Videocon Industries Complaints & Reviews

Recharged d2h on 05th Feb. but still cant view channels. Also d2h IVR system is hopeless. Cant get connected to their representative after above 200 ph calls. My subscriber no. is 25901111
I received msg from d2h about account recharged. But they dont made my service work.
also I am trying to contact customer care ph no. But lines are so busy that I cant get connected.
Cant cont anyway to d2h....

I have logged one complaint on customer care dated 06 Jan 19 for sound issues and Engineer visited at my place and charged me 850 service charge. He told me that part will be replaced once it is delivered. Part delivery timeline was 10 days max shared with me however no one has turned up yet.

I have called Many times at customer care and they always provided me new number of area manager, Zone manager and asset manager but...

I am not able to login into my account on videocon d2h website. Whenever i click forgot password website says the password has been reset and sent to my registered mobile number but i haven't received any sms. I tried it many times but then again no message and if i try to login through otp the login page reappears again. Even when i called the customer care but no response, i am unable to watch tv due to this trai and can't login, if this...

I have recharged any account on 27th jan with 700 inr. On 4th feb they have disabled all paid channel now only base pack is active.

Now the real problem start.

1) customer phone does not work
2) website login is not happening
3) for iphone no app and android one does not work

How on this earth customer would be service if no of the channel work. Also i am not sure who to write as...

Hi,

My videocon d2h id is 24834075.

my previous mobile no was [protected].

which is closed now.

Kindly change my mobile no to [protected] on urgent basis,

I need to update my pack details.I tried lot of time on videocon customer care no, but not able to talk representative.

I am not able to see channels now.

Kindly change my contact no.br...

Videocon d2h is harassing users, we are unable to log in to their online portal, nor they are allowing us to change pack details on phone. We have been charged on our existing pack. This is open loot. I have tried calling their helpline number 4 times since yesterday and executive on phone is unable to help me and saying system is slow and he cant's help. I have recording of all calls. Please help....

Dear sir,
This is to inform you that videocon d2h is unable to telecast us according to trai new guideline for channel selection. I had selected silver marathi pack on 01-feb-2019, but till we are unable to see the channels according to our choice. Customer care is just fooling us to wait 3 to 4 hours since last 3 days. Every day they are deducting 10 rs from my d2h balance. Neither they are providing old package nor new one which...

Hello i have tried multiple time to contact customer care for issue related to selection of channel after new trai rule implementation. But they are not responding and since 01.02.2019 they are saying that there are some technical issue in selecting channels we are rectifying for customers. Still customer cann't select channels on www.d2h.com.Whether the technical issue has not been solved since three to four days. Whether the advance...

Formerly
Videocon d2h
Type
Subsidiary of dish tv

Founder venugopal dhoot
Parent essel group
Website www.d2h.com

Dear complaint board manager,

My customer id[protected]
Channel request sr no:[protected]

Customer service agent asked me to complain on owner of d2h venugopal dhoot for wrong charges on my account.

I placed a channel...

14145402 d2h numcer
Recharged by 500 on 4 feb 2019, at 6 :13 pm.
The amount debited from my sbi account was charged online through sbi visa debit card.
Company message also shows account recharged.
However tv doesnt reflect the amount recharged and non functional
Rahul jugran
Customer id: 14145402   replace all...

Sir

1. Videocon d2h have made 100 channels mandatory in their site.

2. As per trai only 25 channels from doordarshan should be made mandatory.
Thus the customers are not able to select 75 channels in 100 channel pack.

3. Whenever a user want to add any channel it adds the table to 100+ which is adding additional charge of 25 channels (Rs 20+tax)

4. D2h not giving all channels...

Cust id:[protected]

I have been trying to recharge my d2h connection on your website since january 3, 2019; however, was unsuccessfull to get a recharge done as per the trai guidelines.

I filed an online complaint through your website and got the following message, "dear joel dsouza your complaint no.[protected] for customer id[protected] has been registered and will get resolved till sunday, february 3, 2019...

Dear, trai team namskar maine 1 feb ko request do ki mere ko migration kiya jaye use baad bhi mere ko migrate nhi kiya jaya videocon d2h ki taraf se call center call ki jati hai toh sara. Din line busy rahte hai. Muj laga kar karte 6 day ho gaye hi. Call se ek hi jawab ata hai ki, aap 5 ghante baad call karna tabh aapki help you jayegi.. Videocon d2h ne customer ka majak nana ki rakhta hua hai. Plz koi action liya jaye d2h ke khilap.....

I am unable to select the channels on website
Kindly change the registered mobile number.
Please give guidance how I can select the channels.
I am also unable to get in touch with any of the customer care executive
I tried to select but it was showing some error.
And also I want to change the registerted mobile number
Please give correct contact details to resolve the queries or please resolve the...

Hey sir
I am a customer of d2h from past 5-10 years with i'd no. 32246719
The people at videocon have first change d my plan to my desired one but then without even asking upgraded my plan to thrice the price of 800!
Please help me get back to my previous pack
Even when i call then on customer service they say this cannot be done!
I need following in my pack sir:
Hd add-on and only ₹99 flex pack...

My customer id is 1230607, From yesterday I'm getting the same error and unable to view any channel. Neither your custoner care number is working nor your website is accessible to lodge a complaint. The regional nodal officer is also not responding.
Why do I have to keep trying to reach you guys for hours everytime I have a problem. Can't you treat your customers with some satisfactory services. Not once have I been able to reach...

Pls change my registered mobile number
Because of my old number am lost
My old numbe - [protected]
My new number-[protected]
Customer i'd 24670411.
Pls change...

From 04th feb to till today 6th feb i am not able to view any channel and cusotmercare is also not working the menu directs back to main menu.
My customer id is 69119060. The popup window shows insufficent balance despite the rs 1599/- in my account.
It is very pathetic now to bear,
My mobile number is [protected].
We are left with only one option to port out...

I have called and selected the channel through online but they activated their base pack. When i found error in channel pricing as per trai mazhavil manorama hd is free but at first videcon charges 19, calld cs they talked in very undecent manner and they dont have any technical background also no commonsense. Dont but videcon d2h its the worst d2h service provider in india.

When trying to call cs now all time bust, mail no...

Videocon D2H is showing all channel as unsubscribed. I am trying to login to the portal but the portal is not responding also tried calling the customer care on [protected] but the call is not going through. Its been more than 4 days now with no channels working.

Customer Id is 18934205 and contact number [protected]...