makes my channels pack more expensive.
But as per the trai rule for customers only 25 doordarshan channels are mandatory.

Pls help.

Custumer i. D 81077886...

Trai — videocon d2h not implementing trai as of feb 3, 2019

1 review
Gopinath d on feb 3, 2019 mark as resolved

Customer id:[protected]
Broadcaster bouquets channels are not provided yet. Raised a complaint but they are not giving a time frame as to when it will be provided. Request was raised via website, but when contacted customer care they are saying request is not received and they are unable...

On 3 feb 2019 my recharge for videocon d2h id[protected] expired so i decided to get the a-la-carte package as per the new "trai" guidelines but the website won't let me in constantly saying invalid credentials. I tried everything from customer care to mail but they were really unprofessional as well as unethical as they neither mailed me back the second time (First one was automated and i protested against that in the second one) nor were...

Dear sir
my videcon d2h customer ID 48037165. I had opted opted new tariff according to Trai guidelines but after subscription I am not able to watch I called 10 times to cc but every time they asked me to wait for two hrs such a pathetic service they have. I have recharge 250 rupees today but many free channel are showing this channel is not your part of subscription
And call are also not taken by your agent
Pls solve...

All the channels in basic tier is mandatory including dd and non dd channels this doesnt make any sense then why does trai impose a rule like this in the first place it outrageous.
If as an customer in south kerala is it mandatory to pay for a russian channel a telugu channel and while for the channels in my mother tongue cost me more than the last time. Initially my plan cost me245 now its 280 this is because i pay ncf 150 since i...

Unable to login to videocon d2h
I've entered my mobile no. And the otp received on my mobile and then the captcha.
But after hitting the login button, i'm unable to proceed.

I need to choose the new channel packs from the website, i'd prefer the flexibility that the portal would provide.

I guess this is serious malpractice from their end, forcing the customers to choose channel packs only through...

I am a new south platinum hd sports combo customer of vediocon d2h having con. No. 78999982 of karnataka state.
After the new trai rules i just logged in to vediocon d2h website and tried to select channels, but the basic service tier option the servicxe provider is not allowing me to deselect the unnecessary channels... I think i am betrayed...
Please allow me to choose basic service tier and additional ala carte channels...

From yesterday suddenly my videocon d2h has stopped working. We thought it is because of the low balance or something but when i checked the balance, it was there.
I called customer service executive he asked me to call back within an hour.. Again i called again they said call after one hour as there is a network problem. I called today in the morning again they said call us after 5 hours...
I mean seriously!!! Are you guys...

Hi,
This is to Inform videocon d2h I have activated star sports 1 HD and deactivated Sony six HD.

My customer I'd is[protected], the same is still not done, though my money from account is already deducted, your customer care number is also not working.
Kindly resolve the same else I will complain in consumer court.

Regards
Maulik Maniar...

Sir,
My id is 8450227. I have registeted a complaint of not geting signal on 29/1/19. But tecnician only arrved on 31 evening and replaced lnb and charged rs 400. But again on nextday problem repeaats. And called engineer directly. He promised to come on yesterday. But not come. Again call him and promised to come today 9am
But he not come note even attending phone. When l complain in cuatomer care phone today the executive...