Videocon Industries Complaints & Reviews

Hi,
Despite D2H login website resets my password, when I enter the new password in the system, the website login does nothing and returns to the login page.
I have been denied from logging in to the D2H website.

Even if I write to their customer care, instead of fixing the real issue, they just send me a new password that again does not work.

Disappointing experience. On top of that this is the...

We has the problem facing regard of d2h connection so that we called the customer care first customer care representative which we have talked with him, he talked rubbish things after we have cut the call he called through his personal mobile and spoke using bad words.. Pls kindly take a necessary action against him.

His mobile no : [protected]....

I am trying to remove non dd channel from basic service tier pack but not show any option to remove and all 100 channel is show as mandatory channel.

After we will choose more than 25 channel then they say "₹20 + taxes if no. Of channels is more than 15 and ₹1 per channel + taxes for 15 or less channels".

Why videocon d2h add all 100 channels is mandatory channels which is some non dd channels?...

I wanted to change the package as per new trai guidelines. But when i provide login credential on the website, it opens a black screen instead of going to my account. I have already made a complaint on call. Complaint number is[protected].

Now, customer care number is not working and still not able to go into my account. Do videocon d2h have any customer service or it it the worst i have seen?...

Sir/mam,
I have purchased videocon d2h wihth consumer id[protected] at hamirpur himachal pradesh in the name of sunder negi with registered mobile no [protected]. At that time sunder negi is my room mate. Now we are living separate. So please change my videocon d2h name and phone no. From sunder negi to sanjeev negi and phone no from [protected] to [protected]. My videocon d2h consumer no is[protected].

Thanks...

I had called videocon d2h customer care on 27th jan as my old pack has expired on 25th jan. I had selected pack by choosing only channels i wanted to view according to trai guidelines. They said to recharge for old pack for 725 rs. And new pack would activate from 1feb from remaining balance in account. Its 2nd feb and still i am being charged daily for my old pack. I have been misguided and duped for recharging with more money. I have been...

Finally i managed to switch on my box irrespective of d2h customer care not supporting us. Now home channel is coming with few more channels but as soon as we switch the channel to popular channels error e 04 - 4 comes on screen automatically. Again called up customer care and same careless attitude that we can raise the complaint and you have to pay 200 to service engineer. When i can switch on the box after watching some online videos why...

I have submitted my choice channels pack through videocon d2h website on date 26.01.2019. Fta +paid channels and bouquet total count of channels,
But there is no transparency on their website, the pack i have choosed is not visible on the website. Also i can't see details of the pack, i can't edit or modify the pack.
On february 2019 i have shocked; they are showing channels as they decided. Also their website is not login....

Dear videocon, no channels are working from today. Selected in videocon website and submitted but not sure what is next step. Called customer care but they are disconnecting after keeping on hold for 5 mins. What a worst service, why it was not planned and handled properly. I have already balance in my videocon account but iam not able to watch channels. Worst service. Please return my money. Thanks consumer id:[protected]...

Dear sir,
I am customer of videocon d2h but i have purchased 2nd hand setupbox 1st owner name mr. Sunil sahani, register mob [protected], gmail [protected]@gmail.com by we need change to in this address mr. Sukanta parida, mob-[protected], gmail [protected]@gmail.com
Address#72, t. Nanjappa building, 2nd main, krishnayana palya, indiranagar post, bangalore 560038 karnataka....

Sir
Mai dhanbad jharkhand se hun..
Maine 20/02/2018 ko dhanbad videocon care me apne mobile ka battery change karne ke liye diya tha, mera mobile le liya gya aur mujhe 15 din baad aane ko kaha gya aur receiving diya gya.
Mai 15 din baad gya to batya gya ki battery nahi aaya hai so agar 45 din tak nahi aaya to new phone milega. Mai 45 din baad gya to mujhe batya gya ki aapka 45 din ho gya hai so aapko new mobile milega,...

I am having a videocon d2h device
I am unable to login to my accoiunt. As i have tried to get myself login by clicking forgot password. And i have got a dialogue box to enter my cust id.
I did so. But i am not being able to get the account to get reset.
So please help me to login to my account as i want to allocate some channels of my choice for my family.

My e-mail id : [protected]@gmail.com
br...

Dear sir/madam,

I am a videocon d2h user with customer id[protected]. Since from last 7 years, i am facing installation issues regarding services of new hd set up box of videocon d2h, which includes wrong frequent unfair balance deductions.

I have applied for exchanged old setup box to new hd setup box installation request via online in videocon on 28th january 2019 & paid new setup box installation charges...

I am having a videocon d2h device bearing the cust id :[protected] and registered telephone no is : [protected]
I am unable to login to my account. As i have tried to get myself login by clicking forgot password. And i have got a dialogue box to enter my cust id.
I did so. But i am not being able to get the account to get reset.
So please help me to login to my account as i want to allocate some channels of my choice...

Complaint lodged vide reference gur[protected] on 15 jan2019. The original complaint was lodged on 6 jan 2019, and was closed without any resolution. The engineer visited and informed that machine needs control panel replacement. It's been almost a month since the original issue started and am yet to receive a response. Every time we call customer care they give us a new number to call however they would only promise a resolution and after...

Videocon d2h is looting the people as mentioned in most of the comments in similar fashion. My customer id is 26929214 and following are stances of their negligence sequence wise.
1. Got sms to recharge my account on 30th jan stating my account has been deactivated.
2. I made a recharge through their official website and got the confirmation mail from their payment gateway ccavenue on their website.
3. When the services...

Hello,

I did a transaction of rs.3720/- which is a recharge to my videocon d2h on 28 dec 2018 (Done by mistake)

So, i called in the d2h helpline and requested them for a refund for which i was requested to recharge again for a min of rs.300/- so that the previous transaction can be refunded. Again i did a recharge of rs.500/-

I was informed that on 02nd jan 2019 videocon d2h has initiated a refund...

According new trai rule/guide line
Sir, i have dth viedocon connection id number is[protected], i call[protected] to provide new plan zee family pack @ rupees 39/- and discovery sd channel @ rupees 8 but not avilable til today.

Kindly take necessary action action against dth videocon's repnseble worker and officer, controller,

Thanking you
From;chandra bhan singh
Mobile no: [protected]...

Sir, I am a customer of vediocon d2h. My customer ID no.[protected] . My name is jaipal saini and my address is, , VPO- Guriani, District- Rewari, Pin- 123301 . At the time of installation of connection I have the Receit Paper to the above name and address, but my name shown dinesh kumar in my account & address show bhiwani distt. I complaint many time to correct the name and address but he did not take care. please update my detail....

I was buy 55inch LCD TV with 5 years warranty not working even it's in warrenty it's almost 2 years and I was complain before 7 month still the problem was not solve they told the parts was not available sometimes complain was cancel sometimes they will replace the TV but still nothing action taken by Videocon it's too much bad experience with vediocon company it's a fraud we have to go in consumer court with fraud and the costumers harressment...