Videocon Industries Complaints & Reviews

Videocon D2H made all BST channels mandatory (including 25 mandatory DD channels) hich includes Tamil, Malyalam, Tamil and all other languages, which I don't like to add in my pack. There is no option to remove them. Also no customer care number is reachable of d2h. I want to select my own channels (including 25 mandatory DD channels). They are vilating TRAI rules and for earning extra network capacity fees (NCF)...

Videocon D2h Customer care are fooling people by saying TRAI order has made it mandatory to subscribe 100 free to air channels. That to selected by Videocon and the consumer cannot change them. TRAI has only mentioned 25 DD channels that will be mandatory. All channels beyond the mandatory 25 DD channels should be customer's choice.
Customers can limit their channel choices with in 100, so that we dont have to pay the extra charge...

I want to choose the channel packages but not able to login or reset my password using the Videocon d2h website. I have tried to reach customer care n number of times and no one responded back. Every time I am trying to call the customer care and it neither connected to the customer care executive or not allowing to choose the channel packages. This the worst customer service I have never seen....

From last few days I am facing several issues regarding d2h service. Acc. To Trai rule i have updated channel packages but from last two days the d2h not showing any one channel as per my package. As I tried to call customer care the the call is always busy and not responding for any kind of issues. Need a help for this....

Using Videocon D2h setup box, got call from marketing executive in the month of August 2018 for free activation of HD pack, i was not interested in the HD pack so they told its free for one month later if i doesnt like i can deactivate with in one month so i gave my permission to activate the HD pack in October month they deducted Rs 150 towards HD pack. when i called the customer care they informed that there is no free HD pack available,...

I wanted to change my rtn in videocon d2h but unable to do.

I tried calling customer care but none of the numbers are working.

They have disconnected all channels though i have 150 rs balance in my account and my next recharge date is 15th feb'19.

Please change my rtn number

Customer id[protected]

Old rtn - [protected]

New number - [protected]
br...

My product (Videocon ddb smart television) was not working properly and is under warranty so i made a complaint, on 27th Nov 2018 an engineer of Videocon visited my place and after his checks he has given a receipt mentioning that my televisions panel will be changed by the company but its been more than 2 and a half months still no response from the company and after calling many times by me they used to say the same thing that my panel...

Dear videocon d2h,
I am tired of the pathetic tele service provided by your team. I have raised certain issues please check the notes. From rude instigating service to abrupt arrogance of your agents. No promise kept by your team leader. Giving reasons of network issues for invalid customer id is non sense. Please educate your employees including your team leaders. They talk at the back saying 'time pass hora hai'. They dont understand...

Videocon d2h satellite cable service is not responding positively to follow trai regulations. Since last one month i am trying to connect their cust. Care atleast 200 times. But hardly possible to connect 3 times only.
In which 2 time your executive denied to set channels as per my request saying that trai last date will going to extend. Then i request them to call me when it start to activate. But no call from them. Yesterday luckily...

My videocon d2h is not displaying any channel since from 4th feb evening. I have been trying to contact on[protected] since that moment. Eventually one of the call cracked and i got one call back from videocon office on 5th feb evening. The customer care person promised me to record my selected pack, but till now i. E., 6th feb 12.30 pm, my problem has not been solved. Please take this seriously....

Im very much disappointed in customer service of videocon d2h. Im trying to reach customer care via call since last 10 days and I have lost nearly Rs.100 with no response. Hindi customer care will transfer call to tamil customer call and i have to wait for 30 mins and it will hang up automatically with no updates.

No response yet!!...

Videocon d2h already made all bst channels mandatory (Including 25 mandatory dd channels). Which includes tamil, malyalam, bihari, bhojpuri, devotional channels, which i don't like to add in my pack. I want my own selected 94 channels pack (Including 25 mandatory dd channels). They are vilating trai rules and for earning extra network capacity fees (Ncf) from their customers.

Customer id : 4330422...

On 4th feb 2019, i have recharged my videocon d2h account. All channels are not working and showing me insufficient balance error on tv. I called customer care 10 times from last 2 days. It was very bad experience with customer care. They are continuously saying reason that “we are facing technical issue, call after 1 hour” after calling 1 hour customer care saying same reason again and again. I have only request to refresh my account...

On 4th feb 2018, i have recharged my videocon d2h account. All channels are not working and showing me insufficient balance error on tv. I called customer care 10 times from last 2 days. It was very bad experience with customer care. They are continuously saying reason that “we are facing technical issue, call after 1 hour” after calling 1 hour customer care saying same reason again and again. I have only request to refresh my account...

I made a monthly recharge of 956/- for south platinum hd, my next recharge should be due on feb 11th.

They have disconnected on feb 5th itself, i am trying to call their customer care which is always busy, i sent a email yesterday on feb 5th, still the issue is not solved.

They are not responding to emails, phone lines always buy. I feel cheated.

Their website is way too slow, i lost my password,...

I m customer of videocon d2h my customer id is 41172677 and rtn [protected].
On hearing from media about trai instructions to d2h operators and customer i tried to login myself on www.d2h.com with my username [protected]@gmail.com but no response received from websight. On seeing this i contacted videocon helpline on 31 jan 19 to tell my desired channels. I also sent them list of my favourite paid and fta channels through email but all...

1. I had done a recharge for a long term plan ₹5000 but i didn't get any confirmation yet. Tv is on but it's showing 0 balance.

2. I tried to connect with their given customer care numbers, but i got one reply everytime that they are facing some technical issue and cannot help me, call back in an hour.

3. I tried to login to my account on the given website but it is not allowing me to login, even not showing...

I am using videocond2h id[protected], since 3rd feb 2019 i am unable to view paid channel i have sufficient balance in my account but i am unable to view paid channels.
Also, unable to call customer care, number: [protected].
Call get disconnected automatically every time. Once i got connected but not able to speak to customer care every time they redirected to some repeated ivr. Also, mail the complaint. Not got any response...

Hello,

Pl. Improve your customer care service on priority, always all the lines are busy no reply. If you don't want to give service then pl. Inform before taking the videocon dth.

3 days continuously calling but the number is busy ridiculous. If you don't have resource pl. Tell us to remove the dth so that we can tell others to not to buy videocon dth or else improve your dth service...

Want to change videocon d2h registered mobile from [protected] to new number [protected]... As old mobile is out of service... But there is no any option to change on website or app... I want to set new password as i forgot it... They sent otp on registered number... But my old number is not working... Customer care number also not working... Very slow website n no any good app...